9 Muses Santorini Resort

This hotel is a 3* and is being sold as 5*. The room we stayed in other than the bed, everything else was very below standard, shower not fixed and dangerous, rusty old bathroom room suite. I travelled with my daughter and we were put on the ground floor near to the main entrance which was kept open no security, so didn’t feel safe and complained but could not be moved until day 4 but was too late, so put up with it. Breakfast was absolutely disgusting, if they class themselves as 5* they should have someone making pancakes, smoothies, crepes etc, none of this - all food very below standard and better in the restaurants close by. The pool area makes this hotel and that is it, which is shown in the pictures. Also the female staff serving need to have their hair tied back, especially dealing/preparing the food. They struggle to understand English which is poor too. The age of the staff too is very young and they seem exhausted, by the way the toilet paper I asked for I never got. The hotel excursions used with the hotel were very good to Oia and Fira, they were provided by an outside company. The hotel is close to the beach, but no sunbeds on the beach provided like other 4*/5* hotels in the area, will return to Santorini, but definitely not to this hotel. Though we made the most of our holiday and had an excellent time in Santorini. 9 Muses you need to step up or you need your star rating changed to 3*/4*c for next year’s tourists.