Steigenberger Alcazar

Wow what an amazing place to stay at. The staff were very friendly and helpful. The resort was awesome, three huge pools as well as the beach like 20 metres from the hotel. Definitely going back and already missing it

Amazing experience.

Totally worth it.

From picturesque to staff it has all been a wonderful experience.

Everyone in the staffing team will try to help and resolve your issues and questions. The entry on Ala Carte and Spa is appointment based which is really professional and appropriate as that ensures quality experience and service.

Food was amazing; it was fresh, plenty with multiple options but I had mixed feelings here and I won’t blame that on the restaurant as I am very peculiar about food taste. And again you have to factor in the originality of local flavors which can vary.

Arabic coffee was a slight miss (I am not sure if Egyptian and Arabic coffees are slightly different) but americano (both out of the machine and filter) was good.

There is a kids club with brilliant staff and some simple games for kids but that was slightly limited in comparison to some resorts but again because of that the resort was serene and not over populated.

Hats off to the hard working staff and management.

Well done to all the team in the Lebanese restaurant for fantastic service. Special thanks to Mahmoud, and his continuous attentiveness serving drinks poolside. All staff at this hotel have been outstanding.

Holidayed here from 18-26 November. A really lovely hotel. All the staff were friendly and helpful. Kareem from consierge was kind and Aladoby in the buffet restaurant was always happy to greet us and was most respectful. The gentleman who served drinks from the trolley every day around the middle pool was always pleased to see us. We would thoroughly recommend the hotel. We had two massages in the spa which were wonderful.

Very friendly and helpful staff. Great food choice and quality. Snorkeling at the beach, kite surfing, excursions, great spa. All amenities you need. Real 5 star. We will come again. Absolutely recommendable.

Thanks to the team over here. Amazing Spa 🤩

Here for our 2nd two week visit. Service from all the staff is excellent. They are all friendly and can’t do enough for you. Ahmed and Ali at the pool bar are superb!
Sony and the magic team do a great job entertaining both adults and children.
Can’t fault the place will definitely be back!

Very nice resort, highly recommended! The staff is so nice, and the smile is always on their faces and are willing to help with everything. On our stay, we had Nada from the staff she was very helpful and caring.
Definitely will think about coming back!.

Limoni restaurant was amazing! The food was delicious and the service was excellent, we spend very nice evening in awesome place!The special thanks for waiter Ahmed Mahmoud who was very professional and helpful! Hope to see your restaurant again! Thank you! Glory to Ukraine !

We had a great time in Steigenberger Alcazar with our family. The service is great. Rooms are pretty clean. Territory is huge. They have a lot of swimming pools and wide beach territory. We had a comfy stay with our 1,5 years old baby.

Specially we would love to highlight the service. Ahmed Selim made our stay even more memorable and enjoyable. We very much appreciate his kindness and positive energy.