Hotels in Chicago

Excellent experience at prime location! Will visit again in chicago

Hotel is in perfect location along the river. Lake view room also has river view. Buffet breakfast is top notch and the food at the Big Bar is pretty good. Wings and nachos were a hit.

Very convenient. Friendly staff & helpful. Received a in house call asking my wellbeing. 👍

I have a intention to vist this hotel again when I visit Chicago next time

The room was much nicer than expected. Great view of the canal for the st Patrick Day events. The hotel.location was perfect. Walking distance to lost of shops and food. The list of restaurants in the room was a great help in deciding what to eat. Staff was friendly.

Everything is nearly great. Laura solved the small problem as soon as possible after receiving the feedback.

Room has good space, bathroom is small. Bed is comfortable. The TV is not aligned with the bed, making it a little difficult for you to watch TV. I liked the pillows, they are all made of feathers, extremely comfortable. Internet is very good. Rooms need to be upgraded. Room cleaning is good, not excellent, but for housekeeping to deliver a room in 30 minutes, as a rule, it's great. I think it's worth...

The location of the Hotel is perfect from all the other attractions around the downtown. It is indeed a nice historic building showing nice structure and entrance lobby is actually impressive with nice bar, restaurants and cafe. If you want a newer and modern looking room it will not fit your choice as all rooms are very congested and older looking. If you are into vintage and historical stuff it's...

Stunning historic, well located space near the Chicago Art Institute. Lots of hard working hotel staff who create an enjoyable experience, however, they can only do so much within the constraints they are given. Their grab and go has B to C+ food; furniture is fraying and hasn't been repaired in some areas. All food service is cut off at 9pm. In room snacks are $9 for Smart Water; $12 for nuts and...

I had a great experience. The location is perfect: so close to millennium park and the metro. It was very easy to walk to travel to restaurants, museums, and attractions. The front desk lady, Melissa was so pleasant on our arrival, answered all of our questions, and was so courteous and professional. Her warm greeting was a great start to our vacation. The room was clean and comfortable, the house...

I loved the hotel. Easy to find great location. The hotel is a classic, so many areas are very elegant and grand. Some areas show their age, but none are the crucial ones. Rooms can be on the smaller side, but I did not mind. I had a king-size room, and it felt tight, but it was good value. Parking can seem expensive at $75 a day, but I did one of the cheaper per day options, and since it didn't have...

great interior, castle atmosphere!!! wonderful pool

They didn't offered nor had a water bottles . We travelled 1000miles , thought to stood there for a night, came around 1am in the night, couldn't make to gas station coz I was dizzy. As soon as I entered my room I found no water bottles. Atleast offer water it's just a 50c/bottle. Note: If I tell your boss water or Aircondition , what he prefers.. It's just a water bottle but each drop counts..

My best review is that I’m looking forward to staying here again.

Everything was great except the beds. The service was top notch and the entire hotel was spotless.

It's in downtown good location for stay everything near from the location

The loudest hotel I've stayed at in Chicago. It's like living inside Times Square + a hospital. Horns, sirens, people yelling, trucks backing up. The place is huge so kind of a maze. Our room smelled a bit like the pool because we were right below it. We couldn't seem to get the air to switch from AC to heat when Chicago temps dropped from 70's to 40's so we just turned the whole thing off and shivered...

Great and quiet hotel, convenient location.

Stayed at this hotel for this year's AACR meeting The sound insulation effect is not very good But after reporting to the front desk, they changed the room. Thank you to all the hotel staff Thanks for your hard work

I booked this hotel out of convenience of location to the C2E2 expo. I paid A L O T. PROS:The front desk were hepful & friendly. Check out was Noon, which is later than most. I did like the full size bottles of shampoo, conditioner, body wash, & lotion. The room was clean but... CONS: the sheets & bedspread were so thin. It felt & sounded like we were sleeping on newspapers. I could hear every other...

Very nice hotel with good view and convenient location.

Decent gym… but the hotel room was dirty. The people before me must have been hairy people because it was everywhere. The halls also needed shampooing. As for the mattress… no bugs just dirty and hairy. Also no mattress covers. Decent lobby area and good for large gatherings. The food was decent. I loved their banana pudding!

