The Westin Langkawi Resort & Spa

My family and I stayed at Westin Langkawi in February of 2023, it was our first resort holiday and first time in Langkawi. From the moment we stepped into the resort to the moment we left staff were so friendly and accommodating.

As for service and amenities at the hotel, everything was picturesque and well maintained. The buffet breakfast is a must, the views from the dining room in the morning are wonderful. The chefs provide both local foods and other less exotic options for kids and picky eaters. Dining at tide in the evening is a wonderful experience but you need to book in advance to be sat on a table near the water. Ordering drinks at the poolside bar with views of the ocean also feels very luxurious. We also ended up booking a massage package. The spa is located further away from the main hotel, away from the hustle and bustle. It feels very tranquil and after the massage they set us up with tea and a view of the beach to relax before we left. It was so soothing and I highly recommend using their services.

The staff are also amazing and super accommodating. My sister had her birthday during our trip and we requested balloons in the room as a surprise and they went ABOVE AND BEYOND. Front of desk listened to my request patiently and the cleaning staff who set up the room did such a superb job. The staff at tide also brought out cake with a candle on request so we could sing happy birthday to her. We made many happy memories and overall, our stay was so good that we have been talking about it for months now. We have recommended this resort to everyone who asks and will continue to do so in the future.

The resort is very good. However, I may avoid booking a villa if I come back to langkawi for the following reasons:

Lack of maintenance: The villa clearly smells like old wood and old furniture. There's moisture peeling the wall paint off. The plumbing system needs a repairman. The toilet doesn't flush effectively, so there's always something remaining after you finish, and the sinks in the bathroom don't empty properly as it's almost plugged.

I booked the villa with the description " partial ocean view." This title is elusive because i expected an ocean view when i looked out the window. But instead, you have to get out of your villa and stand on the street to get the ocean view.

Tide restaurant has the rudest employees

Pros: the views are mesmerizing, the breakfast has plenty of options, and you get golf cars taking you to spa/gym/pools/ lobby to avoid walking in the sun or in the rain

The hotel is located at the more quieter part of Langkawi and is good for relaxation and rest. Check in staff were friendly and helpful but definitely unable to cope with the influx of guests and it took more than awhile to get the room keys. The deduction of one star is due to the need of better coordination of manpower and better efficiency. As there were many waiting to check in, guests were also not promptly given their welcome drinks. Besides this blunder during check in, everything else during the stay was awesome. Food variety for both breakfast and dinner buffet was good and the room is clean and cosy. The singers entertaining at the lobby lounge sang well and suitable for the ambience. Overall good stay and recommended!

The service is excellent and the staff are kind with smiling faces.
The location is good near airport.
The hotel need renovation from the lobby to the rooms as air conditioning not working properly. Also, its better to add more choices in the breakfast for Arab guests.
Otherwise everything was good.

We have been staying here for 4 nights and the place is wonderful. The staff is very kind and helpful. The restaurants on the resort serve good food (quite pricey though). The resort is extremely clean just like the rooms. The rooms are not very up to date, but the bed is amazing. The only downside is that it's very crowded crowded (probably because it's so good). For us the location was perfect, but it's a tiny bit remote. Would definitely recommend.

What an incredible place! It was amazing!Very relaxing, very clean and organised, very professional and polite staff. It also has a recreation centre with gym and where you can play various sports and spa treatments place. The food was superb, we also booked the barbecue night at the splash bar , the food was AMAZING and we also found it very romantic.
It has various pools including an only adult pool away from main pools. The nicest one was the infinity pool which had a breath taking view.
Along the beach you can also find monkeys living in the nature.( not aggressive unless you bother them).

The rooms were very clean and decent size.

Only down side, the sea and the beach.
The sea wasn’t very clear and the beach was full of clams shell, and rubbish even though they had someone cleaning almost every morning, it was still not very pleasant to walk.

But hey, they can’t control the sea so a well deserved 5 star.
Thank you so much for the amazing experience we will definitely be back.

We had a fantastic experience at the Westin resort and spa Langkawi. The staff was always helpful with a smile on their face. In room dining was amazing, full marks to the food. Their breakfast buffet had extensive variety catering to different food preferences. Clean pools and easy access to the beach. Their rooms were clean and had the basic necessities and amenities. Special shout out to their house keeper Naaima who left our rooms spotless with a cheerful demeanour.