3 star hotels in Chicago

I enjoyed everything about this historic hotel. Lady at front desk was friendly, funny, and helpful. Shared info about the supposed haunted room in one of the many wings of this huge hotel. Lobby was gorgeous and even had a pool table. Stayed in the South Wing. Room seemed to have been recently updated, with comfy beds. Although it was a bit smaller the ceilings were extremely high giving it a more...

Pretty good location and a classic hotel. Being classic it's also dated. Nice view of the park, and quite clean, but not the best room to do work in all day. Easy walk to the art institute. No AC, pay for refrigerator, free WiFi one day only. Great lobby though, there were people doing a photo shoot on the couches for an album, I can see why!

I thought this place was nice. Staff was nice, plaza was nice, room was a little rough though. Cracks in wall and ceiling. I understand it’s an older building but rooms could use some work. But the great rate we got on the room made up for the small defects.

The hotel has a very charming old feel to it. We got a lake side view room, and the view out the window is great, especially at sunrise! The place is clean and the bed is comfortable. Staff interactions have all been pleasant. Would definitely stay here again!

This is a great location in the heart of Chicago. The lobby has a well-maintained elegance from an earlier time. The staff was very friendly. The room was very clean with a great view of Grant Park and Lake Michigan. If you look hard enough, there are piecemeal repairs to the room and hallways--it's not all brand-spanking new, but well worth the price. I would definitely stay here again.

For what we paid for it, the room was well worth it. But the room was oddly monochrome (everything was painted white). The furniture was white and the bedspread was white and the curtains were (you guessed it) white. I wish I'd taken a picture, because looking back, it's kind of funny. The architecture of the room (beautiful art deco molding and domed ceiling) was hidden by the complete lack of contrasting...

It's old.....but that happens to the best of us. Tiny TV on a HUGE wall was kinda funny but I didn't go to Chicago to watch TV so not a big deal. No Microwave.

Great location with a beautiful view of the lake. Very nice room with a comfortable bed and they even provided complimentary toothbrush and toothpaste. Very nice staff at the front desk that let us upgrade our room to a lake view and check in early for a very small fee.

The room was clean, quiet, spacious, and very tidy. the breakfast was the best of all hotels on our road trip. The hotel seems to be used equally by business visitors as families and tourists. An amazing location!

Excellent experience. The rooms were spacious and equipped with kitchen utensils to prepare your own meal if you choose. The complimentary breakfast was a treat as well, everything I ate was delicious. My only head scratcher is the shower. There's no door so it's a bit awkward and water gets on the floor, but other than that still a 5 star experience!

Got the executive studio definitely exceeded my expectations. Clean and nicely decorated room. King bed and roomy bathroom. Full kitchen equipped with everything I needed. Breakfast every morning included.

Enjoyed our stay here, the staff was absolutely wonderful! For a family of 5 in a 1 bed room suite, we had plenty of room. One of the largest I've seen, very clean. Great location, walking distance  from Target, Walgreens, 711, restaurants and more. Will definitely stay here again.

Stayed at this place for a week and the place is awesome. It's right in middle of the loop which is great. The room was spacious and one of the few to have a dedicated kitchen place. The breakfast service was nice and the valet service was prompt. Overall would recommend this place to anyone looking to stay in the loop.

Beautiful hotel and everyone we came in contact with that worked was very professional and went above and beyond. It was really quiet and clean. The room was magnificent with a decent view. Will definitely stay here again.

The breakfast was really varied and had great options! The folks who attended the breakfast were the kindest. Great experience!

Everything went very smoothly. Was able to easily get early check-in and add a name to the reservation through the app. Rooms were clean, large, and comfortable, and the breakfast had a lot of good, hot options, not just cold food. Front desk was helpful and polite. Our keys stopped working randomly, but they fixed it quickly. Ultimately we picked it for being the best value (not cheapest, but best...

We loved every minute of our stay. The staff was very friendly and treated us very well. The kids enjoyed the pool and it was nice getting drinks at the bar and being able to relax in one of the many seats available around the bar and lobby. It is very convenient to many of the area shops and restaurants. We were able to walk with a family of four to dinner each night.

