Couvent du Franciscain

Rooms and prices






























Description
Mini-hotel opened in 1980. In this mini-hotel 42 rooms, 5 floors.
Policies and conditions
- Pets are allowed. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Private parking is possible at a location nearby (reservation is needed) and costs EUR 14 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Snack bar
- Free Wi-Fi
- German
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Parking
- Parking nearby
- Garage
- Conference Hall
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Couvent du Franciscain, Strasbourg, France
Map
Reviews
The hotel is generally very old and the room small of that oldness. I am not quite sure if the sheets were clean enough, specially the pillowcases that mine had loads of stains and did not smell clean! I dont think they are changed in between the guests!
I could not get my head around it and ended up with a towel on my pillow eventually! Cleanness is the only expectation at a 3 star hotel. I arrived at 11 PM for business trip and had not much options otherwise I would have changed immediately!
The carpets are so old, dusty and full of hair!
The lights in the room don't work except one and the bed-lights are fallen apart! The shower tab was fault and water was not getting cool at all! It needs a repair! Room 34!
The breakfast is good though. There is no food served or available except breakfast, but there is a small fridge and cabinet with chocolates to buy from. They call it a bar.
So I wont recommend the place unfortunately!
The building itself is old, making the doors, walls, windows and everything look fragile. It also contribute to the noisy, and also the street can be pretty noisy. As an example, you can hear every time your neighbor open the bathroom tap. This is the major issue with this hotel.
The room is very small and don't have a fridge.
The breakfast is very good, plenty of options and the place where it is served is quite nice, we really enjoyed it!
Overall we found it a little expensive for what it delivers, however we had a pretty good stay, the breakfast and the location are the main strengths and every attendant were very friendly and spoke English.
We booked 2 rooms for two nights, 250€ per night for a 3 star hotel. We were paying a room for my parents as a gift as well.
250€/night is average price but not cheap! We didn’t have high expectations besides cleanliness of course!!!
The room was dusty and full of other people’s hair. The bedsheets were full of human hair that wasn’t ours obviously, yellow and black stains were on the pillow cases. Disgusting.
The bath towels had holes on them because they were old!
We requested another room to the red head receptionist wearing glasses, who was very polite and trying to solve the problem, and after checking the new room the situation was the same so we said we are staying in the first one because there is no difference on the cleanliness. She came to check our room and she was surprised and ashamed of course.
We requested new clean bedsheets and they gave us a new pair that had also hair in. Even the employees were surprised and apologised full of shame.
We wanted to leave immediately but being late in the night, options were limited.
So we stayed and of course couldn’t sleep because of the feeling that the room was dirty and disgusting.
This trip was for pleasure and I ended up changing the bed sheets of my room and my parents, myself at 21:30 in the night.
First thing in the morning at 7:30 we went downstairs and another receptionist was on duty. A grey hair man wearing glasses who wasn’t polite at all. The total amount that we were supposed to pay for 2 nights for 2 rooms was 1000€. So after all these he requested us to pay normal price 250€ for each room = 500€ ! Insane !
He was acting like he’s doing us a favour for not paying the second night!
He was saying “what do you want me to do?” and my husband asked him politely if he would ever stay himself in a room in such condition and he said of course not! So after an intense conversation we ended up paying 250€ for both rooms for the night.
In any case don’t visit this hotel because obviously they do not follow the cleanliness protocols like changing the bedsheets for god shake!
A 3 star hotel should not mean a dirty one!
Location almost ideal but not recommended at all!
Frequently asked questions about Couvent du Franciscain
How much does it cost to stay at Couvent du Franciscain?
The cost of living in Couvent du Franciscain depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Couvent du Franciscain?
The nearest sights are: Kammerzell House (720 m) and Strasbourg Cathedral (770 m)
Which room categories are available in the Couvent du Franciscain?
You can book Other, Bed in Dorm, Economy room, Economy Single room, Standard room, Standard room with city view, Standard Single room, Standard Single room with city view, Standard Triple room, Standard Triple room with city view, Standard Quadruple room, 1 Bedroom Standard Single room, Standard Double room, Standard Double room with city view, Comfort room, Superior room, Superior Double room, Superior Double room with river view, Deluxe room, Deluxe Double room, Premier room, Premier Double room, Classic room, Classic Single room, Classic Double room, Luxury room, Luxury Double room, Standard Suite, Superior Studio, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Couvent du Franciscain?
Check-in at Couvent du Franciscain is possible from 14:00, check-out is until 11:00.