Sentido Trendy Verbena Beach Hotel

Amazing room; loved the complimentary dressing gown & slippers. Also the free mini bar in the room. Bathroom really nice nice too, large comfy bed & bedding made all the difference! Obviously it's not important to some, but I would have liked English channels on the TV.
The food was of really good quality, I especially liked the beach bar for lunch. The main restaurant in the evening was good too, I particularly liked the fresh meat on offer; this was probably my saviour as some of the pre-cooked options were a little strange, possibly catered more to the German & Russian clients (no offence intended). Plenty of choice for desserts if that's your thing. We only went to one of the fine dining restaurants whilst we were there, the Italian. Aside from the soup (minestrone that definitely wasn't minestrone), the courses on offer were really nice. We just found the main guy to be quite stern & we felt rushed. Maybe hexeas just having a bad day?
We didn't go to any of the shows in the evening so can't comment on that, but they were mostly based outside in the amphitheatre & it was a bit chilly in the evening & I personally am not a fan of the tiered wooden seating.
There was a piano player most evenings downstairs by the restaurants. Only for about an hour or so, which I enjoyed, but it wasn't to everyone's taste.
Depending on what you want out of a holiday, the evenings were quite somber & it was definitely a bit posher than we were used to 😄
The main downside for me was the swimming pool was icy cold & not many people went in it. I believe towards the end of our holiday, the hotel did heat one of the pools but that area was then too busy in terms of getting a sunbed & lots of children, which some people might find too much.
Overall, we did enjoy our stay, but wouldn't come back unless it was a good price & an additional break to our main holiday.
It didn't bother us too much, but English were definitely in the minority & not many staff spoke English either.

It was all inclusive, there was food available practically the whole day, all you can eat.. there were another restaurants inside the hotel that i could book dinner table without extra cost (french, turk, mexican and italian restaurant)

i really liked the cocktails at the beach bar, the hamam massage at the hotel - not included, need to pay extra - and the shows at night
all the staff was very nice and kind, specially Tunuc from Petissarie, and Daria and the other lady at the customer service, and the staff of the massage

they have another hotels, i went walking to Side by the beach and on the way i stopped in another Sentido Trendy to have lunch, just showed my bracelet then could eat for free

the negative point is that could have more vegan options for food in general.. lunch, dinner, coffee time, desserts.. there were no veggie milk on the restaurants, only on the Petissarie, and no options of salty vegan creams to eat with bread, like hummus for example

also the cleaning could be better, on the first day there was a bunch of dirty wet hairs hanging on the shower, maybe from the previous guests.. i left it there to see if on the next day it would be removed.. but it wasn’t, and i had to remove the disgusting hairs myself

also for two times someone unlocked and simply opened the door while i was on the bed, without knocking or ringing the door.. it scared me, it was really weird

i used to store a special necklace rolled in a paper with another cheap bijoux in a small pocket on the bathroom.. once i was in hurry to go out and left the necklace rolled on the paper outside the pocket and when i was back it disappeared.. the customer service was kind and offered to search on the trash containers of the hotel but i had no return about it anymore..
but i know it was my fault that it disappeared, i should keep it inside the safe.. i tried to not let it make me down to not spoil the trip

to go to the beach it was like two minutes walking, and there were enough beach umbrellas for everyone

they also had sauna included on the booking, swimming pools and a small gym

It was a great experience and I recommend it. The food quality and varieties were good for me.
The room was clean, no mold. The stuff is always smiling to you. The staff took food samples to verify their quality.

There was a challenge to change the room because it is crucial to sleep in a quiet room without air conditioning and with open windows, but the stuff gave us a choice to select a room.

The beach is near the hotel.
There are too many flies sometimes, and it is a risk to people's safety.

We had a wonderful holiday at this hotel. The cleanliness and customer service is at the highest possible level. The staff is very caring and smiling - waiters, bartenders or room cleaners. As soon as we finished eating, our plates disappeared from our sight, they were that fast, you really won't miss anything. Quite quickly, at our request, they changed our room, which had a better location and was more acceptable for 3 people. You can communicate in English at the hotel. The kitchen was fantastic.

a few reservations, what could be improved;

📍when we arrived at 1 am, no one showed us to our room, although a bellboy came with suitcases, but much later and so we were tiredly wandering around the hotel (since it has several blocks)

📍at the "swimming" - "relaxation" pool, some visitors do not follow the instructions, splash balls in the water, throw themselves into the water and make it unpleasant for swimmers to swim peacefully. The lifeguard warns them and cancels these water activities, but it happens every day and it is annoying for swimmers, because it is the only pool where they can swim happily without inflatables, screaming and splashing. It would be advisable to visibly post the rules regarding this pool.