This hotel is in a great location in downtown chicago. Walking distance to navy pier, the water tower, magnificent mile, and millennial park. Hotel was very clean and had a wonderful continental breakfast. The pool and hot tub had excellent views from the 27th floor. The staff was very friendly and helpful. We left my daughter's favorite blanket in the rooms and didn't realize until a few hours after...

Everytime my family goes to Chicago this is the only hotel we stay at (on avg 3x a year) Very welcoming and the breakfast is awesome!!!! Staff is very friendly and welcoming.... close to a lot of restaurants and parking garages if you drive! They even have a hot tub!!!!! Which is nice after a long day of adventures to relax! They treat us as family.Who wouldn’t wanna go somewhere only for a visit and...

My company sends me to Chicago perhaps four times a year to downtown Chicago. I have stayed at Spring Hill Suites a dozen times with all very good experiences. The rooms are clean with good artwork on the wall of Chicago. The breakfast is great each morning, right down to a waffle maker. The hotel lounge is nice, but there are too many great places right outside the door. I believe we book the rooms...

Great hotel. Zero and Jordan are awesome. They provided great customer service and information. The hotel was very clean and in a wonderful location. We will be booking at this location again and referring others.

Google shows as a 3 star hotel and that's what it is. Rooms were standard. The white conformer looked a little worn. Cheap rate for the location. The "L" is right by the door when you walk out. Short walk to Michigan ave. The hot tub was cooler than my bath water which was okay for me since I'm pregnant. I think anyone else would complain. The part that really got me was how dirty the hot tub was around...

I had a great stay at the Hilton Garden Inn Downtown. It's location was perfect for shopping as well as Transportation which was a short walk to the Metra. In terms of the room I found the bed to be extremely comfortable and desk space to be sufficient. A few more accoutrements would of course be nice but it is a lass a Garden Inn. The hotel staff were extremely helpful and provided an umbrella upon...

Right above the red line stop. Two Starbucks within 100 yards. The service is is excellent. Reggie, the bellhop is quite the character. The rooms are newly refurbished and quiet, which is is a little uncommon in downtown hotels. I recommend getting breakfast at the Weber Grill on the first floor.

I spent 6 nights in this hotel in November 2017. One of the main things that favored this hotel is the location; there is a metro station (Grand) at the corner, and it is just 3 blocks away from the Michigan Avenue. It is great. The room was very well equipped, with even a microwave and fridge. I am very satisfied. There's a market just across the street and in the other corner you have a PF Chang...

The view from the City view room is not that special. I was expecting more. However, the location is very convenient. The staff was very friendly. For cleanliness I’d give it a 3/5 needs a little bit more work. Their parking is $48 but there’s a self park in the same address for $25 for one day. They also put a hold in your card for $50 in case you request any service or drink. The pool was really...

The staff team were brilliant. Especially front of house. The best customer service we’ve had in years of international travel.

Hotel is in a great location and was easily accessible. It was a short walk from Union Station but there were plenty of cabs and Ubers/Lyfts in the area for when walking wouldn't work. The rooms were very nice and only need a little work done for upkeep. We enjoyed the on-site bar and the fitness facility a lot. Very good property.

From what I’ve seen of the hotel, it’s not bad once you get inside! As of this writing, a parking garage is being built and there is usually a lot of congestion when I arrive for my weekly Mary Kay success meeting however, the valets are very accommodating. The hotel appears (from the lobby) to be modern and up to date. The food is palatable and the service is very good.

Hotel is nice enough with comfortable beds and pillows. Location is good for lots of eating places. Lots of construction right now next to the building but not a lot of noise from it ( I was on the opposite side). Time to get from valet in the morning took 30 minutes but there is a nice app you can use to request your car.

Nice rooms with clean, comfortable beds. Friendly staff, nice modern design in rooms and lobby. Just make sure to read the fine print in reservations, we got a discounted rate though a hotel membership, and because the room was "discounted" we no longer got breakfast included.

