Hotel Indigo Del Mar, an IHG Hotel

The front desk person was very nice and professional. Yet my experience afterwards was less than nice and professional. Though the room was clean the bed and bedding reeked of cheap perfume and synthetic air freshener. The room was adjacent to the bar/ restaurant and was very loud and noisy. The walls here are very thin. By the time I got into my room it was 7:30 pm and the bar was in full swing. As the night progressed the noise and activity increased. It appeared as though several of the bar guests were over served as evidenced by their yelling and screaming. At around 1:00 am in the morning a fist fight broke out. I wasn’t sure what to do? I thought about calling 911 but decided this property should have security so I called the front desk. The front desk who apparently thought all of this was normal said, “They will be finishing up soon. Don’t worry the bartender will be closing the bar soon” Needless to say I will not be coming back to this hotel and will be requesting a refund.

Very Run down exterior, confusing layout. Left luggage cart outside elevator it was there for whole stay in rain, understaffed, coffee maker couldn’t be accessed, just not good. Very small shower/ toilet room. We had large room but bathroom very small.