9.2
Excellent
474 $
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Fairmont Empress Hotel

🌍
Canada, Victoria, 721 Government Street
● Center: 1.3 km
🌞 Beach - 1.5 km
☎ Phone: +1 250-384-8111Show
🧭 Coordinates
655 CAD
Fairmont Empress
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Fairmont Double room with city view
Fairmont Double room with city view
Wireless internet, air conditioning and minibar
Beds:
Fairmont Double room with harbour view
Fairmont Double room with harbour view
Wireless internet, air conditioning and minibar
Beds:
Deluxe Quadruple room with city view
4 x
Deluxe Quadruple room with city view
Wireless internet, air conditioning and minibar
Beds:
Deluxe Quadruple room with harbour view
4 x
Deluxe Quadruple room with harbour view
Private bathroom
Beds:
Deluxe Double room with city view
Deluxe Double room with city view
Wireless internet, air conditioning and minibar
Beds:
Deluxe Double room with harbour view
Deluxe Double room with harbour view
Wireless internet, air conditioning and minibar
Beds:
Signature Double room with harbour view
Signature Double room with harbour view
Private bathroom
Beds:
Fairmont Gold Double room with city view
Fairmont Gold Double room with city view
Air conditioning, minibar and private bathroom
Beds:
Fairmont Gold Double room with harbour view
Fairmont Gold Double room with harbour view
Air conditioning, minibar and private bathroom
Beds:
Fairmont Gold Deluxe Quadruple room with city view
4 x
Fairmont Gold Deluxe Quadruple room with city view
Air conditioning, minibar and private bathroom
Beds:
Fairmont Gold Deluxe Double room with city view
Fairmont Gold Deluxe Double room with city view
Air conditioning, minibar and private bathroom
Beds:
Fairmont Gold Deluxe Double room with harbour view
Fairmont Gold Deluxe Double room with harbour view
Air conditioning, minibar and private bathroom
Beds:
Double Junior Suite with city view
Double Junior Suite with city view
Wireless internet, air conditioning and minibar
Beds:
Double Junior Suite with harbour view
Double Junior Suite with harbour view
Private bathroom
Beds:
1 Bedroom Double Suite with city view
1 Bedroom Double Suite with city view
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Double Suite with harbour view
1 Bedroom Double Suite with harbour view
Private bathroom
Beds:
1 Bedroom Signature Double Suite with harbour view
1 Bedroom Signature Double Suite with harbour view
Air conditioning and private bathroom
Beds:
Executive Quadruple Suite with city view
4 x
Executive Quadruple Suite with city view
Private bathroom
Beds:
Executive Double Suite with city view
Executive Double Suite with city view
Air conditioning, minibar and private bathroom
Beds:
2 Bedrooms Fairmont Gold Suite with harbour view
2 Bedrooms Fairmont Gold Suite with harbour view
Private bathroom
Beds:
1 Bedroom Fairmont Gold Double Suite with city view
1 Bedroom Fairmont Gold Double Suite with city view
Air conditioning, minibar and private bathroom
Beds:
1 Bedroom Fairmont Gold Double Suite with harbour view
1 Bedroom Fairmont Gold Double Suite with harbour view
Private bathroom
Beds:
1 Bedroom Fairmont Gold Executive Double Suite with harbour view
1 Bedroom Fairmont Gold Executive Double Suite with harbour view
Private bathroom
Beds:
Governor General Double Suite with harbour view
Governor General Double Suite with harbour view
Private bathroom
Beds:
Royal Double Suite with harbour view
Royal Double Suite with harbour view
Private bathroom
Beds:
More rooms

Description

Unforgettable moments deserve extraordinary settings. Overlooking Victoria's Inner Harbour, Fairmont Empress ranks #2 in Travel + Leisure's 2024 Best Canadian Hotels. This Forbes-recommended, MICHELIN Key hotel offers 431 elegant rooms, a serene spa, and Q at the Empress with Pacific Northwest cuisine and award-winning wines. A visit isn't complete without world-famous Tea at the Empress, served in the Lobby Lounge with stunning Harbour views.

Hotel opened in 1908, renovated in 2016.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 19 years old
  • Paying at the Hotel: Visa, AmericanExpress, MasterCard, DinersClub, JSB
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Vending machine
  • Kitchen
  • Coffeemaker
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
  • Airport transportation
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • Italian
  • French
  • Korean
  • Multi-language staff
  • Japanese
  • Arabic
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Hiking
  • Picnic area
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The nearest beach is located on the distance of 1470 m. It takes 22 minutes To the beach!

Street view

Google panorama

Video: Victoria, BC - Fairmont Empress Tour (includes the basement!)

Map

Reviews

Cleanliness
Amenities
Location
Service
09.07.2025
The environment is first-class, in the heart of the old city port area, across the street from the city's landmark Parliament Building. However, the facilities are a bit old, especially the air conditioner, which is a bit noisy. Some waiters have good service attitudes.
25.06.2025
Spacious and clean, perfect sunset harbor view from the window but toothbrush and toothpaste were not provided
04.06.2025
Speaking of Victoria, this is the place to be! This is such a famous hotel. The rooms were spacious and we were able to stay comfortably even with our two children. The European atmosphere inside and outside the hotel really lifts your spirits.
The service was also polite, and they were especially considerate, bringing extra water for our children.
You can immerse yourself in the cute atmosphere of Victoria.
24.05.2025
Although the building is old, the room is very clean and bright, and the decoration is very tasteful. All kinds of sanitary products are available, and it feels like home! The most praiseworthy thing is the big bed, which is not only clean and tidy, but also gives you a "weightless" feeling when sleeping on it! The hotel is located in the seaside harbor, surrounded by British shops and various restaurants and bars, giving people the illusion of going to Europe. In one word: Thumbs up!
20.05.2025
The staff are very nice, and everything is clean. As a clean freak, I would definitely choose this hotel if I come to Victoria again.
26.04.2025
Fairmont seems to be a luxurious five star hotel. Nevertheless it’s a bit over-expected. The room is very small, and the toilet can only be used by one single person each time, which is very inconvenient if you go with young kids. High tea quality is unexpectedly low, the environment is good but the staff are not enough. The food is simply not delicate for such a renowned five star restaurant.
19.04.2025
The price is right, so I'll take a short break for a day. The price is right, so I'll take a short break for a day. The price is right, so I'll take a short break for a day. The price is right, so I'll take a short break for a day.
15.04.2025
Historic hotel with the best location in downtown Victoria with easy walking distance to everything
05.04.2025
The suite is at the end, so the bathroom is a bit cold
25.02.2025
The hotel is in a very good location, with a large lawn and flowers in the front yard, which is very convenient for eating, drinking and playing. It is very pet-friendly and free of charge. The hotel is large and old, with many rooms, and the quilts are soft and comfortable to sleep.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Fairmont Empress Hotel

How much does it cost to stay at Fairmont Empress Hotel?

The cost of living in Fairmont Empress Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Fairmont Empress Hotel to the nearest beach?

It takes 22 minutes to reach to the nearest beach.

Does Fairmont Empress Hotel have a swimming pool?

Yes, Fairmont Empress Hotel has a pool.

Are pets allowed at Fairmont Empress Hotel?

Yes, pets are typically allowed at Fairmont Empress Hotel, but it's always best to call ahead to confirm.

How to get from the closest airport to Fairmont Empress Hotel?

The closest airport is Victoria Inner Harbor Airport, and it is about 6 mins from hotel on foot (390m).

What is the cancellation policy for Fairmont Empress Hotel?

The cancellation policy for Fairmont Empress Hotel varies depending on the type of room and booking conditions.

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