We stayed here almost a week and each day has been an amazing experience. I typically don't right reviews at hotels but I was so impressed with how well this location takes care of you even while there is several large events taking place. When we contacted the front desk at least three times they provided detailed information that was so useful and seemed to genuinely care about our experience. This...

Great views from our room. We had two adults in our room and one of the queens was more like a small double bed. It wasn’t an issue but if it were my family we would not have fit. Pillows are like clouds. My favorite part. Hotel is very clean. Easy access to the conference center or downtown. There are two restaurants and a market which has a wide selection of beverages and take and go food. The...

It's my first time staying in Sheraton Riverwalk Chicago and the experience was awesome! View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰

There's no fridge in the room which is quite annoying. You can't bring back leftovers from a fun night out. My AC started squeaking heavy in the night too so I had to adjust the panel. Other than that my stay has been good and the view of the river and lake is quite nice.

Very nice hotel. Great location. The staff is top notch! Feels safe, well updated and clean. Great place to stay while in Chicago, close to everything. Easy walking distance to all attractions. Nearby dining is delicious! The rooms are large, plenty of towels, mini fridge. Our room had a view. Room service daily was excellent.

One of the best hotels on the Riverwalk district. It is right along the river and very convenient. When I checked in, I got upgraded to a high floor because of my titanium status. When I checked in, the staff were helpful and friendly and there was no wait. The room was large, the beds were comfortable and the view of the River from the hotel room window was great. Overall this is a very good hotel...

Great location for wanting to be in the Loop. Traveled here with three women and three children ranging 8-1 years old. The rooms were fine, clean, and typical. Location was as wonderful and service was great. View from our room was wonderful - we loved seeing the river from up high in our room. The kids also loved the pool - while it wasn’t huge, it was exactly what they needed! The two cons I would...

walkable distance to many of the tourist spots, helpful staff, but terrible traffic outside the hotel

The Ed and rest was exceptional. Really loved the size of the room and the easy access to he local areas. Was ideal for a conference at McCormick Place.

Expensive compared to the other convention hotels at the McCormick place. But worth the price. The lake side room has amazing Sunrise view. The M lounge is good with std hot breakfast , coffee and snacks. Very well lit and has a very modern touch to it. The funny thing was thw shower ..the most complicated one and you literally had to read the instructions to figure out. But otherwise a good property...

Had a hard time getting to the parking area as there was an event so they closed it off but once we circled back around it was open. The staff was so helpful on the phone and in person. The little Cafe like area is perfect for a quick snack. The room was super nice and had an amazing view

Location to McCormick place perfect. The hotel amenities, fit and finish are beautiful and well-appointed. The m club is gorgeous with a well-stocked snack, coffee, and refreshments center that is expensive. The breakfast is very good. I highly recommend this hotel and if you can get the m club upgrade

I attended a business gala event, but did not stay at the hotel as a guest. However, the hotel lobby and banquet room was absolutely gorgeous so I'm sure the rooms are spectacular. Everyone I encounter that worked there was extremely professional. They also have valet parking, which was a huge plus and the deciding factor if I was going to attend. You must keep in mind although this area has changed...

Conveniently located, shops and restaurants are a short walk. I love hotel rooms like this-clean, fresh smell, comfortable beds and pillows, cool airconditioning. It’s nice to come back and have a restful evening when the day is done. Even though there was a convention when we were there, our room was quite and we did not hear noise from other rooms. Check in and check out is quick, the people are...

5 star hotel to us! The hotel was perfect. Hannah and Pauline at the front desk were friendly and helpful. Our room was very clean. The lobby/lounge area was eco, good food and a nice vibe. Hotel is located in the heart of uptown and within walking distance to many restaurants and attractions.

This is one of the "redesigned Marriott's" and features modern, luxury-like room decor. We were on the 17th floor and still had decent views (guestrooms are on 11 and up.) There's a full-service Starbucks in the lobby, although it's quite pricey and there's more locations nearby that are less expensive. There used to be a pool, but there isn't one anymore, as the space was given up to a second fitness...

