Hotel Cassandra

I got the room in front of the lift on my arrival. Broken mirror inside the room. I asked the elderly male receptionist with glasses to have the room changed as for my 7 days stay I wanted quiet room not with the lift going up and down all night. He was not happy to offer another room rolling his eyes saying its a good room for 1 person. Why? Because the size was decent for 1 but I didn't care about the size. Why do I need 2 other single beds anyway ? I just wanted quiet one without the broken mirror and not directly by the lift. Finally I got another room. The bed sheets were not changed on my arrival just the bed was remade using previous guest sheets. Spare pillows in the wardrobe also were visible used with hair on them. Disgusting. The mattress protector was also dirty, covered in suspicious stains. I had to ask for the whole linen to be changed. At night I realised despite the room not being directly by the lift you could hear the lift going up and down all night it was so noisy I could not sleep and I was on top floor. The pressure of the water in the shower and tap was so weak you could not wash yourself. Good luck washing hair and rinsing it out! You have to ask for air-conditioning remote and pay deposit 15 euros for the remote. They don't mention it until you ask! You have to pay for wi Fi as well. Avoid.

For the price it’s a place to rest your sunburnt head/body for the night.
It’s a good walk to the beach and the area itself is a touch grimey.
Took other reviews with a grain of salt but here is my objective findings.
Our room (215) was free of bugs thankfully.
Showers were indeed an issue (video) we made it work.
Beds uncomfortable but better than nothing.
AC worked( barely) and yes you do need a deposit but if you know about it ahead of time, it didn’t bother me. It was promptly returned.
You need to pay for Wifi, I opted to not do this.
House keeper really didn’t give warning when entering around (9am for us) , so thankful to have read the advice to keep key in door partially turned.
Leads me to the KEY, this hotel does use a key still and it’s attached to a metal card that you’ll need to provide electricity to the room, I unhooked the key every night and left it half turn in the door (from inside) no deadbolt or additional security to be found.
Breakfast was OK, we didn’t get sick as others mentioned but we just had toast and coffee. We had dinner all over the island (why else are you in Mallorca)
We didn’t have too much issue with nightly noise in our time so can’t comment though we were able to hear our neighbours and their convos up to 2am.
Parking was a challenge if you came back later in the evening as we did, everyone here seems to have a rental car so be prepared to do some loops looking for a spot (but that was my experience)
All in all I can’t say I would recommend, we got this place for the price and due to and unexpected extension in our plans but are thankful that they could accommodate.
Side note, the halls can get creepy at night, there are Snow White sculptures at the base of each staircase and it startled me even when I KNEW it was there.
Hope this helps others

We had a room for two at hotel Cassandra for one week, to party and go sightseeing. Bus is close and beach aswell but you do have to walk around 20 minutes or more to get to Mega Park/Bierkönig. Nights can be loud due to music from other rooms or from outside. Hygiene is what’s lacking here. There were hairs on the walls, the surface of the sink or nightstand weren’t properly clean and there was hair on our bed. The last night we found a cockroach on the floor and had to kill it… disgusting. If you clean the room yourself it is fit for staying the night. The breakfast looks good but we were scared to try much after other recommendations said they got ill after. The staff is very friendly and helpful.
The hotel is worth its price, which is cheap.

While the staff is quite nice, I don't recommend

It's expensive, the location is poor and boring, the elevator is tiny and noisy through the night. Wierd 4 bed room layout with bad sheets, broken bathroom doorhandle and you even have to pay €4,- extra for 1 day WiFi.
The breakfast is okay, but that's about it

I would never have expected to see such a hotel.
As soon as I entered the room, you were greeted by a strong smell of dampness.
The room is quite large, but four beds for one person piled together prevent access to the closet.
Above it is an air conditioner for which you have to pay if you want to use it.
I turned it on because the air is almost unbreathable from the smell and heat, but water is dripping from somewhere under the cupboard.
We said we wouldn't last, but night came and we were tired.
Sleep... it's impossible.
Children scream, adults argue and doors slam as if no one knows about anyone until late at midnight
Disaster….
Breakfast…..😛😛😛😛😛😛😛😛
If you have any thoughts……Run

Horrible. Miserable. The worst ever . No even words to describe how horrible this place is . I won’t call it hotel or even a hostel . The food is disgusting no taste no option . You can obviously see the gloomy faces of the guest how are shocked everywhere . Its quiet noise day and night time . Its a very old cave so if someone walking outside you will hear it so what about a drunk customer screaming at 3:00 am children screaming all over the day and the people above and beside you moving the beds . If you need to use wifi or you want the remote control for the air condition you will have to pay for wifi and you will have to pay deposit for the remote . The air conditioning in miserable conditions leaking everywhere once u put it on . You will need to wear your swimming suit and swim in ur room . The room smell like hell like a dead fish. Room is full of ants 🐜 the cupboard and the toilets . I swear to god its an offer experienced the worst experience i ever had in my life .