For the price you could easily do better in a city with vast options. Rooms are dated, there are no power outlets on the desk or lamps. Water pressure in the shower was quite anemic. If this wasn't booked through work I would have checked out and found nicer options with no advanced booking for cheaper. Decent neighborhood with good dining options.

I was in this hotel for five days, and all of my time there was worth it. Eventually, it is the perfect place that I have ever had. They provided excellent staff that would guide you professionally and accurately. Honestly, my perfect spot was the pool, for it was surrounded with flowers that will make you feel relax and chill. Highly Recommended!

I received a call from the manager in charge after seeing this review and he kindly helped me with the issues I was experiencing. *previous review* I was charged two times, different amounts for absolutely no reason. When I called the front desk, no one could give me a reason as to why I was being charged. On the last day, there was something missing from our room. I called the front desk twice, each...

We stayed here for a long weekend visiting our son who lives nearby. Hotel was very clean and rooms were smallish but well equipped and the bathroom was nice as well. Awesome shower pressure! Too bad some of the hotel was still impacted by COVID restrictions. The breakfast was served through a little window and lines were longish. The gym was open but pool was not. The staff at reception were...

The room was so hot, I had to turn the air on but it made so much noise, it was hard to sleep. Because of all the recent crimes in Chicago, I didn't feel safe, leaving my car on the street as I am moving and had several items in my car. So, I had to park in the hotel garage which was $58 for one night! I thought that was outrageous!

Hotel staff were attentive and kind. The hotel was just over crowded. The pool is shared with a neighboring hotel which is connected through the lobby this is not exactly specific in the description so it was a little crazy in the pool... It's not that big though set up in an eye appeasing way. Breakfast was nice, plenty to choose from for your liking. Stations were kept clean. Comfortable seating...

Really enjoyed this hotel. Easily walkable to all the major tourist sites, great free breakfast(love the waffle makers), same day dry cleaner, clean room with a great view(showers are really enjoyable). All for a reasonable price! Highly recommend.

Amazing location, next to magnificent mile and chicago loop. Friendly staff, which helped as a lot with the receipts. We only stayed for one night, so we didn't actually use many services provided.

Hotel is great, but the staff has been amazing. Adrian, at check-in was so welcoming I had to give her a hug. She made us feel like we just arrived at the home of family we haven't seen in ages. Our room is great, and the view even better. The location is perfect for all of your needs. Definitely coming back here.

Stayed on a week night, nice and quiet. Beds and pillows were super comfortable. Desk clerk found a pub with entertainment for us that made it a great trip. Bistro offered breakfast but a rather unusual menu if you just want common breakfast food. Housekeeping knocked on our door at 8:30 am--we probably should have put the "do not disturb" sign on, but we were only staying one night so why would...

Very convenient location with excellent rates. Rooms are clean, and seems to have suite availability for upgrades. Easy access to public transportation, recommend not having a car unless you need it. Parking rates are pretty high. Good walking access to lots of great places to eat.

The room was well maintained and beautiful with good coffee and better service. The people at the front desk were friendly and accommodating and it seemed like the crowds were split fairly evenly between younger visitors and older professionals. The pool was great and it's in an awesome area for food or nightlife.

Everyone was very welcoming and truly accommodating. A more than two week stay and there was absolutely nothing more I could have asked for. Terrific location. Top notch staff. I highly recommend.

This place has great valet service, a rooftop Terrace which is nice, comfortable rooms, extremely convenient being right next to the Loyola train station and Loyola University, a decently staffed tiny bar, and very attentive staff throughout the hotel as well.

Luxurious apartment suite, new, clean. Spacious rooms with comfy king size beds and nice pillows.Very helpful staff.

It was a cute little place to stay, especially for a layover or just a weekend. Their coffee is pretty good (and free!) And they have a pretty okay breakfast spread.

Really friendly staff and clean rooms. Parking (valet) was $35 which is pretty standard for Chicago. They had our car waiting for us in the morning when it was time to leave. We stayed during NYE and the entire experience throughout was smooth and we didn't have any issues; comforting because they were pretty busy but handled everything seamlessly. The price was also pretty good considering how nice...

