Sofitel Grande Ile Hotel
Rooms and prices
Description
Stylish modern hotel in the city centre - perfect for exploring Strasbourg. It offers elegant surroundings, comfortable rooms and fine cuisine.
Built: 1964
Renovated: 1997
Location: in the centre of Strasbourg, 1.5 km from railway station, 19 km from Strasbourg airport.
Consists of a 6-storey building.
The hotel has 155 rooms.
On the hotel territory: bar, restaurant, terrace, Desk, souvenir kiosk, vending machines with tea/coffee, free wifi, Parking
Attractions: Barber, fitness centre, Bicycle rental
For children: babysitter on request with charge
Located on the Grande Île, the historic centre of Strasbourg, the luxurious Sofitel Strasbourg Grande Île offers rooms with Sofitel MyBed, flat-screen TV and unlimited Wi-Fi.
Enjoy French cuisine prepared with local and seasonal products and fine wines in the hotel restaurant La Brasserie. The lounge bar serves a selection of cocktails and champagnes.
Facilities at the Sofitel Strasbourg Grande Île include a gym and meeting rooms.
The Sofitel Grande Île is close to the train station, the historic district of La Petite France and the city's most beautiful monuments, museums and shops.
The distance to the nearest airport is 19 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Gluten-free, Vegetarian A la carte, Buffet, Boxed/packaged food [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €30.00 (approx. US$35.12) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, JSB, MasterCard, UnionPay, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Packed Lunches
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Taxi booking
- German
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Sun Deck
- Parking
- Parking nearby
- Garage
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Video: Sofitel Strasbourg Grande Ile, Strasbourg, France
Map
Reviews
Now the not-so-good experiences:
1) The room card did not work for 3-nights in a row. I had to walk back to the reception every time for the staff to fix it. For the first night, there was a notification for the room access upgrade so it was understandable but there was no explanation for the subsequent nights.
2) Bottled water is not replenished during the daily room make-up. I had to call and ask for it everyday.
3) Obvious wear and tear in the room, e.g. yellow stain on the sink, room door scratches, etc. Not to the extent of unlivable but it’s hard to accept at the price point.
4) I requested for electronic invoice to be sent to my email during check-out (and the staff verified my email address then) but it only came 4 days later and after sending email the hotel to request again.
All points considered, I’m not sure if the staff attitude is sufficient to make me a returning customer.
The price-quality ratio is terrible. We arrived on a Saturday at 11:00 p.m. and there was only one person handling everything: check-in, parking, and room service, with no help for the luggage. At that time, guests must carry their own suitcases and park the car in a garage a block and a half away.
The room (first floor) is small for four people, dark, with carpets and curtains that smell of dampness and dirt, clearly poorly ventilated. The air conditioning doesn’t cool, and the bathroom is uncomfortable. The overall environment does not feel clean: the fragrance they use does not cover the dirty smell.
Room service is extremely limited: only three fixed options (salad, pizza, and pasta), with no possibility to choose ingredients. The pizza seems frozen and reheated, the pasta comes pre-made with ham and cream (inedible), and the “Caesar” salad has nothing to do with a real Caesar.
The location is good, but the sidewalk in front of the hotel was dirty and smelled of garbage, which was unpleasant in the heat.
The only redeeming factor is the kindness of all the staff (breakfast, cleaning, and reception), always attentive and with a good attitude. I would not repeat the experience
The room was clean, but the desk is positioned right by the door, making it difficult to enter or exit if the chair is even slightly pulled out. What's more, the chair was quite heavy, making it a hassle to reposition. I also noticed the absence of tissues and a mirror at the desk, which led to some minor inconveniences.
Breakfast was available on the terrace, but the selection wasn't as good as what you'd find at a typical four-star city hotel. I particularly wished for a more substantial salad offering.
Frequently asked questions about Sofitel Strasbourg Grande Ile
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Kammerzell House (440 m) and Strasbourg Cathedral (510 m)
Which room categories are available in the ?
You can book Superior Double room with garden view, Superior Double room with balcony and with garden view, Accessible Luxury Double room with square or garden view, Little Prince connecting room with view of square, Luxury Premium Double room with square or garden view, Classic Double room, Luxury Double room with square or garden view, Double Junior Suite, Opera Double Suite with square and cathedral view, Prestige Double Suite with square or garden view, 2 Bedrooms Imperial Suite with square and cathedral view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Does Sofitel Strasbourg Grande Île have a swimming pool?
No, Sofitel Strasbourg Grande Île does not have a pool.
Are pets allowed at Sofitel Strasbourg Grande Île?
Yes, pets are typically allowed at Sofitel Strasbourg Grande Île, but it's always best to call ahead to confirm.
Does Sofitel Strasbourg Grande Île provide breakfast?
Yes, guests staying at Sofitel Strasbourg Grande Île can enjoy breakfast during their stay. Breakfast options include American, Gluten-free, Vegetarian style.
How to get from the closest airport to Sofitel Strasbourg Grande Île?
The closest airport is Strasbourg Airport, located about 21 mins from hotel by car (19.7 km).
What is the cancellation policy for Sofitel Strasbourg Grande Île?
The cancellation policy at Sofitel Strasbourg Grande Île varies depending on the type of room and booking conditions.
