Hotel Europa

Went with mum for business. They put us up here. On surveying reviews, I noted I wouldn't choose to stay here myself. Room was very old as was bathroom but clean. Could hear the tram as if it was inside the room. Around 9.30/10pm on a Wednesday night, we heard aggressive men outside our door/on the corridor of our floor. Fighting/yelling (?drunk). We were afraid they would bash into our room. We waited. Heard a woman. She informed us later that the men were in their underwear in a physical fight in the corridor. There was also a female. Hotel staff eventually arrived and asked them to leave. The men had broken the room door (nearly next door to us). The police were not called by the hotel to deal with this matter - we felt extremely unsafe. Evident this is not the first time this sort of activity has taken place in the hotel. We chose to leave earlier than planned. Absolutely ridiculous behaviour - especially when the staff the next morning pretended this did not take place.

Let's start with the positives:
The staff was nice and helpful. The hotel has a good location for public transport and shops nearby.

And now the rest:
The room:
It has zero soundproofing. If someone is next to you, they can as well be there with you. The noise from street is neverending. The pillows are old and the filling shows it. Only one of the two additional small pillows had a cover on it. There was a minifridge in the room. Broken and with a strong smell of mold, which you could wipe from the inside with a tissue. The outlets were "safe" with no covers and the TV was at least 20 years old and the remote control was disgustingly dirty, thankfully I had a hand sanitizer so I could clean it.

The bathroom:
What a disaster. The tiniest of showers with a disgusting curtain that sticks to your butt. The broken shower head was hanging sadly to the wall with no way to position it. The water went from scalding hot to freezing cold and back every few seconds, making it impossible to shower comfortably. Never again.

The breakfast:
It was well rated in reviews. No, it is not worth the money. The baked goods were okay. Eggs and sausages were good but cold by 8am. The coffee was a disaster. It tasted like it was not the first time the filter was used. There is a bakery nearby that opens at 8 and has a decent coffee. Go there instead.

On overall, I am surprised what passes for three star hotels these days. Yes, I would like to visit Bonn again. No, I wouldn't like to stay in Hotel Europa again.

Small hotel which is in need of renovation. Furniture is old fashioned, bathrooms too small. Bad smell in all rooms. Breakfast was quite okay.