Mercure Singapore On Stevens
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Rooms and prices
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Description
Mini-hotel opened in 2017. In this mini-hotel 518 rooms.
The distance to the nearest airport is 24 km.
Policies and conditions
- Free private parking is possible on site (reservation is needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Reception desk
- Room service
- Smoke Detector
- Cable TV
- TV
- Minibar
- Bathrobe
- Slippers
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Multi-language staff
- Tour assistance
- Parking
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Playroom
- Children swimming pool
- Babysitting and childcare
- Pets Not Allowed
- Contactless check-in and/or check-out
Street view
Map
Reviews
However, when I got lost downtown and called for assistance, the front desk read me a taxi number which didn’t work instead of directing me to a taxi stand or sending a taxi for me. Lost in a new city can be frightening. I reported this to the front desk when I returned, they took notes and said they’d talk with hotel management, but I received no response during the entirety of my stay.
Other notes: room service took 1 hour for an extra glass right after check-in, and a no-show the second evening for a glass of wine.
Would rather spend twice the money with a responsive team that makes me feel safe and cared for.
That said, Selina who works in the first floor restaurant showed the type of professionalism, hospitality experience, attention to detail and personable friendliness the rest of the staff could learn from. She helped make my first trip to Singapore a good one.
I arrived on an early flight and was checked-in super efficiently by Peter whom made sure I could quickly get a nice room to get some rest.
During the stay, housekeeping did a fantastic job and was always greeting me with a warm smile as I was walking out of my door.
Upon check-out everything went smoothly again and the staff made sure I found my taxi back to the airport.
Overall a great stay with great hospitality professionals and great management! Well done!
The room was clean, bed was comfortable and I really enjoyed the shows available on the TV! Although I do wish the water was slightly hotter.
Facilities around the hotel were not bad! Visited the gym which had the necessary equipment and enjoyed my session. The toilet inside the gym is also spacious, clean, has shower areas and hairdryer for the ladies!
The breakfast spread was okay, got there early and the food tasted fine as well.
Even though there was a disgruntled customer prior to myself, Michelle on the front of house team even noticed my birthday earlier in the week, something that was missed by another reputable hotel. The attention to detail and the courtesy of staff was great. I was acknowledged by name everytime I departed and returned. Michelle provided amazing recommendations and would even follow up on the experiences the following day. To tailor to next recommendation for my liking. As the whole world bounces back with staff and manpower shortages the fact that all off the staff members managed to keep a smile on their faces was welcoming and lovely to see. Great work and thank you to the whole team. They truly made it a wonderful experience
Frequently asked questions about Mercure Singapore On Stevens
How much does it cost to stay at Mercure Singapore On Stevens?
The cost of living in Mercure Singapore On Stevens depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Mercure Singapore On Stevens?
The nearest sights are: Kallang River (5 km) and Bukit Timah (7 km)
Which room categories are available in the Mercure Singapore On Stevens?
You can book Superior Double room, Deluxe Double room, Privilege Double room, Privilege Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mercure Singapore On Stevens?
Check-in at Mercure Singapore On Stevens is possible from 14:00, check-out is until 12:00.