Hotel Fresh INN in Unterhaching

The room was okay, but everything else I cannot recommend. Especially the check-in is terrible. The reception is closed in the evening and you have to check-in outside on a touchscreen. It doesn't give you the room key though... no explanation of what to do. And when you know, it still doesn't work. When you call the hotline,the first person had no clue what to do.... took 20 minutes to get help from the right guy.

Let's say this really wasn't my cup of tea. Normally I'd say I was very disappointed but the sweet lady at the makeshift reception said I couldn't say that, so here goes, not my cup of tea. Didn't like the surroundings, didn't like the fact that reception closes at 15:30 and after that you are left to figure it out on your own, didn't like the fact that there's no lift and especially didn't like the fact that the kitchette is devoid of anything useful, apart from a fridge, no cutlery, no glasses, no plates (you get the drift). Admittedly, over 2 and a half months prior to our stay, they had sent an email about this, but time passed and it slipped my mind. Still, it doesn't make sense to have to rent a kitchen kit for the kitchenette. Why would one rent an appartment with a completely empty kitchen??
The place could do with a good cleaning and a new mattress.
Needless to say, we won't be back.

unfortunately, the provided room key was not working, had to be set up remotely by phone.
the room itself was fine, but equiped for one person stay, whereby we were 3. since reception on Sunday was closed after 3:30pm, thete was no way to adjust this situation.

We had booked an apartment with kitchen but was given a double room. We did not have any water provided. This was a heating dealing.