Portes Lithos Luxury Resort

We booked this hotel based of research and other reviews having stayed in the area for prior holidays. The hotel is rated a 5 star but it is not their are a lot of improvements required to get it to a 5 star, i have detailed a list of pros and cons below. As per another persons review the staff are stretched there are not enough of them to serve you all in a realistic timely manner and they are pulled everywhere. The photos can appear mis leading and do not show the full picture, such as broken floor tiles along walk ways, a slope leading to the rooms near 3213 which is cracking and slippery when wet, the beach has a lot of stones, beach shoes / sea shoes are highly a must the beach is not cleaned or raked with cigarette butt ends left in the sand and glass. Dogs and cats roam free around the hotel grounds again this was not mentioned in previous reviews, we opted to eat inside to avoid animals, cats hover around you when eating outside wanting food. When raised to the hotel we were advised they have a lot of animals which are strays they cannot control them coming and going as the hotel grounds are fully open. We also found their to be confusion over what watersports are free as the beach company tell you nothing is free versus the hotel guide, all that is free is the canoe and the non slide boat everything else is chargeable ranging from 20 euros for the paddleboard up to 195 euro for the jet ski. No one on previous reviews mentioned about mosquitos; you need to take good repellant with you they are everywhere at night, you can purchase a mosquito bite stick from the local supermarkets for 1 euro. Evening entertainment is hit and miss, one night you may have bingo or a male singing other nights they're is nothing and no Greek nights neither, you entertain yourselves. Other people commented on this hotel being rural, it isn't, the hotel offer a free bus service Monday - Friday into the local village/town you need bus tickets from reception to secure your seat and can only come back on the bus after 3 hours i.e if you go to the market in the village at 9.30 am your bus return is 12.30, their are local taxis in the village who charge 12 euros from the village back to the hotel with a really good range of shops and market selection. If you want an evening walk you can visit other hotels less then 2 km away where there is also a large supermarket with great items. On Sundays you will find the beach areas get really full because the locals flock to the beach, they will use the sunloungers if they are not occupied and hotel towels. There is a sign up near the towel area on the beach stating if towels are left unattended for 30 minutes the items will be removed but this is not the case, we sat at the beach everyday and saw beds left for hours with no one on them. Towels can be collected either from the children's pool area or from the beach area from 8am you do not need to give them your room number the two male staff members are not Greek. Disappoin