The staff here is wonderful! The rooms were also very modern, clean, and comfortable. But the staff is what gives this place the edge. They were all very friendly and helpful. We loved the Rogers Park neighborhood and will definitely go back and use this hotel as home base.

I requested a city view and that's exactly what i got, i will never get tired of that view. The hotel is very central to everything, restaurants, shops and the train station. All the staff are extremely friendly and helpful, especially Kenneth at reception, he was a pleasure to deal with, so polite and professional, he's the sort of person you want greeting you on arrival. The Beatrix restaurant...

Rooms are nice, decorated new and contemporary. They allow pets which I didn't know. The front desk staff was awesome. Waited very long for a table at Beatrix restaurant downstairs but the food made it worth the wait. One drink had a piece of napkin or something in it and they took it off the bill and gave a couple pastries to make things right. Prices were not bad at all and the location is phenomenal...

I have absolutely no complaints. Stayed here with two girlfriends for a birthday night out and the extremely sweet front desk clerk offered to upgrade our room to a higher floor with a better view of the city, as I am a Starwood Rewards member. The room was cleanly with an AWESOME bathroom. Very wide mirror and a toilet/shower separated with a sliding door with an additional full-length mirror. Would...

Great hotel. Rooms are small, but that's a known commodity with these boutique style hotels. The amenities are really nice and the room was really clean. This hotel is walking distance to the River North area which is nice when staying in the city.

We stayed the weekend here and everything was wonderful. The customer service was amazing. Jose was a huge help, very professional and outstanding job performance. We will definitely be back to revisit the Aloft. Thank you again for the great weekend.

Very nice rooms, service and view. They actually upgraded our group once we arrived. This was during st. Patrick's Day and they were very helpful with directions and things to do during that weekend. Great experience and would stay there again!

the location is amazing, perfect for exploring the city and the smaller neighbourhoods. my room was a great size and had all the amenities that I needed. the staff were AMAZING, every single one made me feel welcome and were always happy to help or chat

This Hyatt House truly stands above the rest. The service we received from David B. at the front desk was exceptional. He truly did everything he could to accommodate my family-including our 4 month old baby. The room was spacious, clean, and had excellent views. It is also in a prime location to easily walk down Randolph or explore Fulton Market and the West Loop. We are very loyal to the Hyatt brand...

Nice hotel. Had comfortable king room, and they provided an early check in on request to accommodate early airport arrival and afternoon meeting. Cooked hot breakfast was nice. Bar was hopping but would not recommend the Caesar salad on the small food menu. Chicken was dry, leathery and tepid, and dressing was a pouch on the side. Would still stay here again.

Your staff was so helpful, kind, and understanding to people who were from out of the country. Your beds were very comfortable and my room very clean.

Clean rooms, friendly bartender and staff, great breakfast and great neighborhood. It is within walking distance to restaurants and offers on site parking for $50/night. There is also a parking garage right around the corner for $35/night. Rooms are spacious and include a fridge, stove top, dishwasher, microwave, coffee pot and all dishes and utensils needed to make a nice meal. Couch in living room...

Location is nice and quiet...a very nice neighborhood without all of the downtown traffic. there has been lots of street parking available (within 1 block of hotel) which is perfect to avoid the outrageous parking fees of the hotel parking garage. Room was clean and well prepared has great views of the city from the 14th floor. hotel is very quiet, barely have seen other guests unless in the main lobby...

Once an independent, small hotel, now operated by Holiday Inn Express, this is a fantastic find. Just 2 blocks from the heart of Michigan Ave., this affordable hotel is neat and clean, though the rooms are tiny. But how much time are you spending in the room? A basic breakfast and newspaper come with great customer service. Stay here!

This is a great location in the heart of Chicago and the Magnificent Mile. The beautiful hotel is located in Chicago close to all the great places to see and visit. The entry was warm and welcoming and the staff were quick to check me after acknowledging my Spire level and MY FAVORITE courtesy, informing they had upgraded my room prior to my arrival. The room was spacious and very beautifully decorated...

