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54 $
Cititel Mid Valley in Kuala Lumpur
🌍 Malaysia, Kuala Lumpur, Mid Valley City, Lingkaran Syed Putra
● Center: 4 km
☎ Phone: +60 3-2296 1188Show
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Rooms and prices
2 guests
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Superior Double room
Wireless internet, air conditioning and minibar
Beds:
71 $
Booking
ZenHotels
Trip.com
Agoda
Yandex
Superior Double room
Wireless internet, air conditioning and shower
Beds:
71 $
Booking
ZenHotels
Trip.com
Agoda
Yandex
Deluxe Double room
Wireless internet, air conditioning and shower
Beds:
96 $
Booking
ZenHotels
Trip.com
Agoda
Yandex
Deluxe Double room
Wireless internet, air conditioning and shower
Beds:
96 $
Booking
ZenHotels
Trip.com
Agoda
Yandex
Family room
Private bathroom
Beds:
Booking
ZenHotels
Trip.com
Agoda
Yandex
Description
With a stay at Cititel Mid Valley in Kuala Lumpur (Mid Valley City), you'll be a 1-minute drive from Mid Valley Megamall and 9 minutes from Petronas Twin Towers. This hotel is 1.5 mi (2.4 km) from University of Malaya and 2.4 mi (3.9 km) from Kuala Lumpur Sentral.
Hotel opened in 2000, renovated in 2016. In this hotel 646 rooms, 28 floors.
The distance to the nearest airport is 55 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, MasterCard, AmericanExpress, UnionPay
- Check in time: 14:00. Check out time: 10:00.
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Services and facilities
General
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Electric car charging
Rooms
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Taxi booking
Languages Spoken
- English
- Chinese
Tourist services
- Tour assistance
Parking
- Parking
- Parking nearby
Business
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Sauna
- First Aid Kit
Kids
- Babysitting and childcare
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Roaming at the Cititel Mid Valley Hotel Shopping Mall
Map
Reviews
11.01.2026
Very clean with very polite n friendly front desk staff. Bathroom is very clean. Hardly to find any dirt in the room.
Bed is comfortable. Many TV channel. Water pressure is good.
Breakfast spread is good.
Everything is perfect. Maybe only 1 thing that need to take note is the corridor lights too dim. Can change to more brighter light.
In overall, very satisfied with this hotel. It's better than 4 or 5 star.
Will definitely come back.
Bed is comfortable. Many TV channel. Water pressure is good.
Breakfast spread is good.
Everything is perfect. Maybe only 1 thing that need to take note is the corridor lights too dim. Can change to more brighter light.
In overall, very satisfied with this hotel. It's better than 4 or 5 star.
Will definitely come back.
07.01.2026
This hotel is old but location is good. Room size is just nice for single occupant, place is clean and comfortable. Don't like the common water point . Buy your own mineral water !
06.01.2026
You get what you paid for.
I did not avail their breakfast so I can’t give any comments about it but:
The room is adequate for solo/couple, but for some it may be too cramped. I find the size just right, I can still move and pack around. They have a common water dispenser near the elevators, kettle, pitcher, enough small plates and utensils, flat iron, and television works fine.
Accessible outlets whether you are working at the desk or just need to charge electronics while you’re in bed. My view is the train station and a couple of KL landmarks from afar. My only comment is there seems to be a smell in the toilet area (?)
I attended an event here and function rooms can get extremely cold, but they do serve decent appetizers.
My favorite part about this is the strategic location because it connects to a mall, and really accessible to the train station.
I did not avail their breakfast so I can’t give any comments about it but:
The room is adequate for solo/couple, but for some it may be too cramped. I find the size just right, I can still move and pack around. They have a common water dispenser near the elevators, kettle, pitcher, enough small plates and utensils, flat iron, and television works fine.
Accessible outlets whether you are working at the desk or just need to charge electronics while you’re in bed. My view is the train station and a couple of KL landmarks from afar. My only comment is there seems to be a smell in the toilet area (?)
I attended an event here and function rooms can get extremely cold, but they do serve decent appetizers.
My favorite part about this is the strategic location because it connects to a mall, and really accessible to the train station.
20.12.2025
✦ Breakfast Buffet Experience | Honest Review
━━━━━━━━━━━━━━━━━━━━━━
🕘 Arrival & Expectations
We arrived at 9:00 AM, based on a phone call made the day before. We were informed that:
• Breakfast buffet runs till 10:30 AM
• No queue — walk in anytime
We planned our morning entirely around this information.
⚠️ Reality at the Entrance
On arrival, we were met with a long queue.
Staff informed us the buffet was already full.
Only after explaining the phone conversation were we told we could wait, with an estimated 1-hour waiting time.
The communication was inconsistent. Clear and accurate information from the beginning would have avoided confusion and wasted time.
⏳ After the Wait
After waiting an hour, we finally entered — unfortunately:
• Many buffet items were already finished
• The spread was far below expectations
📸 Expectation vs Reality
What was shown on Instagram reels looked nothing like the actual buffet experience.
🕥 Breakfast Timing Issue
Even for hotel guests, this wasn’t worth it.
People arriving in the last 30 minutes found that most of the food was already gone.
At 10:30 AM, the restaurant completely stops breakfast service, regardless of guests still dining.
✨ The Positives
• Atmosphere — Looked good
• Service — Staff were polite and helpful
✦ Final Verdict
Overall, a disappointing experience.
I regret planning my visit based on the information provided earlier.
If breakfast is advertised till 10:30 AM, food availability and service should be consistent until the end — for both walk-in customers and hotel guests.
