136 $
Novotel Toulouse Centre Compans Caffarelli
🌍 France, Toulouse, 5 Place Alfonse Jourdain
● Center: 1.3 km
☎ Phone: +33 5 61 21 74 74Show
🧭 Coordinates 116 EUR
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Rooms and prices
2 guests
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Superior Double room
Wireless internet, air conditioning and minibar
Beds:
136 $
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Superior Suite
Private bathroom
Beds:
164 $
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Superior Double room
Private bathroom
Beds:
206 $
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Executive Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
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Double Suite
Private bathroom
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Description
Hotel opened in 1987, renovated in 1999. In this hotel 135 rooms, 4 floors.
Policies and conditions
- Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.
- Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Pets are allowed. Charges may be applicable.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Bottled water
Internet
- Free Wi-Fi
- Internet
Transfer
- Airport transportation
Languages Spoken
- Spanish
- English
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Library
- Bike rental
- Billiards
- Hiking
- Sun Deck
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
Business
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
Pets
- Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Google panorama
Video: Hotel Review Novotel Toulouse Centre Compans Caffarelli.
Map
Reviews
05.02.2025
The hotel is located in a nice neighbourhood close to transport, bakeries and restaurants. The hotel is next to a nice park and a Japanese garden. The reception staff was very friendly.
And now for the bad:
The room was not properly cleaned. We found trash under the bed including a used electronic pipe. The floor around the toilet was stained with urine.
The thermostat did not work. Couldn’t turn the heat on. I called the front desk and they offered a portable heater. I noticed the same trend in at least two other hotels from the same conglomerate this summer when the thermostats didn’t work during a heat wave.
The restaurant dinner was overpriced and badly cooked. The staff was unfriendly to say the least.
The same sparsely furnished breakfast buffet, once included in the cost of the room, is now offered for about 20 bucks. I don’t eat much breakfast, so we were promptly offered a “breakfast menu” that includes coffee, croissant and a glass of juice for about 9 bucks. I said OK. To my surprise I was told to help myself with the items from the breakfast buffet. The pastries on the breakfast buffet are of the miniature kind (about 2-3 inches long), the juice glass and coffee cups were tiny (3+/- oz.). I said “no thank you” and I decided to step out and had breakfast at a bakery with real size pastries and plenty of juice for around 3 bucks.
And now for the bad:
The room was not properly cleaned. We found trash under the bed including a used electronic pipe. The floor around the toilet was stained with urine.
The thermostat did not work. Couldn’t turn the heat on. I called the front desk and they offered a portable heater. I noticed the same trend in at least two other hotels from the same conglomerate this summer when the thermostats didn’t work during a heat wave.
The restaurant dinner was overpriced and badly cooked. The staff was unfriendly to say the least.
The same sparsely furnished breakfast buffet, once included in the cost of the room, is now offered for about 20 bucks. I don’t eat much breakfast, so we were promptly offered a “breakfast menu” that includes coffee, croissant and a glass of juice for about 9 bucks. I said OK. To my surprise I was told to help myself with the items from the breakfast buffet. The pastries on the breakfast buffet are of the miniature kind (about 2-3 inches long), the juice glass and coffee cups were tiny (3+/- oz.). I said “no thank you” and I decided to step out and had breakfast at a bakery with real size pastries and plenty of juice for around 3 bucks.
16.10.2024
Ideal location, North of the city next to the Japanese gardens. Only a short walk into town. Clean, quiet and great staff.
2 breakfast options 19 or 9 euro although there is an outstanding boulangerie just opposite the main park gates with pastries, sandwiches and salads to die for.
Only negative is poor quality built in hairdryer in bathrooms. Nor suitable for thos with long hair (Try borrow a proper one from reception or maids - we did, but they need access to more)
2 breakfast options 19 or 9 euro although there is an outstanding boulangerie just opposite the main park gates with pastries, sandwiches and salads to die for.