The staff was fantastic! Very friendly and accommodating. The room was small but who needs anything more when you’re so close to everything. And while small the room was immaculate. I will definitely stay here again!!!

Clean hotel, friendly staff. I used a travel site to book the room and it was listed on the website we would have a mini fridge. There was no mini fridge in our room which is hard when we had so many awesome left overs from the restaurants we went too. The hotel is in the prefect spot and within walking distance of Michigan avenue. Besides the refrigerator and the bathroom having no ventilation, our...

This hotel is clean enough, and is in an amazing location. It's hard to find a decent hotel in this area for the price. It's also nice that they renovated an older hotel, instead of tearing it down and building a new location. The breakfast is also good. Holiday Inn Express never disappoints when it comes to breakfast. The wifi was also good, which can be very hard in older buildings. The bathroom...

We stayed for two nights then moved to another hotel nearby. Staff was great and everyone was friendly, but our room was the smallest hotel room I have ever seen. Two double beds and no room for anything else. Small nightstand was in the closet and served as only dresser. Bathroom was adequate but also very small. There were three of us in the room and we were on top of each other all the time. I honestly...

The overnight staff was not helpful and dismissed my concerns when the gas detection alarm in our room woke me up at 0330. I was very concerned for my family's safety and ended up leaving the room door open to increase ventilation after she did nothing to help. Nobody came to our room to check things out, even after I was told security would be up to check things out. I never got a call back when...

We had a pleasant stay. Property was quite lovely, comfortable and clean. The front desk clerks were all very accommodating and helpful. We arrived earlier than scheduled and our room was ready right away. Perfect location in downtown within a short walk to everything.

This hotel is in a fantastic location for anything you want to do just north of the loop. There is great shopping, restaurants and things to do within .5 miles. We walked to the Art Institute in 30 minutes, enjoying a stroll through the city - you cannot beat this location. The room was clean and spacious, and when we checked in we were given a city view room after our digital check in didn't function...

It was a decent hotel. You're definitely paying for the location. As our room was just "OK" and for the price I felt it was a little high. Location wise though. It's hard to find a better spot if you want the ability to walk to many of the restaurants and things to do. You can do better, but not by much. Recommend.

We had great experiences staying here for several nights. The staff is friendly, helpful and efficient. The hotel has its own parking lot and is dog friendly. It’s very convenient to walk to Michigan Ave and other popular places. I like the design of its lobby. A great place to have fun with friends.

I came here for the first time a couple months ago and loved it. While the hotel itself is unique and fun, what really stood out to me was the service, especially from Andrés. He greeted me with a big smile and enthusiasm and was extremely helpful, knowledgeable and attentive throughout my stay. May sound dramatic but it’s the reason I’ve returned to the hotel again - I feel like you don’t get that...

Very eclectic and fun hotel. Rooms are a little small, but worked great for me being a solo traveler. Close to the red line. The staff were all very pleasant, and nice. Has a Zombie Taco on the premises that also has a small convenience store in it, though it would be nice if they had Vegan taco options. The room has a very quirky phone that also tells you bedtime stories. 😀Best of all they have a...

My boyfriend and I loved our time at Moxy!! The check-in desk is at the bar (which I thought was so fun) and they give us a complimentary drink for checking in as well! We brought friends and family to the lobby to pregame since they had a DJ there on Friday and Saturday, and everyone thought it was so much fun. The bar itself is great and there are games scattered all over the lobby, which gave us...

Awesome stay. We stayed 3 nights in the room. Super clean and perfect amount of space for a couple exploring the city. Perfect location; close to parking garages and walking distance to Michigan Ave, Millennium Park, riverwalk, and the red line stations. Zombie taco was amazing and a great pizza place across the street at Pizzeria Ora. Cool funky vibe throughout and fun, friendly staff to boot. Would...