Very nice, we had a beautiful room, service was very good, clean hotel, needs a bit of fixing here nd there, but all in all very nice. The entite staff was extremly kind and helpful, the hotel, the pools and the beach perfectly clean.

excellent hotel, fantastic food and mixed drinks, very meticulous cleaning of the room and the entire hotel. the room is very nice, it has everything you need on vacation. the staff is always neat, professional and nice, they greet you with a smile. the beach is wide and the entrance to the sea is gentle. always enough sunbeds. around the hotel there are many shops and shopping centers. I definitely recommend the hotel to even the most demanding clients and I would be very happy to come back here. it was a wonderful vacation.

A well-located hotel that, although it doesn't have extensive gardens or green areas, feels compact and convenient with easy access to all services. The rooms are beautifully decorated and equipped with new, high-quality materials. The service quality is top-notch — they have a fantastic team who are always smiling and truly go above and beyond. We sincerely congratulate the entire staff.

In particular, we’d like to thank Ms. Müge from the main restaurant. She was not only highly attentive to all guests but also managed her entire team and the trainees with impressive coordination. Her effort did not go unnoticed.

During our stay, the guests were mostly elderly German families, along with some Russian and Turkish visitors. Everyone was respectful and polite, contributing to a pleasant atmosphere.

The beverage quality can be considered average, with a few imported alcoholic drinks available (Jack Daniels, Olmeca, JW Red Label, Gordon's). However, the food was truly outstanding — on par with what you'd expect from high-end premium resorts. The chefs and purchasing team have clearly done an excellent job. The quality of the red meat (meatballs, entrecôte, tenderloin, etc.) was on par with a good restaurant. Additionally, the starters, appetizers, and side dishes were all flavorful and thoughtfully prepared.

Although there is no à la carte service at the snack bar, the offerings — such as hamburgers, chicken nuggets, döner, and gözleme — were all of very high quality. The staff here also did an excellent job. Special thanks to Edil for his great service. One area for improvement would be expanding the variety of alcoholic drinks at the snack bar.

The hotel has both heated and outdoor pools, which are clean and sufficient. The beach is wide with plenty of sun loungers and features the soft, fine sand that Side is known for. The sea remains shallow for several meters, making it ideal and fun for children. The aquapark consists of two slides, which were more than enough for kids to enjoy. The kids' club is quite small, but there were some organized activities for children.

The Blue Bar stands out for its high-quality drinks, lovely setting, and the excellent service provided by Irfan and Yaşar — truly a delightful spot.

Unfortunately, we did experience an unpleasant incident involving Can, a chef at one of the à la carte restaurants, whose behavior was disrespectful and cast a shadow over our overall service experience. However, we’d like to thank the Front Office team, Mr. Adem, 2nd Head Chef Özkan Usta, and Daria from Guest Relations, who handled the situation very professionally and did their best to make things right.

Ratings:
Location: 10/10
Front Desk: 9/10
Rooms: 9/10
Cleanliness: 10/10
Environment: 8/10
Food: 9/10
Drinks: 6/10
Service: 10/10
Kids Club: 6/10
Pools & Aquapark: 9/10
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Overall: 8.6/10

Very good hotel, wonderful staff (like Mahmed Köse (the best employee, always nice and hard-working!), or the lady serving at the pool or the bartender from the terrace bar) make the stay very pleasant. The food is delicious and varied, the hotel is located on a beautiful boulevard and is surrounded by delightful and well-kept vegetation. Although a few things make me not always feel like I am in a 5-star hotel, I consider the stay successful and I would like to come back here (I will take my coffee ;))

We spent a week at the hotel from September 20-27 and thoroughly enjoyed our stay. The rooms, the hotel's interior spaces, and the restaurants were very clean. The food was delicious, and the staff were incredibly friendly. The beach was clean, well-maintained, and had beautiful, fine sand. However, there were a couple of drawbacks: there was most often no staff at the N-joy Bar between 8-10 AM, and we frequently received instant coffee instead of freshly ground coffee. It would be great to have a machine available for guests that brews coffee from fresh beans. Despite these observations, we highly recommend the hotel to everyone.