Evenia Zoraida Resort

I have recently been there for about two weeks with my husband and my two young children.We have really enjoyed our stay, the staff were very helpful kind and welcoming.We have also enjoyed the pools, mini club, activities and entertainment at night. Food and drinks provision was great and there were plenty of places to get snacks and drinks from throughout the day. We were pleased with the high standards of service and cleanliness in our room and in communal areas. Although the hotel was very busy, we were not affected and didn’t experience any discomfort or long queues at meal times. Lastly I want to say thank you to all the staff especially to Jose and Azhara that made the whole family feel involved in the hotel activities; the kids had great fun in the mini club.

We spent a week there in July, 2 adults and 4 children. Be prepared for a very noisy and crowdy place. The night program on the main stage by the pool usually ends after 11 o'clock in the evening. Spanish families with children then continue to party until midnight or even longer. Unfortunately, many of them do not limit their children's behavior at all, but that is probably modern today. Luckily we had a room facing the parking lot and not the pool/sea where the noise was the most from morning to night. Unfortunately, some of the guests drank and dined like animals. The staff really tried very hard to manage all these guests somehow, and for that they have my respect - all staff at the bars, in cleaning, and at the reception was great.

Overall, the hotel is more focused on local guests from Spain, staff don't speak much English there. The food could be more varied and better seasoned. Quite often we received a dirty glass or plate. There were plenty of sunbeds, but the ones by the pool were taken in the early morning before pool open.

We enjoyed our vacation and thank you. Next time, however, we will head to a place where there are some rules at night and you can sleep peacefully there.

It’s a long one, but should be helpful for British families:

Starting from the beginning…

Reception staff didn’t give us enough info. Like the fact 2 kids under 2 didn’t get cot/bed to sleep in. They advised the kids should sleep in the two double beds with the adults or together. €50 for the week for 2 cots. Crazy that TUI didn’t let us know of this either. Reception staff then gave us our room keys and said 4th floor etc. No helpful information.

The rooms:
2 adults, 2 kids, 2 double beds, 2 cots. This then gave us no room to move within the room. Positives were the rooms were super clean, tidied every day and changed our towels. Balcony small.

All inclusive food and drinks:
The food was what you expect for ‘all inclusive food’ basically, anyone complaining about this is silly when it’s probably above standard for what you pay for the all inclusive food and comparing to others we have been to. A fresh grill with a selection of steaks, burgers, sausages, omelettes or other choices, available at all meal times. Table service for drinks in these bars. Bottles of lager (Estrella) 7up, Pepsi, always available. The restaurants around the resort were great at lunch times. They did struggle when one of our kids have a few allergies, and advise that lunch and dinner that chips and sausage or burgers were available… but they didn’t help too much with this.

Branded ice creams, magnums, mini milks, twisters and Cornettos were available all the time. Packets of crisps too. Never seen this on an all inclusive.

Estrella beer on tap, several rums, a gin bar, vodkas you name it. Iced drinks, milkshakes, coffees, slush puppies. Great selection. Water machines dotted around everywhere you look, a great feature.

The restaurants:
Don’t even bother trying to get in here unless you’re Spanish. The restaurant managers were rude when asking to book a table giving us a fake time to go a try and book a table once too ha!

Atmosphere:
We went Sunday (evening) to Sunday evening, and from Monday to Thursday, the hotel was a perfect mix of nationalities, and ratio of room to people too. Friday to Sunday the locals flooded in and it was way too busy. Queuing for drinks, crowded kids pool, lack of decent seating on an evening at the entertainment. The bigger slides were fun for all ages 6+ maybe?

Table service on an evening was great. The kids entertainment was cool and they enjoyed it. Pretty much the same songs every night.
We then saw a few bands, a juggler and a Disney performance for the later night entertainment.

Location:
20 mins in a private transfer from the airport was great. A town 10/15 mins walk away, but didn’t find too much to do there. The hotel good enough from start of the day to the finish, for a weeks trip.

Big shout out to the staff (apart from the restaurants staff). Bar staff were great! Pleasant helpful and never stop working. Food hall staff also very helpful and hardworking. Cleaners everywhere you look too. Poolside bins emptied several times per day, great to see.

All in all, would definitely go back for the price you pay, because of how nice 95% of the staff were and the general cleanliness of the hotel. The food was above average and the drinks go down a treat.

Review from 2 adults 2 kids (under 2).
Based on a cheapish trip comparing to the more expensive trips we have been on.

The hotel is great. The staff are very hard working. There are two hotels and you can use the amenities in both. The one is loud and busy. The restaurant is so loud you can't hold a conversation. My mom who was there celebrating a big birthday was actually shouted at by a group of young men because she wanted to use the toaster. After that we found another restaurant in the grounds to use which was in the sister hotel. That restaurant was smaller and quieter with plenty of food and drink choices. I will mention there are plenty of places to get drinks around the hotels and most soft drinks are low in sugar. There's plenty of drinks to choose from including non alcoholic beer.
It's probably about 90 to 95% Spanish people staying at this hotel and I do think some of them might want to keep it that way. And I don't blame them one bit.
This area has not been commercialised with only a few shops and a couple of Spanish restaurants near the hotel which made a nice change. There are more shops after a ten to fifteen minute stroll along the beach.
There were lots of places to eat and drink inside the grounds with staff that work very hard and are very polite.
Our rooms were cleaned daily by staff that are very good at there jobs. We only went to reception a couple of times but the staff there were helpful and friendly. The staff in the bar areas were so busy but always professional.
I would go to this area again but probably not this hotel as it is more for young families.

This is a great hotel to have a great holiday with family or friends. My good service. Rich and varied food. The staff is very attentive and friendly. Without a doubt, a destination we will repeat.

Nice, good hotel for emo families. Stayed from 10th to 13th June, everything is very good, perfect for children and the food is not bad, they are always replenished and no detail is missed. Children's pool and adult area. At night there is a good atmosphere and drinks until 12 o'clock, disco until 2 o'clock. Recommend 100%

Chill. When we arrived it looked like there would be chaos. Vice versa. Despite the fact that there were a lot of people, there was not a single queue. Everything is very well organized. Site in abundance. Quality drinks and burst. For children, this is something that I have no words for. I RECOMMEND TO REACH 100%

Excelent for kids, rooms and food quality average.