Hotel Universel Montréal

Strongly not recommended 強烈不推薦
1. the hotel’s exterior looks nothing like the photos. 2.The room facilities are very old, and the hygiene is terrible — there were spiders, hair, and stains on the bed. The most horrifying part was that there were bugs in the bed!!!
3. I was staying on the third floor, but after requesting a room change, I was moved to the first floor — it was basically a motel!
4. The door was broken and had to be slammed hard to open. The soundproofing was awful, and the room was dirt too.
5. The bathroom had no proper ventilation system, so the steam condensed on the ceiling and dripped down — the dripping is yellow
!!! CAD $200 a night for such poor quality is outrageous!

強烈不推薦，非常差！
首先酒店外型和圖片已經完全不一樣。房間設施非常舊，衛生情況很差，有蜘蛛，頭髮，床上有污漬。最可怕是床上有蟲！！！本來住三樓的，要求換房後到一樓，完全就是Motel ! 門是爛的，要大力拍門才開到，隔音又差又髒。浴室沒有良好抽氣系統，蒸氣到天花板滴水，還是黃色的。200cad 一晚居然是如此差的質素！！

The location was the only positive aspect of this motel. We arrived on time, but the room wasn't even ready when we got there, so we had to wait for a while without getting even a proper apology. I had hoped for better service, but there were absolutely no milk, coffee pods, or other supplies. Even shampoo was insufficient for the length of days we were staying; it didn't lather and felt like its was watered down and even the quality of shampoo was terrible given the expense of the room. Even a low price motel that I stayed in Quebec offered better service.. Overall, not that amazing given the price.

It was a family vacation last July 10-12 and we are not happy about that the room we got has no microwave, there is coffee maker but there’s no enough k-cups to use and looks not so clean we didn’t use it , the small fridge is filthy so dirty , you will not notice the dirty side of the fridge because it is enclosed inside the cabinet and looks the cabinet is rotten already . We didn’t bother to put our drinks and water because the compressor itself giving hotness around the cabinet so we tried to open the cabinet to give air around the area. Another thing , two beds only one bed has comforter doesn’t make sense .
Make sure before you put your items in the table, drawer you disinfect with wipes coz it’s dusty and sticky. Not happy about it . The back door exit/entrance , the stairs is way too dirty and never park in the back side parking lot coz it’s not enough lights and kinda scary in that side , looks like something might happen to your car just be careful. So our feeling we always park in the parking area closed to the main entrance of the hotel to be in the safe side.