Spring Hotel Vulcano

Lovely clean and well kept hotel mostly for the over 50yr old age group of people (in my option). Our third visit here but the first since major renovations were carried out a few years ago. Pleasant staff, nicely decorated rooms and great pool areas. Amazing views towards the golden strip area and the sea from our seventh floor room. Only stayed B+B but the food was great with plenty of choice for all tastes. Only negatives were the free WiFi which was an absolute pain to set up for our mobiles, and I don’t like the wrist bands that you have to wear incorporating the chip to access your room. Good points were the self service free beer one has access to 10am to 18:30pm every day if you paid extra for the Balance Pool access upgrade, well worth it in my opinion! The nighttime entertainment was very good too with reasonable bar prices. We would definitely stay here again, just remember it’s not really a hotel for young children though. Recommended

We have stayed at Vulcano for years now & always have the best holiday. The UP experience is second to none. Having access to a comfortable sunbed all day, with space around you and nobody right next to you, not having to be at the pool at the crack of dawn to face the 'battle of the sunbeds' and having a variety of areas to choose from means we will never go back to a 'normal' hotel. The UP bar itself is spot on. Breakfast, lunch snacks along with sweet treats mean you can graze all day if you want to. The new addition of the 'hot food' bar is fantastic. The other guests who use the UP bar are also lovely & we always make a few friends!

The 'extras' you get with a 7 night stay also make it worth it. The taxi transfer means a very quick trip to the hotel after landing, with no need to worry about getting cash ready. The massage is always fantastic- Erica gave me a back & neck massage that was perfect. Finally the 'Eat & Fit' meal is one of the best meals of our trip every year.

The staff at the hotel are all friendly & helpful, but a massive special mention to Andrea of the Customer Experience team. She patiently responds to multiple emails with queries, bookings and concerns, and does so quickly with patience and knowledge. She always helps to make our holiday fantastic!

Our only negative is that the most basic option is bed & breakfast. The hotel has a lovely restaurant, with a fantastic selection of great quality food & is better than most hotels I have stayed at before. If you have a big appetite in the morning, it is perfect for you. However, my mum & I are not big breakfast eaters & don't like to eat too early, therefore the breakfast snacks available in the UP bar are more than adequate for us. We did visit the restaurant for breakfast on one occasion, as we had paid for it!, and did not enjoy the experience. The busyness, number of people & noise just doesn't compare to the calm oasis of the UP bar. We always feel quite disappointed that we have to pay for breakfast when we do not want it. I think for UP guests, there should be the option to purchase 'Room Only'.

We will hopefully be back again next year. Sadly the prices increase exponentially each year (the same room/ week/ length of stay is around £500 more than this year!), so it may now be out of our budget, but fingers crossed!

Last day of our holiday. This is an amazing hotel made all the better by the friendly staff especially Minerva (Activities and entertainment coordinator). We've been coming to this resort for the last seven years and this is the first time that we have seen swimming pools with hydraulic chairs to assist disabled people getting in and out of the pool. Top marks to the hotel for this.

Fantastic hotel, great breakfast, hotel staff were great, rooms were cleaned daily with fresh seats.
Pool was very good, although we weren't advised that the infinity pool was €15 euros per day, and rooftop pool was €70 per day.

Location was close to beach and nice bars/restaurants.

Would I recommend this hotel? Yes I feel that it was a good all round hotel, with good amenities, only downside I feel was the lifeguard spent most of his time on his phone, disabled lady was trying to get into the pool and couldn't grab his attention, also children playing in adult only jacuzzi pool.

Other than the above I would be back.

Just home from this hotel. Will return next year. Service on reception and restaurant very good. Restaurant is buffet breakfast, dinner starters and desserts buffet style, mains is table service and meal chosen from a menu. Food really good, could always find something.
Room nice and kept very clean with towels changed daily.
They're are 3 pools and a large jacuzzi area, we had no problem getting sunbeds even when they weren't reserved. Pool lifeguards do a great job, always making sure clients were adhering to Pool rules. Done the aerobics in the pool everyday instructors made it lots of fun.
Curtesy room for free for 30mins. This was ideal as we got to shower before leaving for the airport.
There is a mix of ages staying at the hotel. Not many children. Thoroughly enjoyed our stay. Travelled with myself, age 60 and daughter 35.

Beautiful hotel. Large rooms with great facilities. Really nice staff.....reception area immaculate. Pool is really nice and clean. Drinks reasonably priced. A very nice hotel indeed 👌

Stayed here for a week with my girlfriend. Haven’t got a bad thing to say about the hotel. Good breakfast choices. Really good pool with lots of sun beds. Close to everything around. Staff are very friendly and helpful. Very clean and tidy rooms.

Great hotel, nothing to complain about, we enjoyed our stay. I was in the hotel in May this year and when I booked it, I didn't know that this hotel is mostly visited by older clientele. But it was a nice discovery on the spot, as I was here with my mother, who is retired, so she felt very well here and was also happy for the evening program. I appreciated that there were no screaming children running around the pool and no drunken youth making noise in the evening. Overall, there is a very peaceful and relaxing atmosphere. The pools are nice, clean and there are plenty of sunbeds, the hot tub is very pleasant. The entire hotel and rooms are kept clean and are in excellent condition. We had half board and there was always a great choice and the food was very good. What I have to highlight is your staff, all very nice, helpful and always smiling, especially the staff in the restaurant and bar, we felt welcome here. It was my birthday during our stay and the hotel gave me a voucher for drinks at the bar as a gift, which was a wonderful surprise and very kind of you, thank you.