HSM Reina del Mar Hotel

Rooms and prices





























Description
Near the hotel is the biggest water Park of Mallorca. Low cost accommodation for tourists and young people. The rooms have no air conditioning.
Built: 1982
Renovated: 2005
Location: 6 km from the airport of Palma, 10 km from Palma, 400 m from the beach.
Included in the hotel group HOTELES SAINT MICHEL.
Consists of one 10-storey building.
The hotel has 180 rooms.
Beach: public, sandy 400 m from the hotel (2-coastline). On the beach umbrellas, chairs, mattresses: free. Poolside deckchairs: free of charge. The beach is 5.5 km away.
We accept credit cards: Visa, MasterCard.
Pets are not allowed.
On the hotel territory: rental cars (and bikes), terrace (for sunbathing), currency exchange, TV room, bars: 2, multilingual staff, restaurants: 1 (international cuisine, buffet – Breakfast and dinner), outdoor swimming pools: 1 (fresh water), shop for games
Attractions: Billiards with charge water sports against charge (on the beach)
For children: highchairs in restaurant: Yes, crib: free of charge
The distance to the nearest airport is 6 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - No parking available.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- Terrace
- Pharmacy
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Accessibility features
- Luggage storage
- Safe-deposit box
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Car rental
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Billiards
- Sun Deck
- No parking
- Swimming pool
- Outdoor pool
- Pool facilities
- Fax and copy machine
- Doctor
- Massage
- First Aid Kit
- Playroom
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 560 m. It takes 8 minutes To the beach!
The distance to the sea is 310 meters
Street view
Video: HSM Reina del Mar | Hoteles Saint Michel
Map
Reviews
Unfortunately, I cannot recommend this hotel if you're looking for peace and quiet during your vacation. The sound insulation is extremely poor — you can hear everything from adjacent rooms, the hallway, the outdoors, and even from the floor above. It often felt as though all the noise was coming from inside our own room, making it very difficult to sleep.
On a positive note, the rooms are cleaned daily, which is appreciated. However, some fixtures are in need of replacement. For instance, the toilet seat was visibly damaged. While it was cleaned, its appearance remained unpleasant.
The hotel staff is exceptionally friendly and helpful — definitely a highlight of our stay.
The food offering is very basic and lacks variety. The coffee served was of low quality. A major downside is that no beverages are included with dinner — not even water. Moreover, guests are not allowed to bring their own drinks to the dining area, which was a first for me in all my travels.
Overall, I would only consider staying here if the price is significantly lower than comparable options or if there are no alternatives available — and only with a good pair of earplugs.
No sound isolation at all. When someone is walking or talking nearby it feels like they are inside your room, we thought that someone broke in our room many times because of that. Also many people are coming late from parties and are being extremely loud at night
No air dryer
AC barely working
WiFi not working in rooms
Food is okay at most, isn’t really good if I’m being honest
You don’t get free drinks at dinner, not even water. 1.5L costs 3€
The location- the town looks a bit ghetto
The hotel doesn’t have it’s own parking
So overall it is a cheaper hotel so if you don’t mind a bit of noise and you’re not a picky eater you will be fine but keep those things in mind.
The staff is very nice tho.
I will give 5 stars, because:
-it is very close to the beach,
- the dinner was delicious.
- exemplary cleanliness.
- it has areas with tables, bar, sofas where you can sit with friends/family.
- it has a swimming pool.
- we had a quiet room.
It was not perfect:
- the breakfast (but you can't find cheap and very good ones).
- the floor is only tiles.
Staff: always welcomed and helpful. Reception, restaurant, bar, cleaning staff- we can not complain, everyone friendly and always smiling.
Rooms: bit old fashion but VERY CLEAN, everywhere-behind the bed, lamp, every single corner was touched i was impressed. Public spaces also- you can literally just 'eat from the floor'. Cleaning service everyday. New towels, tidy up, bed etc. There was no bad smell from the toilet like most likely in the Spain.
Food/restaurant: food was good. Lots of meat/fish/vegetarian food too. Desserts, pastries, fruits. The only issue is no free drinks for the evening meal (even for a water you need to pay extra, but the prices are not very high, few euros for a beer, couple more for a glass of wine etc.
Swimming pool: water bit cold but we managed to swimm anyway, is just beginning of the season so we did not expect warm water. Water was bright clean and around the swimmimg pool clean also. Free sun loungers to use.
Location: beach 5-7 min by walk, shop /supermarket around the corner, 2 minutes away a pharmacy, lots of bars/restaurants around.
There is no hairdryer in the room and was no option to borrow from reception (some comments say ask at the reception but they said no, sorry we do not have).
And there is no car park for the guests- there is not many spaces on the roads close to the hotel so in the evening is a bit challenge - we get a ticket from Police for €185 for the parking which was a bit sad.
Free big car park /ex building site is about 10-15 in by walk.
!For this price and this location is a great bergain!
Two lifts, busy around meal time but available. Reception 24/7. Luggage storage.
Our little red head girl enjoyed stay also 😀 especially she loved one lady at the reception and a dark hair lady from the restaurant. Kisses here and there from her 😉
Well done Reina del Mar👏👏
- sometimes the foods have bad taste
- usually the foods are kinda okay, but not really tasty
- the walls are pretty thin, so you can hear every of your neighbour
- the neighbourhood and view from rooms is acceptable but surely not nice
- at lunchtime you don’t even get a glass of water without paying it however you paid for half pension
Some pros:
- it was clean
- everyone were so kind
- location (bus station, beach, palma) is okay
Frequently asked questions about HSM Reina del Mar
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 8 minutes to reach to the nearest beach.
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.