Great hotel, excellent location. I just stayed six nights at the Chicago Downtown Marriott (on the Mag Mile), and I was very impressed. My room was very clean and in good condition. The hotel itself was clean and up to date in terms of amenities. But my absolute favorite feature is the Fitness Center - FANTASTIC !!! I should also note that the hotel staff was very friendly and helpful. I will...

Great location. Awesome customer service! I requested an early check in for 11:30 am. We arrived earlier than expected and Gloria got us checked into a room at 9:20am. Rooms are very nice and up to date.

Nicely located in the heart of the city. The hotel looked modern with rooms that seemed recently renovated. Great concierge lounge for rewards members. My only complaint is the lack of air conditioning in the winter months as the rooms were very warm and would never cool down too my comfort level for sleeping.

Perfect place, but the service is terrible. All staff don't smile. I kept asking for some slippers, they said run out of it. I didn't get it till I left five days later. I asked for room service every day, but actually they made it every other day. I could not understand it.

I stayed here for a week and had a blast. This hotel was in the perfect location to get around the city easy. I had easy access to bikes right outside the hotel to ride around Chicago. The 25 dollar credit they give you daily really helps when you get back after long day of taking the city in. I ordered room service a few times and the burger was and chicken club were both really good. This is also...

We've stayed at the Westin many times. Rooms are always quiet and clean. Their breakfast us outstanding! I do REALLY miss the hotel providing Garrett popcorn during your stay. It was a great addition. Now, they've included admission to venues we won't likely attend. Bring back the Garrett popcorn!

Location is great on Michigan Ave. right across from the Hancock building. While the corner spacious room was, indeed, spacious, the "corner" aspect left a bit to be desired. The one (short) wall looked out across Michigan Ave. at Bloomingdales, but, being on the fourth floor, the longer wall of windows looked out on the roof of the building next door and all the glory of its rooftop units and duct...

I'd like to thank Ryan, Mike and Isaiah of the Cafe. They were an amazing trio. Fast service, super friendly, always charming and always professional. We witnessed a few colorful characters giving them a hard time during our stay. They handled everything with patience and grace. They also remembered our drinks. My mom only drinks decaf coffee and I love black tea. They made sure we were taken care...

Great location, clean and wonderful front desk service. Will book again.

Easy check-in, great location, and the room was better than expected. We also used the gym and enjoyed the sauna. Would stay here again and recommend to friends and family. Thanks!

Hygiene: Very clean, cleaned in time

The location is very convenient. There is a shopping mall opposite. Blue Bottle Coffee is also very close. It is very convenient to walk to various check-in spots in Soybean. Recommended for those who pursue a convenient location. The service facilities are also good. It is quite satisfactory. You can also order takeout and leave it at the front desk.

Beautiful hotel and excellent location

Good Location , very Convenience , Having a lot of shops and nearby Chicago River

In general, the room is too old.

Great service, great smell, very clean, nice view, very relaxing. The only downside is that they do not provide you with a toothbrush or a toothpaste.

I love Swissotel — it’s a great place with a comfortable stay. However, please note that a city tax of around USD 29 per night (including tax) is required. They also provide a daily USD 15 credit for the Amuse Bar.

For the room rate I paid for I would have expected  free bottled water in the room. I asked for additional sugar and cream for our room and I never received it. Also when you call the concierge there are times you have to wait long for somebody to answer the phone. Our overall stay was ok only.

The hotel was clean and the response at the lobby was very good. The view was also nice. The accommodation during my trip to Chicago was perfect and I was very satisfied.

Lovely stay it was . Awesome hospitality. Had a great stay. Clean room, lovely location, spectacular view from room.

Hotel was renovated. Clean and tidy. Excellent location, near the river and the millennium park. Fantastic view from high floors

Great spot. It was pleasant even with some exterior construction happening during the day. Nice staff. Large lounge and sitting area. Gym was excellent. Room had some dust and terrible view, but those were just unlucky things. Very happy overall.

Excellency in room maintenance and services. The most clean room and comfort beds in downtown. Hard to find a speck even in any corner of the room. Liked the all marble decor bathroom and super friendly front desk. Gotta try cheese plate for room service. 7-yrs old cheddar, brie, and goat cheese will amaze you. Although, brace yourself for daily convenience fees, front desk fee, and room service fees...