Visited Chicago during the Auto Show @ McCormick Place. We travelled during the off season, so the rates were reasonably priced $$120 night. The room we had was very clean, modern and spacious, we were upgraded to a suite. A Continental breakfast was served every morning with a large variety of items consisting of fruit, cereals, eggs, breakfast meats & beverages. They also have a bar in the lobby...

Great location. Its in the heart of the downtown. But house keeping service is pretty slow. And breakfast is very monotonous. We had stayed 4 days, all days exactly same spread. But rooms were spacious and facility was good as promised. But microwave can be provided in room, we had a suite for 4 adults n 2 kids.. and its difficult to go ground floor to use microwave. At least in each floor one should...

Very nice and cozy. View not too glamorous because it's surrounded by buildings. Great spot in city. Many great spot are a walking distance away.

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... Room was very nice. Location was perfect for us, only minutes away to our destination downtown. We were always greeted when walking in. Location of the front desk is not ideal. The lobby was freezing due to the front sliding doors being so close to the front desk and always...

Room was very nice. Location was perfect for us, only minutes away to our destination downtown. We were always greeted when walking in. Location of the front desk is not ideal. The lobby was freezing due to the front sliding doors being so close to the front desk and always opening.

Very conveniently located near washington/wells L platform. Lots of options for eating and entertainment are accessible. Beds are extremely comfortable and rooms are very spacious. Breakfast was high quality as well. Small bar on site with limited food and drink options, but reasonable prices.

Location was very good and no disturbance from Fire House

This was a fantastic hotel. Our room was very nice, clean and roomy. We had a suite. Breakfast at the hotel was great. Lots of choices and very convenient. Hotel was close to lots of great places to eat!

This is a great hotel. Nice breakfast, roomy rooms, great location. Only minus is the pull out couch in king suite. Planned on having the king bedroom for ourselves (me and hubby) but pull out couch is unusable....so bad. So, that makes 4 of us on the king bed:( word of advice, if this is your plan with your family, the suite is great but you really can't use the couch as a second bed.

Very nice for a city hotel. I tend to find hotels in big cities as less personable and losing that extra touch of hospitality due to the high traffic. The staff was very friendly and the room was spacious and clean. Easy to get to and in a great part of the city. Breakfast was mediocre but better than most free hotel breakfasts. Would recommend.

Clean rooms, all staff was very friendly except for two women in the breakfast area. Very rude, not accommodating to guests, out of everything even hot cocoa and creamer, when asked about it she was mumbled under her breath and restocked with 2 packets, then the next customer asked and she did the same thing with no smile but a very noticeable roll of the eyes. Otherwise stay was great!

The staff is friendly at the front desk, kitchen, and in cleaning services. The breakfast has a nice waffle bar and a lot of fruit. The eggs and meat could be a bit better but the potatoes are quite delicious. The room was clean upon entry and the bathroom was well stocked

Clean and friendly staff. Breakfast was good. Very nice stay.

The Hilton at Chicago Oak Lawn provided a lovely place to stay during our trip to Chicago for a wedding. The room was well kept and clean, the staff was nice and the air-conditioning provided much needed solice from the heat and humidity. The pool was also very nice. I did not like that the rooms didn't have a fridge provided, but one could be paid extra for, and the king mattress was a little too...

Rooms were clean and spacious. Huge HDTV. Restaurants were walking distance or a small drive away. Free access to internet, gym, and pool. Nice bar with great service. I would definitely stay at the hotel again.

I enjoyed myself. Nobody bothered us. They didn't steal anything from the room. The bed was awesome, slept like a baby. The mattress actually looked brand new and the sheets were nice. Everything was updated in our room. I enjoyed the pool too. I think the only problem is that there is no refrigerator or microwave in the room and they do not offer a complimentary breakfast. Otherwise I really enjoyed...

This hotel I can't say enough about. From the time I was picked up at the airport in their shuttle to the time I checked out, the service, atmosphere and food at the Hilton was AMAZING! The rooms were immaculate, the food at Whitney's was awesome and the staff was phenomenal! Cant wait to go back! Will definitely stay at this hotel again!

