9.4
Excellent
188 $
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Hotel Cleopatra Palace

🌍
Spain, Playa de las Americas, Avenida de las Américas, s/n
● Center: 1 km
🌞 Beach - 5 min
➊ 1 line
🧭 Coordinates
161 EUR
Cleopatra Palace
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Double room
Standard Double room
Private bathroom
Beds:
188 $
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
Standard Quadruple Family room with pool view
4 x
Standard Quadruple Family room with pool view
Family room with bathroom
Beds:
Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
Beds:
Standard Double room with ocean view
Standard Double room with ocean view
Private bathroom
Beds:
Standard Double room with pool view
Standard Double room with pool view
Private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Double Suite with pool view
Double Suite with pool view
Private bathroom
Beds:

Description

The complex is suitable for lovers of active recreation, youth, families and conferences. Located on the first line and in the vicinity of the center of the resort. Rich animation program for children and adults. In the complex Mare Nostrum Resort is the concert hall Piramide de Arona, where the fiery flamenco show. The complex consists of 21 conference hall, equipped with modern equipment.

Built: 1996

Location: 17 km from the southern airport of Tenerife, in Playa de Las Americas, on first line.

Included in the group of hotels EXPO HOTELES & RESORT.

The hotel part of the complex MARE NOSTRUM RESORT, along with hotels Sir Anthony and the Mediterranean Palace.

Consists of three 4-storey buildings.

Only 431 of the room. There are connecting rooms (standard).

Beach: public sandy beach, 10 m from the hotel (1st coastal line, the beach of El Camison, yellow sand and easy entry into the water). Beach bar: is. On the beach umbrellas, sun beds: free. Poolside umbrellas, chairs, mattresses: free of charge. Pool towels: free of charge. The length of the beach 120 m.

Accepted credit cards: American Express, Visa, Mastercard, Diners Club.

Pets are not allowed.

Clients of hotel can use all services of the complex MARE NOSTRUM RESORT, with the exception of services and pool of the hotel SIR ANTHONY.

Special advantages for honeymooners HONEYMOON PACKAGE

  • discount - 10% (not combinable with other discounts)
  • bottle of sparkling wine and fruits in room

Valid for 6 months from the date of marriage before date of arrival.

The status of the married couple must be specified when booking.

On the hotel territory: hairdresser (chargeable), Laundry (fee), free wifi, outdoor pools: 3 (the complex Mare Nostrum Resort (fresh water, fountains, Jacuzzi)), Jacuzzi: 1, Spa, beauty salon (chargeable), snack bar (Marco Antonio), Banquet hall: 1 (Imperial for the evening performances), a la carte restaurants: 2 (Spanish cuisine La Taberna, restaurant-bar, Vitaminas pool bar), bars: 2 (on the terrace Mare Nostrum Resort piano bar (every evening live music)), restaurants: 3 (buffet and show cooking at the beach, Beach Club, Palace hotel Mediterranean Palace (buffet) ), stores, meeting rooms: 21 (from 30 to 1295 m2, max. 3400 persons, full equipment), car rental (charge), free Parking (on request)

Attractions: table tennis free (charge), tennis court fee, rental of tennis racquets and balls paid, free animation, Turkish bath (Hammam) for a fee (SPA Mare Nostrum Cleopatra Palace hotel ), evening show for free (with the exception of the Flamenco Show Piramide de Arona), gym fee, boat fee (catamaran), Spa extra charge (SPA Mare Nostrum Cleopatra Palace hotel (indoor pool, Jacuzzi with seawater, Turkish bath, sauna, terrace)), Jacuzzi-charge (SPA Mare Nostrum Cleopatra Palace hotel, with sea water), sauna for a fee (SPA Mare Nostrum Cleopatra Palace hotel )

For children: baby cot: on request, free of charge (or arena), stroller: Yes (on request, limited number), children's menu in the restaurant, kids pool: Yes (opposite the children's club ), animation program for children (swimming lessons, roller skating, horseback riding for kids), kids club (Kids Club Mare the complex Mare Nostrum Resort (from 6 months. to 16 years)), kids race track

When you stay at Cleopatra Palace Hotel in Arona, you'll be on the beach, within a 10-minute walk of Las Vistas Beach and Playa de las Américas. This resort is 1.6 mi (2.7 km) from Siam Park and 3.7 mi (6 km) from Fañabé Beach.

The distance to the nearest airport is 17 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
  • Certification Details: License number: H-38-4-0000346
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Terrace
  • Express check-in
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Buffet breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • Italian
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Billiards
  • Mini golf
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Pool facilities
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Darts
  • Table Tennis
  • Tennis court
  • Fitness facilities
  • Golf course (within 3 km)
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 350 m. It takes 5 minutes To the beach!

