Caprici Beach Hotel & Spa

Worst place to enjoy vacation! I just arrived in the hotel yesterday and up until now in problems with the unfriendly employees in the reception desk (Tonya) & duety manager. The rooms unequipped, cramped space with incessant noice. They will give you a room with no view and ask money if you would like to change it. Leftover food in the dinner, which tastes nasty. If you asked to use the safe inside the room, you would pay fees. There are no available services on the beach. Pool towels can be obtained for a cost.Likewise with spa. Maximum 1 or 1.5 stars for this hotel. Poor services/ hospitality and bad vibes 👎🏼

The vacation hasn't even started yet because I already wanted it to end, when I saw the conditions, the disastrous room they offered us! I think that even in a hostel there is a better room! So besides the narrow and ugly room, the water does not flow in the shower or the tap, my father went to wash himself in the outside shower, I washed the child in the sink, I told the reception, and yes yes yes, and no one he doesn't come to fix it anymore! I do not recommend this hotel in any case!

Cons: Poor hotel management overall during a teens international football tournament when the hotel was full.
Don't plan on sleeping during the night, very noisy environment with loud music in rooms above or next to us even well past midnight and after notifying hotel management several times. When there was quiet enough in the early morning hours, we could hear every slight creaking sound of next-door neighbours moving in their beds or from the room on top of ours. This occurred five nights out of five.

On three times out of five the water was not warm enough to wash up with for up to six hours e.g. 4pm-10pm with the hotel only offering an explanation that its at full occupancy.

Be sure to check, take photos and report any damages inside and outside of the room as hotel management will make sure to pass on costs of any damages they find on the last night of your stay. Friends travelling with us were charged for damages to the outside part of the room such as external light fixtures or furnishings that they did not cause. For e.g. during our stay we witnessed teens throwing things from balcony areas to the pool area and vice versa.

During our stay 1st to 6th April 2024 even though the room ventilation could be switched on, temperature control was not available as the weather was perfect with temperatures of 10-12C at night!

Expect to receive prank calls on your room phone until you disconnect it!

The all-inclusive price for lunch and dinner includes only water as a drink. Any other drinks are offered as an addon against further payment.

Leaving the hotel was not an option for us since everything was prepaid through an intermediary.

Pros: Restaurant staff were friendly, welcoming and patient even when attending close to the end time for meals as we were travelling according to a fixed itinerary.

High level of cleanliness in rooms.

Great seaside views and a lovely beach.