BH Mallorca Resort Affiliated by FERGUS

It's a fairly basic all inclusive resort in Magaluf. We went for 4 days at the end of the summer holidays and enjoyed ourselves. As long as you accept that it's not a posh resort and just enjoy it as it is, it's fine.
The rooms are basic and need maintenance, but they were clean and functional with good air conditioning.
Had the resort been packed/we had gone at the height of summer I can imagine the restaurant and pools would have felt too busy and overwhelming, but at the end of the season, it felt ok. We didn't have to wait for a table to be free for any meals. If you choose the salads and fresh Spanish options each day, you can eat reasonably well, but after a few days it does get repetitive.
The resort is split in 3 sections with the young kids/inflatable pool area being the noisiest. The slides were great, don't understand why people don't read the resort guide to see what the height restrictions are as there are always these in place all over the world for slides. The pool area was the quietest and nicest place to base ourselves during the day and we had no issue getting a sun lounger.
Overall, the experience was as expected and we enjoyed ourselves. Wouldn't recommend it for a longer holiday but for a few nights worth going.

Family of 3, just finished a 5 night stay. Great hotel in a great location. Lots of food avaliable at different times, something for everyone. Drinks are unlimited from 10.30am until 11pm including alcohol, had to queue a bit in the evening but that's understandable. the slides were on at particular times but that is due to it being off season, our room was cleaned daily with fresh towels. All staff were nice and friendly. The beach is a few minutes away, with lots of restaurants, fast food places & little shops for drinks/snacks. The entertainment was fine, the sound system was a bit quiet so couldn't really hear the singers, but it's what you make of it.

have enjoyed one week family holiday. the rooms are modern & very clean, fresh towels daily. the food was good quality for all inclusive, always a variety of dishes to choose from.
we haven't experienced any sun lounger wars as I had read in other reviews. 3 pools to choose from, we prefer the more relaxed breeze pool.
location very central 5 mins walk to beach, plenty shops/bars.
only negative is the cues at the bar are too long & entertainment is aimed at much younger children.
staff are helpful & polite. jet2 rep on site most days.

The hotel was great. Bar staff very good. me and one of my boys didn’t like food but maybe down to taste. But was plenty on offer. To be fair the animation team made our 10 day holiday. Me the wife and the boys had a great time. We don’t usually do activities but the animation team got us into darts pool and other activities so thank you everyone especially the animation team great work thank you guys. Trust me we will be back hopefully see some regular faces. Thank you all

Amazing location - the beach is less than a 5 minute walk from the rear entrance, but the pools and water parks here are also a perfect place to spend the afternoon with family. The rooms have plenty of space and storage, and the air conditioning is an absolute life saver after a day out in the glorious sunshine. Evening entertainment is okay, but the all-inclusive cocktails steal the show. Lots of fun activities to get involved in but my favourite was the sangria cocktail class run by Gabriel and Jessica. A must visit place for the family.

Overall experience was nice. I might go back, but when it's not so busy.

I think the place should be deep cleaned daily and the pools definitely.

The staff was nice and you can tell they work every hard.

I would pay less to stay.

We went here as a family with 2 children (11 & 8) and had a great holiday.

The rooms are large enough with 2 large beds in a bedroom and 2 sofa bed style in the living area (with a 3rd available as a pull out from under one of the sofa beds).
There’s a small fridge and a tv.
The bathroom has a shower and a hairdryer along with usual bathroom stuff.

The rooms were cleaned daily with fresh towels provided too.

The restaurant is a typical Spanish All Inclusive restaurant. The food is good and plenty available, yes it’s not Michelin star quality but you won’t go hungry.

There are a number of bars in the day time but only 2 at night. The queue can look long but the longest we waited was about 10 minutes.

There are a number of pools and in my opinion they need work. Missing tiles in the pools and loose concrete around them too. Also the filtration system needs an overhaul as there are tide marks around the pool and the water can be cloudy.

The pool with the bouncy hump is very noisy with lifeguards constantly blowing whistles and no one listening.

The slides are a good extra too, we aware of the height restrictions. 1m 20cm for the smaller ones, 1m 50cm for the 2 biggest ones.

Also the fire alarm system needs looking at as it does randomly sound for 1-2 seconds at anytime day or night. It also went off for longer durations (minutes) with no action from any staff. It’s a worry if there is a genuine fire how long action would take.

I would say it was a good 3 star hotel but not a 4 star.

Gabriel the entertainment manager was brilliant with the whole family. He is creative and great with the children and adults, encouraging them to take part in activities. Evening entertainment was good, some nights brilliant. The whole events and entertainment team are wonderful and make all the difference to this hotel.

Most of the staff are really helpful and friendly.
Cleaning staff are great! Room was cleaned daily and the cleaning staff were helpful when we had an issue on our room.

Food was plentiful, some of it lacking in seasoning, but on the whole good.

The only issue we had was a leaking ceiling in the suite bathroom, it took quite a few days to fix and the bathroom was like a river, luckily we used to waste bin to collect the water until it was fixed, around 5 days later.

I would come to the resort again with smaller children and younger teens.

If you have a later flight you will need to leave your luggage in the hotel luggage room. There are lockers that cost €2 each time you open them. If you don’t have a €2 coin you may be in trouble. The hotel reception staff were not that helpful and it took a bit of a stressful conversation to finally get a token in exchange for 2 x €1. It shouldn’t be like that and definitely made for a slightly stressful time for my daughter who was trying to exchange the Money for a token.

We are a family of four and we have just finished a ten night stay at the hotel. We had a great time and didn't want to leave. The hotel it self has just transitioned to a family hotel. Over the ten days you could see constant improvements to the facilities. So much to do and the animation club is great for the kids. Gabriel and his team keep the kids entertained while the adults can take part in other entertainment or just relax. Three different pools mean that you don't have to listen to the kids going crazy all the time. The rooms were cleaned daily and the air conditioning in the rooms are excellent, I had to turn it off at times. The dinning facility was busy but you could get a good variety of food and we never had to queue. I will be booking again next year.

Expectations? I suppose it depends on what kind of person you are. A family holiday for me it is to have a good time and expect a few problems along the way.