Four Seasons Residence Club Aviara Hotel

Four Seasons Residence Club Aviara delivers the premium level of hospitality the brand is known for. Kaitlyn is a Four Seasons treasure! She ensured we were well cared for during our weekend Legoland getaway. She showed exceptional kindness and gave a goodie box with Legoland swag to my five year old. We had enjoyable meals in Seasons restaurant and I was thoroughly impressed by the thoughtfully attentive staff who greeted me by name and ensured my guests and I wanted for nothing. Aviara is an amazingly picturesque resort with peekaboo ocean views throughout. This was my first time staying at the Four Seasons as my previous stays here have been at Park Hyatt. If one is booking through American Express Fine Hotels & Resorts there are some things to be aware of: First of all, these are two bedroom units with a door separating the primary bedroom and ensuite bath from the rest of the unit. The primary bedroom has a separate entry door that allows the space to be marketed as a “studio” with a kitchenette when closed off from the rest of the unit, which is essentially a one bedroom condo that does have a full kitchen. What is called a "kitchenette" in the studio rooms is not a kitchenette at all... just a bar sink with a microwave and stocked with a few dishes but no bowls; no range; no toaster;  and no ice trays in the small dorm fridge. No laundry machines in the “studio” side either. A totally unworkable set up that makes it just another hotel room, rather than a typical residence club unit that would allow one to prepare meals.   Secondly, Not only are you in a de facto hotel room you are marooned far away from hotel amenities, like an ice machine as these villas are spread out all over the Aviara resort. As it turns out, Four Seasons personnel will happily shuttle you to and from the guest house and deliver ice to you upon request; however, who wants to be in a position to provide a gratuity every time one needs something as mundane and essential as ice? Because of these accommodations (or lack thereof), the AmEx FHR booking is not worth the points or dollars if you don’t receive the complimentary upgrade to the larger one-bedroom unit. Without the upgrade, one is better off staying at the Park Hyatt where you have easy access to their amazing pools, spa and services. The Four Seasons units are currently under renovation so there are a number of units currently taken out of the inventory while they are being updated. For this reason the chances of a complementary upgrade through AmEx during the renovation period is slim to none. Unfortunately, you won’t know for sure until you check in. Our room decor was pristine as we had a studio in the freshly updated Building 11.  Bathroom was nice, with an abundance of lighting and ventilation.  The one huge negative about the bathroom is the standard shower/tub combo... oddly out of place at a resort and hella out of place for a primary bath.  This feels like taking a shower in the hall

After a year of challenging stays with my 3-year old, this Four Seasons has shown me how fun travel can be again. Service was INCREDIBLE and attentive, room was spacious and nice (not updated up to the minute), and a ton of special touches made it a really wonderful trip.

The Aviara is a special place. A great hotel for events, for family get togethers and easy stays. There are a lot of kids. ALOT. It is not quiet - but the families give the hotel a great positive energy. The staff was great, the services were great - and we would definitely stay again if we were in the area.

Amazing stay in Carlsbad!! One of the best Four Season’s we have ever stayed at. This was our first time doing luxury travel with our two kids and let me just say that this FS set the bar extremely high. They made sure our kiddos and us had a great stay throughout our visit. Jessica and Kaitlyn from the guest experience team went above and beyond. Henry from the bell team was fantastic helping us get settled when we checked in. And everyone at the restaurants and pools were very attentive and personable. The only gotcha with this resort is it is a residence property, so it’s a bit spread out and a different vacation experience being in what feels like someone’s unit. With the kids it was great having a kitchen and more room to run around, so we didn’t mind one bit. Just might not be what you expect if you’re used to other FS properties.

my family and I have been coming here for over 20 years. I come for a weekend but my parents stay for 5 weeks every year. Home away from home

You know when you love a place so much that you almost want to keep it a secret? This is one of those!! Location, suites, cleanliness, amenities, attention to detail, and above all, a team that’s laser-focused on making the guest experience stellar. Jessica and Caitlyn consistently checked on us, and had our room decorated with balloons and a banner and fresh flowers to celebrate an occasion my husband had shared with them. Noah and Henry took SUCH good care of us each day, stocking our car with beach chairs, towels, an umbrella and beach toys and games for the kids - while sharing their fave beaches and food spots! Truly amazing attitudes. Housekeeping and room service as well as the pool team all went above and beyond as well. We were greeted with kid size bathrobes, little stuffed sea lions and the toiletries are dyptique! We were in an upper suite with a washer dryer full kitchen and an adjoining bedroom in the 14 block and it couldn’t have been more perfect. We could walk to the Park Hyatt for a drink or dinner as well but we were so happy we chose the 4 seasons as it was so calm and serene. We can’t wait to go back. We did 6 nights and it was perfect - we could do Legoland, different beaches, hikes, the pools and good casual meals while feeling relaxed! Will absolutely be back and highly highly recommend!!

Jessica and her team made our 26th anniversary truly memorable. The hotel provided the perfect blend of rest and relaxation, allowing us to explore the beautiful beach town of Carlsbad before returning to a spacious room. We deeply appreciate the Four Seasons team for maintaining an immaculate hotel and for their exceptionally friendly staff.