Ona Hotels Mosaic
Rooms and prices
Description
Mini-hotel opened in 2017. In this mini-hotel 53 rooms.
The distance to the nearest airport is 15 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - No parking available.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- Terrace
- Room service
- Minibar
- Hairdryer
- Flat-screen TV
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Safe-deposit box
- Luggage storage
- Wake-up service
- Telephone
- Breakfast
- Free Wi-Fi
- Spanish
- English
- French
- Tour assistance
- Parking
- Garage
- First Aid Kit
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 2910 m. It takes 44 minutes To the beach!
The distance to the sea is 2600 meters
Street view
Video: Where To Stay In Barcelona, Ona Hotels Mosaic, Best or weirdest?! HOTEL REVIEW BARCELONA, SPAIN 2019
Map
Reviews
The rooms and hallway had a strong smell. The first room was musty, so we asked for a different one and the new one smelled like strong bleach and the shower had mould issues. We did not get an upgrade as suggested by Mosaic's reply to my review.
The shower door also didn't fully close and so the water runs through the bathroom into the entrance of the room. The bathroom vent is completely blocked with a thick layer of dust and therefore doesn't work.
The receptionist was quite rude, talking over me while I was calmly trying to explain the issue. He did not care when we showed him the photos, therefore we emailed customer service and they told us that "the room you rented meets our standard hygiene and cleanliness norms", which is shocking as we sent them the photos of the dust and mouldy shower grouts.
I am glad to hear that their maintenance team is now looking at the issues, but that task should have done BEFORE guests stay and is contradictory to their reasons of why no refund has been issued.
We will avoid Ona Hotels in the future, knowing that these are their acceptable standards for cleanliness and customer service.
The staff was very nice and understanding, they changed our room.
The location is excellent in the middle of the citycenter with very lively neighborhood.
The room was very small with no view of any street which felt a bit claustrophobic. The bathroom had some subtle cues indicating it was not cleaned properly. There was no one use slippers, toothbrushes offered.
All in all I doubt if I’d ever want to visit this hotel again.
It had all we needed. The location is close to great restaurants and close to main attractions.
The rooms are well designed while being practical for a tourist with lots of shelfs and storages all around the room.
The bed and sofa are really comfortable.
The staff are nice and smiling.
We got the room with terrace and it was amazing for getting a fresh air once in a while.
The reception staff is very friendly: Andrea and Alicia. There is a very nice terrace but it is underutilized, there is no microwave, there is no milk, there is no sugar. It would be useful for guests. In general, the hotel met expectations.
My husband and I are simply in shock both from the loss of valuable things and from the experience indifference towards customers. Our precious belongings were stolen under their supervision. The situation with the loss of our bag, left in the custody of the hotel, and subsequent events revealed large gaps and a blatant mess in the management structure, the lack of security cameras, the lack of a dedicated luggage storage area and, even worse the unprofessional staff that undermined the reputation of the hotel. The staff at this hotel do not care about safety of your belongings. My luggage that had my clothes, wallet and jewelry now gone. I was in tears. Instead of words apology I was told by the hotel receptionist that it’s normal thing for Barthelona and it’s my fault that I have had valuables. She didn’t want even to bother the manager with our issue until we got a police report.
It’s been a month since the incident, we were not offered any compensation yet.
Frequently asked questions about Ona Hotels Mosaic
How much does it cost to stay at Ona Hotels Mosaic?
The cost of living in Ona Hotels Mosaic depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Ona Hotels Mosaic to the nearest beach?
It takes 44 minutes to reach to the nearest beach.
Which sights are located near Ona Hotels Mosaic?
The nearest sights are: Casa Mila (300 m), Casa Batllo (290 m) and Casa Calvet (960 m)
Which room categories are available in the Ona Hotels Mosaic?
You can book Other, Bed in Dorm, Bed in Dorm with city view, Economy room, Economy Single room, Standard room, Standard room with city view, Standard room with view, Standard room with balcony, Standard room with balcony and with city view, Standard Single room, Standard Single room with city view, Standard Single room with balcony, Standard Double room, Standard Double room with city view, Standard Double room with balcony, Standard Double room with balcony and with city view, Standard Triple room, Standard Quadruple room, Standard Single room with balcony and with city view, Standard Double room with courtyard view, Standard Double room with view, Standard Double room with balcony and with view, Comfort room, Comfort Triple room, Superior room, Superior Triple room, Superior Double room, Superior Double room with balcony, Deluxe room, Deluxe room with city view, Deluxe room with view, Deluxe Single room, Deluxe Single room with view, Deluxe Single room with balcony, Deluxe Single room with balcony and with view, Deluxe Triple room, Deluxe Double room, Deluxe Double room with balcony, Deluxe Double room with balcony and with city view, Deluxe Double room with balcony and with view, Deluxe Double Family room, Premier room, Premier Double room, Executive room, Executive Double room, Premium room, Premium Single room, Premium Triple room, Premium Double room, Premium Double room with city view, Classic room, Classic Double room, Grand room, Grand Double room, Grand Double room with balcony, Grand Double room with balcony and with city view, Junior Suite, Junior Suite with city view, Junior Suite with balcony, Junior Suite with balcony and with view, Single Junior Suite, Single Junior Suite with balcony, Double Junior Suite, Double Junior Suite with balcony, Double Junior Suite with balcony and with view, Standard Junior Suite, Suite, Suite with city view, Suite with view, Suite with balcony, Suite with balcony and with city view, Suite with balcony and with view, 1 Bedroom Suite, Single Suite, Single Suite with city view, Single Suite with balcony, Single Suite with balcony and with city view, Double Suite, Double Suite with balcony and with city view, Triple Suite, Triple Suite with balcony, Triple Suite with balcony and with city view, Double Suite with city view, Double Suite with view, Double Suite with balcony, Double Suite with balcony and with view, 1 Bedroom Double Suite, Standard Suite, Standard Suite with balcony, Standard Suite with balcony and with city view, Standard Double Suite, Standard Double Suite with balcony and with city view, Superior Suite, Grand Suite, Grand Suite with balcony, Grand Suite with balcony and with city view, Apartment, Family Apartment, Superior Apartment, Superior Apartment with city view, Deluxe Apartment, Studio, Standard Studio, Deluxe Studio, Villa, Double Villa with view, Cottage, Cottage with city view, Cottage with view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Ona Hotels Mosaic?
Check-in at Ona Hotels Mosaic is possible from 14:00, check-out is until 12:00.