━━━━━━━━━━━━━━━━━━━━━━
🕘 Arrival & Expectations
We arrived at 9:00 AM, based on a phone call made the day before. We were informed that:
• Breakfast buffet runs till 10:30 AM
• No queue — walk in anytime
We planned our morning entirely around this information.
⚠️ Reality at the Entrance
On arrival, we were met with a long queue.
Staff informed us the buffet was already full.
Only after explaining the phone conversation were we told we could wait, with an estimated 1-hour waiting time.
The communication was inconsistent. Clear and accurate information from the beginning would have avoided confusion and wasted time.
⏳ After the Wait
After waiting an hour, we finally entered — unfortunately:
• Many buffet items were already finished
• The spread was far below expectations
📸 Expectation vs Reality
What was shown on Instagram reels looked nothing like the actual buffet experience.
🕥 Breakfast Timing Issue
Even for hotel guests, this wasn’t worth it.
People arriving in the last 30 minutes found that most of the food was already gone.
At 10:30 AM, the restaurant completely stops breakfast service, regardless of guests still dining.
✨ The Positives
• Atmosphere — Looked good
• Service — Staff were polite and helpful
✦ Final Verdict
Overall, a disappointing experience.
I regret planning my visit based on the information provided earlier.
If breakfast is advertised till 10:30 AM, food availability and service should be consistent until the end — for both walk-in customers and hotel guests.
27.10.2025
What I love most about Cititel Mid Valley is that it’s directly connected to the mall — super convenient! Just a short walk from the hotel lobby and you’re already inside Mid Valley Mall.
The mall has plenty of restaurants — Malay, Western, and many more. Public transport is easy to access too, with the LRT and Grab nearby.
I stayed for 5 days and 4 nights. There are quite a lot of tourists here, and the atmosphere feels lively.
I like that they provide a water dispenser near the lift for easy refills, and an iron and ironing board in the room.
Suggestion: The carpet and curtains could use a deep cleaning to make the room feel fresher.
Overall, a convenient and comfortable place to stay — perfect for shopping, dining, and exploring the city! 🌟
The mall has plenty of restaurants — Malay, Western, and many more. Public transport is easy to access too, with the LRT and Grab nearby.
I stayed for 5 days and 4 nights. There are quite a lot of tourists here, and the atmosphere feels lively.
I like that they provide a water dispenser near the lift for easy refills, and an iron and ironing board in the room.
Suggestion: The carpet and curtains could use a deep cleaning to make the room feel fresher.
Overall, a convenient and comfortable place to stay — perfect for shopping, dining, and exploring the city! 🌟
03.09.2025
The location is perfect for direct access to the Midvalley shopping mall, literally just next to it. Our deluxe king room is super spacious and we could see KL Tower and the Petronas Twin Towers (but the windows are a bit dirty). Overall it was a good & convenient stay.
22.08.2025
Good review as usual due to I check in Cititel almost 3 times per month. Strategic location, connected with Mid Valley and TGM 👍🏻👍🏻👍🏻👍🏻👍🏻
22.08.2025
Always come back with this hotel as it is super convenient just next door of Midvalley and The Gardens. The room and bed is comfortable. Good room service too
19.08.2025
I booked my flight, hotel, and airport transfer through Trip.com. My stay at Cititel Mid Valley was very pleasant as the journey from KLIA1 to the hotel was smooth and comfortable. The biggest advantage of this hotel is its location inside Mid Valley Megamall. Just by stepping out of the hotel, we could easily enjoy shopping and a wide variety of dining options — truly convenient and perfect for a relaxing trip.
The hotel room was clean and well-equipped with amenities such as fresh towels, slippers, toothbrush, soap, coffee, and tea. Housekeeping service was excellent, and the reception staff were polite and very helpful.
During check-out, we were able to store our luggage temporarily while doing some last-minute shopping at Mid Valley. The waiting area was also comfortable while waiting for our Grab ride back to KLIA2.
Overall, it was a sweet and memorable short getaway.
The hotel room was clean and well-equipped with amenities such as fresh towels, slippers, toothbrush, soap, coffee, and tea. Housekeeping service was excellent, and the reception staff were polite and very helpful.
During check-out, we were able to store our luggage temporarily while doing some last-minute shopping at Mid Valley. The waiting area was also comfortable while waiting for our Grab ride back to KLIA2.
Overall, it was a sweet and memorable short getaway.
18.08.2025
This is my 2nd stay in this hotel. The location of the hotel is very centralised and easy for transportation. The room is clean and the staff are friendly. I would always stay in this hotel whenever I’m in KL.
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Frequently asked questions about Cititel Mid Valley
How much does it cost to stay at Cititel Mid Valley?
The cost of living in Cititel Mid Valley depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Cititel Mid Valley?
Check-in at Cititel Mid Valley is possible from 14:00, check-out is until 10:00.
Does Cititel Mid Valley have a swimming pool?
No, Cititel Mid Valley doesn't have a pool.
Are pets allowed at Cititel Mid Valley?
No, pets are not allowed at Cititel Mid Valley.
How to get from the closest airport to Cititel Mid Valley?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 24 mins from hotel by car (18.9 km).
What is the cancellation policy for Cititel Mid Valley?
The cancellation policy for Cititel Mid Valley varies depending on the type of room and booking conditions.
Does Cititel Mid Valley offer airport transfer services?
Yes, Cititel Mid Valley offers airport transportation for guests. We suggest you call ahead to confirm details.
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The facility is not classified as an accommodation facility in accordance with Russian legislation.