Novotel Toulouse Centre Wilson

L'hôtel est très bien situé, l'attention du personnel était incroyable mais malheureusement la chambre ne correspondait pas à nos attentes. La chambre ne ressemblait pas du tout aux photos, le sol est en moquette mais à cause du temps, la saleté et les taches sont très visibles et c'est assez désagréable surtout si vous partez avec des enfants qui doivent ramper ou qui marchent à peine, la baignoire de la douche n'était pas complètement propre et les fenêtres avaient tous les bords pleins de saleté qui n'avaient pas été nettoyés il y a longtemps. Le buffet du petit déjeuner est ce que nous avons le moins aimé : les fruits n'étaient pas frais, le pain était dur, il n'y avait pas beaucoup de variété de fruits frais, les saucisses et autres produits qui devraient être chauds étaient froids ou très réchauffés, je recommande de prendre le petit déjeuner dans les environs car il y a des options intéressantes.

The lobby + bar has a peaceful and calm atmosphere, the rooms are tastefully decorated and very pleasant, no outside noise, very relaxing. Very friendly reception, breakfast and floor staff.

The staff is smiling, friendly and attentive, the rooms are comfortable. The breakfast was very good and well served. I recommend it to anyone looking for accommodation in the center of Toulouse.

Ariannys made our stay extra special by giving us a room with a view of the place Wilson park! Thank you so much.
Location is superb. Plenty of eating options.
Room is fine.
Loving our stay so far. Today made a day trip to Carcassonne - was very nice despite being bit cloudy there.

Maid service could do with an improvement. We stayed for just over 2 weeks. A couple of days toilet paper was not replenished. Front desk was informed, and they promptly provided the same. Otherwise, 5 stars

Location and rooms, facilities are perfect at Toulouse. It is close to all the restaurants and in the same time rooms are quiet.
If you have to dîne in for some reason, I would recommend you go to a restaurant next door, because they only offer pizzas at the bar.

The location of the hotel is superb, everything is within walking distance. Hotel staff was very friendly and accommodating.

Only remark preventing this from being a 9 or higher was that the matrass was too firm for my liking. This is personal however, other people might prefer a firm matrass.