Holiday World Polynesia Hotel in Benalmadena

Rooms and prices
Description
Comfortable resort hotel with extensive grounds and infrastructure suitable for all groups of tourists. you stylish rooms, loads of fun and a truly friendly atmosphere.
Built: 2009
Location: in Benalmadena, 15 km from the airport of Malaga, 2 km from the town of Fuengirola.
Consists of an 8-storey building.
The hotel has 328 rooms.
Beach: public, sandy, 700 m from the hotel (2 coastline). Umbrellas and sunbeds for a fee.
On the hotel territory: 3 restaurants , 4 bars, 1 conference room, 1 indoor pool (SPA extra), swimming pools on-site Holiday club, elevators, room service (extra charge), Internet corner (chargeable), Parking (charge), currency exchange
Attractions: SPA, beauty salon, entertainment, fitness center (fee), sauna (charge), Hammam (extra charge), Jacuzzi (charge), massage (extra charge), Solarium (paid), bowling (charge), discotheque (chargeable)
For children: the pools on site Holiday club, mini club (age 4-12 years), Babysitting service (fee), kids menu, restaurant – children's chair, children's Playground, entertainment
When you stay at Holiday World Polynesia in Benalmádena, you'll be near the beach, within a 10-minute drive of Carvajal Beach and Benalmadena Marina. This family-friendly hotel is 2.4 mi (3.9 km) from Los Boliches Beach and 5.4 mi (8.7 km) from Carihuela Beach.
The distance to the nearest airport is 15 km.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 12:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Reception desk
- Electric car charging
- Non-smoking rooms
- Fridge
- Family room
- Smoke Detector
- Hairdryer
- Flat-screen TV
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Microwave oven
- Free Wi-Fi
- Internet
- Car rental
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Bowling
- Casino
- Karaoke
- Mini golf
- Nightclub
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Pool facilities
- Event facilities
- Conference Hall
- Cycling
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Solarium
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 700 m. It takes 11 minutes To the beach!
The distance to the sea is 80 meters
Street view
Video: HOLIDAY WORLD POLYNESIA VLOG 1 - SPAIN 2022 - TRAVEL DAY AND QUICK HOTEL TOUR. DID WE GET OUR ROOM??
Map
Reviews
The food in the hotel was lovely lots of variety somthing for everyone. There is a spa but I didn't use this. There is an on site shop that sold toys souvenirs alcohol soft drinks and snacks. There is one large pool this is open 10am to 6pm access to the pool is only at this time. There was a kettle and small kitchen area in our apartment but coffe and tea was not supplied. In the hotel there is a waterfall an avery and little pond areas with terrapins. The all inclusive band has a chip in which also opens your apartment door we had quite a few issues with this so we ended up being given a key card. You have to pay a €25 deposit for the band which is refunded to you once you check out and give back your band if you lose it they charge €25 for a replacement. You also have to give bank or credit card details so they can charge you for any damages or breakages that are your fault
During our stay, we encountered bed bugs in two different rooms. I captured live bugs on video, and both myself and my 12 month old baby were bitten multiple times on the face, neck, arms. From the first night I was already reacting to bites but didn’t realise the cause until later.
I had to bag and spray all of our belongings myself, including our suitcases, because staff did not do this, despite the infestation. The situation was made even harder because we were travelling with two children and a pram.
It’s important to state clearly:
• We have never had bed bugs before this trip.
• Once we moved to a completely different hotel, the bites stopped immediately.
• We had no issues whatsoever in the new hotel or anywhere else afterward.
This makes it clear that the problem originated from the Polynesia, not from us or our belongings.
When I returned home, I had to take time off work to steam-clean all of our items, including our car. I also had to throw away a fabric suitcase to be safe. This was an enormous amount of stress, time, and money. It was a preventative measure to ensure we did not bring home contaminated belongings.
Although the hotel refunded part of our stay and transferred us to another hotel, their insurer ultimately denied all responsibility, despite the evidence we provided. The hotel offered to provide me with a full refund in exchange for not pursing any claims or action regarding the issue. We refused as see this as an extremely serious issue.
I am now pursuing an official consumer complaint because of how this was all handled.
This was a deeply upsetting experience during what should have been a family holiday. I do not recommend this hotel.
But most of all, without a single exception, every member of staff, from reception, to the cleaning staff, animation team and restaurant staff, were all friendly, cheerful, keen-to-help and made sure that we had a great stay.
I'm sure that we will be back.
Place highly recommended.
So far (being totally fair and honest)
Positives:::::
Good staff/services.
Good food/drinks (I am only refering to soft drinks)- not much varieties and very repetitive. (dishes don't have proper sign of main ingredients: pork/ham/beef/chicken/seafood. No sign for some dishes and staff sometimes struggle with English.
Good size rooms (small kitchen, living room, huge bathroom and bedroom with balcony).
Clean rooms.
Good swimming pools especially the Beach club park.
Entertainment are ok (daytime/early evening) for adults n kids but night entertainment not that good (dull).
Negatives:::::
This hotel got a serious issue; their cooling system/AC (air conditioning) is rubbish wherever you go indoors; this including rooms, restaurant, reception, gaming room.... etc..
We are very disappointed by this issue, giving this time of the year which is very hot. We can't stay in the room day time and can't sleep at night.
Spent huge amount of money thought it will be a decent hotel but we are struggling day and night with this problem.
I will talk to reception tomorrow morning for the 2nd time and to TUI rep and let's see what will happen.
I will update my review later on and provide more info or feedback regarding other services once I am back.
Frequently asked questions about Holiday World Polynesia Hotel
How much does it cost to stay at Holiday World Polynesia Hotel?
The cost of living in Holiday World Polynesia Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Holiday World Polynesia Hotel to the nearest beach?
It takes 11 minutes to reach to the nearest beach.
Is there anything special for children in Holiday World Polynesia Hotel?
Holiday World Polynesia Hotel offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Holiday World Polynesia Hotel?
Check-in at Holiday World Polynesia Hotel is possible from 12:00, check-out is until 12:00.
Does Holiday World Polynesia have a swimming pool?
Yes, Holiday World Polynesia has a pool.
Are pets allowed at Holiday World Polynesia?
No, pets are not allowed at Holiday World Polynesia.
How to get from the closest airport to Holiday World Polynesia?
The closest airport is Malaga Costa del Sol Airport, and it is about 24 mins from hotel by car (23.0 km).
What is the cancellation policy for Holiday World Polynesia?
The cancellation policy for Holiday World Polynesia varies depending on the type of room and booking conditions.
















































































