Suites are great, but the rest of the hotel rooms are median. Cleanliness and the location is optimal, but the service can be 50/50. I have been greeted and experienced excellent from housekeeping staffs, but the valet staff at the counter especially was shadowing. Overall I would try other hotel near to compare.

The hotel is great. Very classic JW hotel - old school but very well kept. Doesn’t get 5 starts because I personally like something more modern. The views are not very spectacular as you are surrounded by other tall buildings

The staff were very good. They noticed that I was limping the took the time to ask if I need any help. Then they brought up a wheelchair and move me to my room. Few minutes later a manger called me and is if I need any help. I asked for an ice pack. He came up to my room and he wrapped my foot with the ace pack. I'm so appreciative of the staff. I would definitely stay here and I highly recommend to...

The valet was awesome The staff was courtesy The room was nice I loved the huge bathtub

Be careful, there is a hidden charge "A $25 daily urban experience fee will be charged to each room" at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have...

Clean, sanitary and convenient

The hotel is in a good location, next to Millennium Park, and the rooms facing the park have a wide view. There is a supermarket and a restaurant downstairs, which is quite convenient. The room is average, large in size, but the facilities are relatively old. However, the hotel has no swimming pool, only a gym, and no breakfast restaurant. These two points are deducted, which also surprised me a little...

The location of the hotel is great, opposite Millennium Park, within walking distance to Michigan Avenue, and not far from the subway station. Because I have a membership card, I would like to thank the handsome guy at the front desk for upgrading me to a room with a view.

Opposite Millennium Park, in the city center, the room is facing the lake, large and comfortable

It was a short walk to Millennium Park and Riverwalk. The room was clean and comfortable. The view from the window was also nice.

Very comfortable bed, immaculate room, spacious restroom, Nestcafe coffee maker, and fancy soaps and shampoos. Hotel was spotless.

I had the absolute joy of getting married at The Drake Hotel on May 3, 2025, and I truly cannot say enough wonderful things about our experience. From the moment we started planning in January 2024, Ali and Ariella were incredible — thoughtful, organized, responsive, and genuinely kind. Now that our wedding has come and gone, I honestly miss talking with them! We kicked off our wedding weekend with...

First trip to Chicago and so thankful we stayed at The Drake. What a gorgeous hotel in the most perfect location. Immediately upon walking in the most amazing floral smell from the beautiful flowers that adorn the lobby, greet you. Valet staff, lobby staff, desk staff and everyone else was so very pleasant. Room was wonderful and appreciated the two bathrooms we chose for our stay. We felt the history...

This review is strictly for the hotel, not the Afternoon Tea- which was lovely for the ambiance albeit a little overpriced. Anyone who believes the rooms are "dated" is NOT "getting it". This is THE DRAKE, a hotel of a bygone era of classic and impeccable tastes. Wallpaper, lion drawer pulls and a TUB you can actually SOAK IN?!?! Yes, please!!! I will admit a fridge and a microwave would be nice...

We thoroughly enjoyed our stay at The Drake. Check-in was welcoming and efficient, and the front desk was always easy to reach via the Hilton app. As Hilton Honors Gold members, we were pleasantly surprised with complimentary room upgrades, which made us feel genuinely appreciated. One room had a limited view and not much natural light, but the corner room we also had was beautifully lit and very inviting...

Wonderful hotel, but dated. Lobby is breathtakingly beautiful. Service friendly and eager to help. Rooms comfortable, quiet, and spacious but in need of an update. Scratched walls and furniture. Worn bathroom, shower and tub needs replacement. Though this hotel is “historic,” could definitely still use some more modern touches (and touch ups). Overall though, I had a pleasant stay and would return

Clean spacious room, with good location , old style design but charming

Rooms look very dated and are relatively smaller. The TV system will remind you of early 2000's. There is no coffee maker in the room. Lobby is the best part of the hotel look and feel. Room hallways are very dark.

Great location to stay near Navy Pier but it is needing some updating. Rooms are in a little rough shape but bed was very comfortable. Also I always like having coffee in my room in the morning. You have to go down to the lobby to get your cup of joe to enjoy. We also had elevator noise in the room we were in. It was quite loud. All in all, just a building that needs a little love and $ to charge ...

