Shangri-La Hotel
Rooms and prices
Description
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore.
- 277 rooms and suites, 4 outlets, 10 meeting facilities
- Family-friendly urban resort set within a culturally city
Hotel opened in 2005.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 4,000.00 (approx. US$125.46) per night. This property accepts credit cards, cash and debit cards Within 7 days after check-out
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, Visa, MasterCard, DinersClub, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- Car rental
- English
- Multi-language staff
- Chinese
- Tour assistance
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Contactless check-in and/or check-out
Street view
Video: Shangri La Chiang Mai Thailand | 泰國清邁 － 香格里拉酒店
Map
Reviews
We stayed at Shangri-La Chiang Mai from 13–15 July 2025 in Room 722 with our 1-year-old baby. We were here to celebrate her birthday and had clearly informed the hotel in advance about a small celebration and decor. Despite a midnight reminder the night before, they said they would only arrange it “by 12 noon,” even after we told them we were checking out by then.
At 11:30 AM, they delivered a cake that looked and tasted horrible – completely disrespectful for a birthday moment.
The rooms are outdated and not well-maintained. The front office staff was cold, unhelpful, and unprofessional.
Breakfast was another letdown — Indian options were terrible: the upma was dry, dosa was cold and bad, tea was awful. The hotel clearly cannot cater to Indian guests.
Overall, this is NOT a 5-star experience. It’s not suitable for Indian families, and we left with disappointment and regret.
– Anant Khandelwal & Aashka Khandelwal
• Service: Outstanding services and very friendly, professional staff — they truly deserve appreciation.
• Breakfast: The breakfast buffet is excellent and offers great variety.
• Free Amenities:
• Free water available all day.
• Free evening snack buffet.
• Facilities: The swimming pool is great and enjoyable.
• What’s Missing: It lacks some recreational games such as table football, ping pong, and billiards
Frequently asked questions about Shangri-La Chiang Mai
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Deluxe Terrace Double room, Deluxe Double room, Deluxe Double room with pool view, Deluxe Horizon Club Double room, Premier Double room, Premier Horizon Club Double room, Executive Double Suite, Presidential Double Suite, Aranda Double Suite, Lotus Double Suite, Deluxe Connecting Rooms, Deluxe Connecting Rooms with pool view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does Shangri-La Chiang Mai have a swimming pool?
Yes, Shangri-La Chiang Mai has a pool.
Are pets allowed at Shangri-La Chiang Mai?
No, pets are not allowed at Shangri-La Chiang Mai.
Does Shangri-La Chiang Mai provide breakfast?
Yes, Guests staying at Shangri-La Chiang Mai can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian.
How to get from the closest airport to Shangri-La Chiang Mai?
The closest airport is Chiang Mai International Airport, and it is about 14 mins from hotel by car (5.6 km).
What is the cancellation policy for Shangri-La Chiang Mai?
The cancellation policy for Shangri-La Chiang Mai varies depending on the type of room and booking conditions.
Does Shangri-La Chiang Mai offer airport transfer services?
Yes, Shangri-La Chiang Mai offers airport transportation for guests. We suggest you call ahead to confirm details.