Comfy beds. Polite staff. Rooms could use a fridge. Hotel could use a hot tub. Free Continental breakfast would be nice for the price. All I all it was a pleasant stay.

Staff is lovely, cafe is great for quick breakfast, very close to everything we wanted to see. The hotel seems safe and pretty well maintained for the most part, its clean. The beds are really hard but I love the pillows. There is not much sound proofing from the outside, I travel with a white noise machine and was glad. That stopped us from hearing the traffic. The bathtubs are huge, the prices are...

Great deal! Super close to downtown. I love that there was free parking. I lived in Chicago for 10 years on a work assignment and had a chance to see how the area has evolved for the better. I came back in town for a funeral and to check on one of my rental properties and this place popped up on Orbitz website. I never noticed it before but I'm glad I found it. This will be my go-to place when coming...

This Hotel Is Wonderful!! The Staff Was Friendly The Rooms Were Very Comfortable And Clean. The Bathroom Was Nice Too. Also Loved The Free Parking. Definitely Would Recommend This Hotel To My Friends. Peace And Quiet With Everything From Restaurants And Downtown Within A 10 min Radius. Will Stay Here Again.

If staying on a weekend, get to the hotel before the parking lot fills up or your free parking is around the block or in the street. Bring beverages because the machines on every floor tend to be sold out quickly. The staff is very nice, both desk and maintenance. Breakfast in the coffee shop was wonderful...Very Friendly and nicely priced.. and your room has one of the nicest showers around.

Staying for a Chicago vacation and the hotel is delightful. Free parking and wifi, close access to the highway for quick access to your desired destinations, quiet atmosphere (distant rumble of trains and cars but nothing that was bothersome), and a cafe where breakfast can be made fresh for you. Would definitely stay again.

Very nice room. Staff very patient with us. One of our students lost a piece of jewelry and they recovered it for us. Very easy parking. Walking distance to good food, red line, and Wintrust Arena.

Nice hotel. Spacious rooms are very clean. Bathrooms are cramped. Staff is very accomodating. Free breakfast is very good

This is a renovated older property that is very nicely kept, and has modern, feature-rich rooms. There is only one staff member working to check people in, so it can take a while to get set up. The staff are very courteous, and eager to help.

Good clean rooms. Comfy beds. Horrible elevators. Small and impossible to get in one when it's checkout time

Hotel is perfectly situated in the city for easy access. They have one of the best breakfasts I’ve ever had in a hotel and it was already included with the room. The staff here are very pleasant and helpful. Would definitely come back again

We just finished up a 5-night stay here and wanted to sing its praises! Single mom traveling with a teenage daughter, and the smallest room w/king bed with pull out couch was plenty of space for us. We LOVED breakfast every day. Most days, I loaded up to-go containers so she could be her vampire self and sleep in. I'd eat and let her warm up her breakfast when she crawled out of bed. The kitchen was...

Lovely place for people and dogs. There is a dog run around side. There is consistent large breakfast selection. The accommodations are very comfortable like home.

Spacious, lots of TV and cable channels including Australian Open (ESPN), good location

the location is great, close to a handful of bars. Candace at the front desk is incredible. As someone who has worked for a "competitor" of Hilton, she exemplifies everything customer service. Candace is warm, inviting, personable, kind, and honest; everything you want in customer service personnel. Cheers to Candace and for Hilton for hiring such an incredible member of their team.

Probably the best receptionists team in all Hilton USA and that is saying something because they were super busy all the time due to the convention centre that neighbours the hotel. Also the room was cleaned daily even without request. Included breakfast was decent and staff in the buffet very nice and polite. Very pleasant stay.

Edited to give 3 stars, but the story stands. And if it weren't for the guest services manager, Ashley, I'd planned on canceling my reservation and moving to a different hotel, keeping this as 1 star. I've been in the lobby for 75 minutes now because "they gave my room away" ... I've been traveling for 11 hours. 3 airports, 2 planes, 3 trains and a half mile walk to be waiting for a room to be ready...