Crystal Crown Hotel JB in Johor

Very good& worth it, choose the newly renovated room, you'll feel happier paying that little bit more

Breakfast is passable, nearby malls have better options but this price point is very good already

This time I stayed at this hotel again. It is convenient to go anywhere from here.

Hotel location is great. 10 mins walk to KSL Mall and nearby is the Century Street Food Centre. Our room is newly renovated. It was clean, very spacious & equipped with all the necessary amenities. The king size bed and pillows were very comfortable. Only downside was the aircon was not cold. The service provided by the lady at the reception was commendable. Overall had a pleasant stay.

Everything was still as good. Location is good. However, internet was down late night at around 10ish-pm. Otherwise, is still quite ok.

Clean room and spacious room.
Great breakfast with local delicacies .
Value for money, near to KSL Mall and buses to CIQ.

Subject: Feedback on Room Condition – Request for Immediate Attention (Room 1119)

Dear Hotel Crystal Crown Management,

My name is Lily, and I recently stayed at your hotel in Room 1119 from 28 June to 29 June. I would like to provide feedback regarding the condition of the room. I hope the management can look into these issues and take appropriate action:
1. The towel rack and toilet roll holder are rusty.
2. The shower curtain has stains and appears dirty.
3. The bathtub has black stains and was not properly cleaned.
4. The air-conditioning was not working properly – the room was very hot and uncomfortable.
5. The room lighting is too dim, making the room feel dark and gloomy.

I have attached photos for your reference.

I chose Hotel Crystal Crown expecting a clean and comfortable stay. However, these issues affected my overall experience. I sincerely hope your team will take steps to improve the room conditions for future guests.

Thank you for your attention.

Best regards,
Lily
Room 1119
Stay Dates: 28/6 – 29/6

The triple room was spacious and bright. Stayed in the unrenovated room before and its alot more dimmer.

This hotel is a rite infont of bus stop, you can take bus number T20 from JB customs .
Besides hotel rights hand side got a money changer, a mini market, behind you, walking around 10 minutes to reach KSL sopping mall, and many good hotels, if you like shopping, can stay here
the other side of the hotel got one big fish head steam boat , a lot of customers. I don't like steam boats, so I never try it is nice or no nice .
Opposite the fish head steam shop, got one big food centre, price is ok, one bottle of beer cost Rm 18, food is so so, environment is fine, counter staff is friendly, bill boy Auman is helpful and friendly.
The room is large, and only the bathtub below is leaking ,so the floor can be wet, not a suitable seniors guest.

I stay during weekdays, I think the price is a bit high.

Otherwise, it should be OK. Out of 5, i will rate 4, alot of room to improve.