Hotel Universel Montreal

The location was the only positive aspect of this motel. We arrived on time, but the room wasn't even ready when we got there, so we had to wait for a while without getting even a proper apology. I had hoped for better service, but there were absolutely no milk, coffee pods, or other supplies. Even shampoo was insufficient for the length of days we were staying; it didn't lather and felt like its was watered down and even the quality of shampoo was terrible given the expense of the room. Even a low price motel that I stayed in Quebec offered better service.. Overall, not that amazing given the price.

It was a family vacation last July 10-12 and we are not happy about that the room we got has no microwave, there is coffee maker but there’s no enough k-cups to use and looks not so clean we didn’t use it , the small fridge is filthy so dirty , you will not notice the dirty side of the fridge because it is enclosed inside the cabinet and looks the cabinet is rotten already . We didn’t bother to put our drinks and water because the compressor itself giving hotness around the cabinet so we tried to open the cabinet to give air around the area. Another thing , two beds only one bed has comforter doesn’t make sense .
Make sure before you put your items in the table, drawer you disinfect with wipes coz it’s dusty and sticky. Not happy about it . The back door exit/entrance , the stairs is way too dirty and never park in the back side parking lot coz it’s not enough lights and kinda scary in that side , looks like something might happen to your car just be careful. So our feeling we always park in the parking area closed to the main entrance of the hotel to be in the safe side.