Nesima Resort

Very bad experience, very tiny rooms , bathrooms don’t meet the basic hygiene features , very rude staff, bad experience from reservation till i left the hotel

Best thing in here is the restaurant staff and breakfast food. Bathroom is very old, bathtub door is rusty, hardly close, and bathtub is stained dirty. We reserved 2 rooms for family, they placed us in two different buildings, the excuse was there was not available room next to us, however most of the rooms were empty and we made the reservation ahead of time. First thing I saw there was a dead roach in the lobby. They do not provide shampoo, cheap shower gel is all you get. They do not mention nor provide the wifi password unless you know about it and ask for it. Stray cats are everywhere including the breakfast restaurant. If you happen to pay any extra money up front, the resort administration will refuse to refund the extra charges instead they promise to give you a better deal next visit!! There will be no future visits.

-Awful lighting -Awful room design that feels and looks like the inside of an oven - Ac kept dripping water - The bathroom had barely enough soup and shower gel and no shampoo - No tissues for regular use - No water boiler to make any sort of warm drinks and no cups - The room had zero carpets and the floors were not clean and darkened from the edges - The windows were too small making it feels like a jail cell -The beds and sheets were not cleaned thoroughly - Mentioned 3 times to them that it was for a honeymoon, yet they forgot to decorate the room and had to wait the next day for it to be decorated, might I add the decorations were poorly executed. - Breakfast did not have an omelette station which is the least thing to be expected from any hotel. - Room service was very slow in action had to remind them multiple times with my requests. - The lunch place only stays till 4 pm, if you miss it, you might as well just eat someplace else, no dinner or any food service whatsoever. However, you can only order selective drinks till 8 pm. Note: - Breakfast was not too shabby. - The pool was nice - The diving center people were friendly, kind and helpful. - The receptionist was nice through and through. Nevertheless, I find it hard to find myself booking at their hotel ever again.

Room is very small
No facilities in hotel
Room Telephone isn't working
The hotel isn't fully booked and the reception refused to upgrade the room
Cleanliness level is poor
Toilets should be cleaned daily and I requested to clean it on the 3rd night stay no one stepped in