H10 Raco del Pi in Barcelona

The 2 stars is for the hospitable staff we dealt with and the location being so central. The rooms are very basic and below average. We booked a balcony room and a were put in 104. The bathroom is very small, the beds are very small, the pillows are rock solid and the location of our room meant it was really noisy at night. The first night we had one of the worst sleeps we ever had between the noise, the pillow and my husband falling off the bed! On day 2 I noticed the room opposite us (room 101) was a twin room with much bigger beds and a bigger bathroom. It was a downgrade but we asked to move and really happy we did! Even though it was a downgrade we weren’t refunded for any price difference as we were told ‘you wanted to move’. Every day our key card stopped working, we’d have to go to reception to change them, they said it’s because our phones interfered with the technology but we kept our key cards separate! Then we were told our key card was only being registered per day but we had a 6 night stay! Wouldn’t stay here again.