Only negative is poor quality built in hairdryer in bathrooms. Nor suitable for thos with long hair (Try borrow a proper one from reception or maids - we did, but they need access to more)
02.10.2024
The building itself is beautiful and well located but we were disappointed that the staff in the evening did not seem to have much training. It did not feel like a 4 star experience at all. A few key mistakes were made and very little information about our stay was given. A 6:30 am wake up call for another room, charging us the balance without checking that the room was paid for, towels never collected from the pool area just piled up. Mistakes can happen and places can be untidy until staff arrives but when things are not rectified or made up for...one is left to question whether this is just a poor standard at this particular hotel. All this gave us a very unprofessional experience. The serving staff was very good and effective but the evening staff at the 'desk' lacked considerably in professionalism, judgement, training and rigor. After staying at countless Novatel we will think twice about choosing it over another.
29.09.2024
The hotel is located next to the Pierre Baudis Garden and a short walk from the conference centre, where I had a conference to attend for a week. My room was on the first floor with the window blocked by a tree adjacent. The room itself was very basic. The bathroom sink was clogged and despite them fixing it, got clogged again the next day. The hotel is rather nondescript located amidst a few other similar designed buildings. The reception was just a desk with a laptop and a cheerful staff. At first glance, I almost though the hotel was undergoing some renovation and hence the reception was make-shift.
I had also decided to opt for the breakfast (~20Euro!). Definitely not worth the price. Perhaps much better options are available nearby.
Overall, highly priced Novotel property with basic amenities.
I had also decided to opt for the breakfast (~20Euro!). Definitely not worth the price. Perhaps much better options are available nearby.
Overall, highly priced Novotel property with basic amenities.
08.08.2024
Loved it! The bed was amazing and nearby was a nice park and supermarket/cafés. Would stay again but this is a family hotel and there were quite a lot of children running around, screaming, and diving in the pool etc.
10.07.2024
The hotel is located very close to the city center. The staff is very kind, the rooms are large, spacious, clean, and the swimming pool is a great advantage. Clean pool, clean water, and the perfect terrace to sit and drink a coffee. Was verry nice!
17.06.2024
Very good location. Hotel surrounded by a garden. Clean air and the smell of flowers. Rooms spacious, comfortable bed.
04.06.2024
Hôtel was a great experience
18.03.2024
Very well placed in a quiet area, located just behind the Compans Caffarelli park and the Japanese garden. Toures amenities close to the hotel on foot: metro 5 minutes walk, shopping center, bus, Canal du Midi a few minutes away and if you come via the ring road it's a few minutes drive from the ring road exit.
The hotel is very clean, the room too. The staff is very friendly and smiling, especially the front-of-house manager of the hotel restaurant.
Restaurant: it’s a shame that the choice on the menu doesn’t change more often. Sinn good fresh produce, and hearty dishes. The huge Caesar salad, magnificent, excellent and very well presented.
Excellent bedding
And no noise from the hallway or from the bedrooms
A small downside with the TV channels: no access to all the channels when we were there and as it was the weekend the person who takes care of it was not present
The hotel is very clean, the room too. The staff is very friendly and smiling, especially the front-of-house manager of the hotel restaurant.
Restaurant: it’s a shame that the choice on the menu doesn’t change more often. Sinn good fresh produce, and hearty dishes. The huge Caesar salad, magnificent, excellent and very well presented.
Excellent bedding
And no noise from the hallway or from the bedrooms
A small downside with the TV channels: no access to all the channels when we were there and as it was the weekend the person who takes care of it was not present
28.03.2023
The person at my check out was really disrespectful, aggressive, inconvenient and spoke badly 😣. she chased us down the hall before check-out time, supposedly we were trying to escape without paying the bill for breakfast the night before (just a croissant and a coffee, by the way) I explained to her that I was just doing a lap !!! She didn't want to, she was hounding me, it looks like she knew me from the start. Customer service to review because frankly 0/100 this level they have no respect.
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Frequently asked questions about Novotel Toulouse Centre Compans Caffarelli
How much does it cost to stay at Novotel Toulouse Centre Compans Caffarelli?
The cost of living in Novotel Toulouse Centre Compans Caffarelli depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Novotel Toulouse Centre Compans Caffarelli?
Check-in at Novotel Toulouse Centre Compans Caffarelli is possible from 15:00, check-out is until 12:00.
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