Ohana Palace Hotel

I’m so very, very disappointed with this place. Firstly, the air conditioner in my room had a constant hum/buzz which drove me mad! I wanted to sleep after my trip but couldn’t. I was actually getting a headache from the noise. I called reception about it and they sent someone up with fly spray! When I finally got through to them, they said they had issues with some of the rooms having noisy fans and told me they would send someone up to take me to a new room. I waited. And I waited. Eventually, after 40+ minutes I was so annoyed waiting that I called down to reception again, “oh, you want to move straight away?” So, get to the new room and the wifi isn’t working. I politely mentioned it to the reception a little later when I went out to eat, thinking they would fix it while I was away. Upon my return from dinner I asked the chap at reception if they’d been able to find the problem, “oh yes, all fixed” was the reply. Of course it hadn’t been, so I rang down again, “oh, we will send someone up sometime, maybe in the next ten minutes.” The reply was rude and short. I’m sure I will need to edit and add more to this before I leave, as I’m expecting more crap. Oh, the pic below is the view from my first room - ‘city views’ it says in the advertising. UPDATE: Here I am, as I suspected, adding an edit. After talking to reception again (several times), another chap has owned up to the fact that they have no internet due to their provider. If only they’d be upfront from the beginning. The earlier guy outright lied to me several times. I’ve told them to make up my bill as I’m checking out tomorrow. Don’t make the same mistake as I. Book somewhere else.