8.6
Excellent
238 $
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Polat Thermal Hotel

🌍
Turkey, Karahayıt Kasabasi Pamukkale Denizli
● Center: 5 km
☎ Phone: +90 258 271 41 10Show
🧭 Coordinates
227 EUR
Polat Thermal
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Double room
Standard Double room
Private bathroom
Beds:
238 $
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
416 $
Honeymoon Double room
Honeymoon Double room
Private bathroom
Beds:
Double Suite room
Double Suite room
Private bathroom
Beds:
Deluxe Villa
Deluxe Villa
Private bathroom
Beds:

Description

It offers hotel indoor pool heated and outdoor pool with water slides. Surrounded by the green hills of Pamukkale, and features a modern Wellness centre.

Location: 1 hour drive from Denizli Çardak airport. Travertines are 5 km away.

The hotel has 252 rooms.

Accepted credit cards: Visa, Euro/Mastercard, Maestro.

Pets are not allowed.

On the hotel territory: outdoor pool, indoor pool, restaurant, bar, snack bar, meeting, Banquet facilities, Laundry, Barber, beauty shop, currency exchange, gift shop, car hire, SPA-centre, Parking

Attractions: massage, Turkish/steam bath, table tennis, hot tub, Wellness center, hookah lounge

Hotel opened in 1999.

Policies and conditions

  • Free public parking is possible on site (reservation is not needed).
  • WiFi is available in public areas and is free of charge.
  • Pets are not allowed.
  • Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 19 per person per night when using an available extra bed.
    No cots are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Pharmacy
Rooms
  • Room service
  • Family room
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
Meals
  • Bar
  • Coffee/tea for guests
  • Buffet breakfast
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • English
  • Turkish
Tourist services
  • Tour assistance
Recreation
  • Library
  • Barbecue grill(s)
  • Sun Deck
Parking
  • Free parking
Pool and beach
  • Water park
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
  • Pool facilities
Business
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Children swimming pool
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: Petek Dinçöz | Polat Thermal Hotel 2017

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
07.12.2024
Hotel seems old and outdated
In my case, the air-conditioner and refrigerators was not working and I had to change the rooms which are too much inside and with long lobby the lights in the room and passages were also inadequate. But on the positive side it has a good swimming pool, good restaurant and a thermal. Pool pool, which is a plus point
20.11.2024
We came from São Paulo. We stayed at the hotel for 3 days. We rested so well in the famous healing waters of Denizli...
We had a beautiful holiday in nature, away from all the stress of life.
The rooms are incredibly clean. The housekeeper is very attentive. All the employees are smiling. 3 km from Pamukkale. I will recommend it to those who want to come and to my friends who want holiday suggestions. . Thank you for everything ❤️
11.11.2024
Excellent hotel, fully consistent with the description on the website. We were checked in immediately after arrival, which certainly raised our spirits. By the way, no one asked for additional payment or tips for this. We recommend!
special thanks to Huat for good service and prompt work!
06.11.2024
We went for a family holiday. 8 of us. 6 of us fell ill. Wasn't expecting 5 star Ritz but disappointed. Hotel was nice enough, tired but OK.
06.10.2024
I rarely leave reviews, but my recent stay at Polat Thermal Hotel left me extremely disappointed. While I travel extensively around the world, this experience did not meet the expectations of a 5-star establishment.

• Room Quality: The rooms had a strong, unpleasant smell, the towels were very old, and the quality of the shower gel and shampoo was subpar.
• Cleanliness and Dining Area: The restaurant for both dinner and breakfast was shockingly dirty. The carpet in the dining area was old and filthy, and the overall cleanliness did not align with what one would expect from a 5-star hotel. The food quality was also very disappointing and did not match the hotel’s star rating.
• Public Facilities: The toilet in the reception area was very dirty, there was no soap available, and the furniture throughout the hotel looked worn and outdated.
• Customer Service: The reception staff were unhelpful and rude, adding to the overall poor experience.

For the price I paid, this was definitely not a value-for-money experience. The only redeeming feature was the pool with thermal water, which was pleasant.
13.05.2024
We stay only 1 night here after visiting hot spring. The lobby looks amazing and has nice spiral staircase to the restaurant. There are 1 twin bed and 1 single bed in the room. Room is clean. Surrounding has beautiful old trees. We also had our dinner and breakfast in the Polat restaurant. Food is good.
01.03.2024
Very unfriendly staff and worn down rooms. Awesome to bathe in the thermal hot springs though.
30.12.2023
Far from being a 5 star rating. The rooms are dated and the furniture old. The hotel WiFi does not even work in the rooms! The TV is the minimum size. The bath towels are old and worn. There is not even a pair of bedroom slippers that 4 star hotels provide. The walkway to the room from the lobby don’t even have heating and is cold. Really disappointing if you are expecting a 5 star facility.
11.12.2023
I really do not understand what is the criteria of hotel star rating in Turkey! Other than the big lobby and dining room, this hotel is not worth even a two star rating.

Tiny bathroom with cheap fittings and ceramics, cheap, stained towels, a rock like soap that never foams, no body lotions, stained bedsheets and pillow covers, broken tables, a non-working 14” television, dusty curtains, a worn out sofa, this hotel is a joke!

If you are concerned about quality and hygiene, stay away from this hotel, please.
12.07.2023
I had an absolutely incredible stay at this hotel. From the moment I stepped into the grand lobby, I was greeted with warm smiles and exceptional hospitality. The room were elegantly furnished and provided the utmost comfort. The staff went above and beyond to ensure every aspect of my stay was perfect, from the impeccable room service to the excellent concierge assistance. The hotel's amenities, including the stunning pool and well-equipped fitness center, added an extra level of indulgence. I highly recommend it to anyone seeking a truly luxurious and memorable stay.
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Frequently asked questions about Polat Thermal Hotel

How much does it cost to stay at Polat Thermal Hotel?

The cost of living in Polat Thermal Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Polat Thermal Hotel?

You can book Standard Double room, Deluxe Double room, Honeymoon Double room, Double Suite room, Deluxe Villa in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Polat Thermal Hotel?

Check-in at Polat Thermal Hotel is possible from 14:00, check-out is until 12:00.

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