HSM Reina del Mar Hotel

Great family hotel,rooms are just normal but very clean bed sheets and towels changed everyday.staff is very attentive and friendly. Buffet nice and clean, variety needed but understandable for the price. Location is up the hill but good for a Bit of exercise

A spotlessly clean and spacious air-conditioned hotel with friendly and helpful staff (especially Maria on reception). It is convenienty situated to the airport (15mins), shops, bars and restaurants with the beach only 300m away. There is a nice pool with bar/restaurant with shaded arreas if needed. An large, amazing market is held weekly in the nearby street. Would reccomend and return.

I would otherwise like to praise the hotel for the excellent service and food at the hotel, right up until there was a kindergarten next door that was partying and noisy all night long without anyone from the hotel saying anything about it.

Family with 4 nights of accommodation at the end of May.
I will give 5 stars, because:
-it is very close to the beach,
- the dinner was delicious.
- exemplary cleanliness.
- it has areas with tables, bar, sofas where you can sit with friends/family.
- it has a swimming pool.
- we had a quiet room.

It was not perfect:
- the breakfast (but you can't find cheap and very good ones).
- the floor is only tiles.

We had really good experience as a family of 3 (2+ 1.5yo) during the Easter 2025.

Staff: always welcomed and helpful. Reception, restaurant, bar, cleaning staff- we can not complain, everyone friendly and always smiling.

Rooms: bit old fashion but VERY CLEAN, everywhere-behind the bed, lamp, every single corner was touched i was impressed. Public spaces also- you can literally just 'eat from the floor'. Cleaning service everyday. New towels, tidy up, bed etc. There was no bad smell from the toilet like most likely in the Spain.

Food/restaurant: food was good. Lots of meat/fish/vegetarian food too. Desserts, pastries, fruits. The only issue is no free drinks for the evening meal (even for a water you need to pay extra, but the prices are not very high, few euros for a beer, couple more for a glass of wine etc.

Swimming pool: water bit cold but we managed to swimm anyway, is just beginning of the season so we did not expect warm water. Water was bright clean and around the swimmimg pool clean also. Free sun loungers to use.

Location: beach 5-7 min by walk, shop /supermarket around the corner, 2 minutes away a pharmacy, lots of bars/restaurants around.

There is no hairdryer in the room and was no option to borrow from reception (some comments say ask at the reception but they said no, sorry we do not have).
And there is no car park for the guests- there is not many spaces on the roads close to the hotel so in the evening is a bit challenge - we get a ticket from Police for €185 for the parking which was a bit sad.
Free big car park /ex building site is about 10-15 in by walk.

!For this price and this location is a great bergain!
Two lifts, busy around meal time but available. Reception 24/7. Luggage storage.

Our little red head girl enjoyed stay also 😀 especially she loved one lady at the reception and a dark hair lady from the restaurant. Kisses here and there from her 😉
Well done Reina del Mar👏👏

I received a very friendly welcome upon arrival, and the staff were helpful and courteous throughout my stay. The room was very clean and tidy, but the furnishings are a bit dated—a renovation or at least the replacement of some of the furniture would be welcome. The electricity only worked reliably after a few attempts. Unfortunately, I wasn't able to enjoy the evening and morning meals, but I was kindly offered alternatives in the morning. Overall, a pleasant stay with some room for improvement.

Me and my boyfriend stayed here in mid July. The hotel is absolutely fine it was a very smooth check in and check out. The food was good, however we both found the breakfast challenging as it was very german orientated food which was fine! just something we weren’t used to. And the Evening food we found to be very salty. We also didn’t have air con in our room at 35 degree temperatures so it was a bit challenging there too. The location was the best though, so close to bus stops to airport and bus stops to Palma, 5 min walk to beach and bars. It was very ideal and we had a great stay. thank you :)