The distance to the sea is 180 meters

Street view

Video: CLEOPATRA PALACE Hotel TENERIFE Las Americas اسپانیا جزایر قناری

Map

Reviews

Cleanliness
Breakfast
Pool
WiFi
Service
Location
12.06.2025
Great hotel.
Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out.

Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
08.06.2025
Had a lovely stay unfortunately we were only there a few days, next time we will book for longer. Great location, lovely pool areas and very nice room.
22.02.2025
Great location,clean,a little tired,could use modernisation
04.02.2025
Service was perfect, cleaning was good. Checkin was fast. Breakfast is very disappointing, the Beach club palazza is also very bad food there. I got very sick from it. Location of palazza is good, for a thank you you can go there quietly but to eat I would not do it.
04.11.2024
Stayed in the hotel in September. Champagne on arrival. bags taken to room right away. Rooms can’t be faulted clean as you will get . Breakfast choice for all tastes including yes more champagne if you fancied it . Beach is in the door step . Pool are is excellent. Not a kid to be seen . peace and quiet everywhere. 11/10 . Will definitely be back. It’s safe as. nice pool bar snack . perfect setting for shopping and restaurants right behind hotel. you can walk for miles in either direction stop eat and drink along the way . €25 taxi from airport . Will 1000% be back. ignore the negative reviews shit happens everywhere.
26.10.2024
We had our honey moon in Cleopatra hotel, and it was truly amazing! We had a room with sea view and we were enjoying it every day. Seeing and hearing the ocean from your bed felt like a paradise to us. The hotel territory is so beautiful, the breakfast was very delicious, I think there was all the food you can imagine for breakfast, I was very surprised by this variety of dishes. Extra thanks to hotel stuff (especially Ayose, who helped us to find breathtaking locations on the island), everybody was so friendly and willing to help, we appreciate this so much! This hotel made our honey moon perfect ❤️
19.10.2024
Very welcoming staff on arrival, our first assigned room was disappointing, and we got an upgrade to a sea view balcony with a private plunge pool. This was a great idea of my wife, who normally has all the great ideas.
Breakfast was very good, and my only gripe would be the lady on the omelette counter was too slow, I recommend two staff at this station at busy times. The fact that no dinner service is available onsite and you need to move out to eat is a definite negative. Nightly entertainment was in the sister hotel, inconvenient but not unsurmountable. I rate this hotel 3.5 - 4 star at best. I would return for the sea view but not the general hotel facilities. Tom
18.10.2024
Moved to this hotel because I felt unsafe and uncomfortable in another, only to have my mobile phone stolen in the first hour. Of course that's bound to happen sometimes, but never in my life have I came across a company or organization who aren't allowed to check their own security cameras without a police report (which takes days so the thief would have been long gone, and we would have been back in the UK by then).
Front desk staff were sympathetic and quick to call through to the VIP Pool Lounge/Spa area where the phone last pinged, but nobody had seen anything. I can't fault them for following rules, they're just bad rules. Also, noticed afterwards that although you need a key card to get through gates and access the building, there are two gates at the top of the driveways which are always left open, so anyone could come and go as they pleased.
Unfortunately, after seeing multiple reviews about thefts in rooms and around the hotel, I can't recommend anyone to stay here and risk losing their property, which is a shame because it was a lovely building in the best location.
12.09.2024
All in all was ok but the rooms are in clear need of a renovation, the toilet water when flushing smells. We asked for a late checkout and they couldn't grant us that, but it was clear that the hotel was not even half booked, we even tried to negotiate a room upgrade when checking in but we were given the full price even though the better rooms were not reserved. The morning breakfast menu is ok but it is literally the same every morning... no variation, you get sick of it after 3 days.
02.09.2024
My phone broke and i slept very little and told them what i a need so i could carry on with work and only 1 3 guys tried to help. Some of the staff was very nice i tipped the guy that came with the pizza he was very nice but he when i woke up it was bad and you told me i needed to lesve the room and i had to stay awake and it was ****
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Frequently asked questions about Hotel Cleopatra Palace

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 5 minutes to reach to the nearest beach.

Is there anything special for children in ?

offers Children's playground, Kids' club and Mini golf specially for kids

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Hotel Cleopatra Palace have a swimming pool?

Yes, Hotel Cleopatra Palace has a pool.

Are pets allowed at Hotel Cleopatra Palace?

No, pets are not allowed at Hotel Cleopatra Palace.

How to get from the closest airport to Hotel Cleopatra Palace?

The closest airport is Tenerife South Airport, and it is about 20 mins from hotel by car (18.4 km).

What is the cancellation policy for Hotel Cleopatra Palace?

The cancellation policy for Hotel Cleopatra Palace varies depending on the type of room and booking conditions.

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