We had a wonderful stay. Beautiful view to the lake. The room was clean, and it was specially decorated for our wedding night. Our breakfast was included. We were a little hesitant about the food since the restaurante does not have such great reviews. However we were both very happy with the breakfast. The swimming pool was nice.

Just meh. Will not stay here again, unfortunately the Marriott courtyard was sold out during my stay so I had to choose this one. This hotel is having an identity crisis as it’s marked as a luxury hotel but the rooms are rough. First off, I did not receive an upgraded room for my birthday nor anything special and as a Marriott high level member this was a bit disappointing. First time this has happened...

Spent a weekend in Chicago from LA and The Wade was an amazing hotel experience. The room was a great size with great city views, was very clean and the hospitality was amazing. Really enjoyed the large L shape couch that lined up against the edge corner of our room, made the stay very comfortable. This hotel had a very artsy vibe with numerous paintings all over. The lobby bar and restaurant were...

perfect location near everything in downtown. room heater was great

Clean room, conveniently located to merchandise Mart, nice pool and workout room. Paid extra to have great view of Chicago but view isnt awesome from my room. I assume floors 20 through 23 rooms 12 through 26 has the better view because they are looking east (?) While rooms 28+ is looking south onto railroad tracks and lesser buildings. Example 2123 must be better than 2128. Although I usually like...

Nice hotel easy to get to. Entrance was a bit confusing and would of been nice to be told were our room was at. But the room was very nice and clean and the bathroom was perfect.price was good too. I think the best part was the concierge she was so helpful and gave us tips and coupons to places i wish i knew her name. The only downfall is no hot tub in pool area. After a long day walking would of been...

Hotel had a old 60's vintage vibe throughout the hallways. Staff was very friendly. Price was reasonable for the winter season and parking was cheaper than other places. $41 overnight. Rooms were slightly smaller than others and there was no second sink outside the bathroom. Beds were extremely comfortable and soft. Decent hotel for the price

I've stayed here a few times now. It's very convenient if you're working in the Merchandise Mart, since it's connected. This hotel looks great and is similar to any other Holiday Inn that I've stayed at. I was able to get a good deal on my room this trip, but it often costs a bit more.

Customer service here deserves 10 stars, not just the 5 allowed. We used the concierge to get all kinds of discounts for shows & activities...again, excellent. Room & bathroom were well maintained. Food portions in the onsite restaurants are very large & good. The hotel location is convenient to do many things. The pool is warm even in 2 degree weather & plenty of towels were there waiting. We...

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... Perfect location to all the tourist things to do and see in Chicago. It sits on the top of another building which is kind of cool. Views are great from at least our room. The price was also great and we did use the concierge who recommended an outstanding architecture...

Parking prices are too high for a less than a 24hr stay and got charged for 2 days.

Absolutely wonderful experience! I truly enjoyed the service provided — the staff were friendly and professional. The property was clean, perfectly located, and offered a peaceful atmosphere.”

It was a nice area to be at unti the big fight right down the street all the police all the kids just coming around it was a lot going on but great places to visit around the area

The hotel is in a convenient location and the price is relatively affordable. Upon check-in, they offered cookies, which was a nice and thoughtful touch. However, the room facilities were quite outdated, and the air conditioning was very noisy, making it difficult to sleep at night. Additionally, the bathroom floor lacks an extra drain, so when showering, water tends to spill out of the bathtub, and...

The hotel accommodation is acceptable, typical of Hilton in the USA. We have no major issues it serves its purpose for us.

Very clean. I had breakfast included but got charged extra. I had to point it out to the reception staff, and they fixed it.

Rooms were indeed somewhat small, but it was all that I needed after a busy day in Chicago. Everything here was great. I enjoyed my stay here and am anticipating returning in the future. Perfect!

We just did all the things and the Allegro was in the perfect spot. We arrived at Ogilvie and walked to the hotel. Then over 3 days we jumped on the L to McCormick Place, walked to the new Harry Potter store on Michigan, walked to the Art Institute to spend an afternoon and saw a play right next door at the Cadillac Theater. Sure the hotel could use some sprucing up but everything was clean, our...

The bag man was super helpful the minute we pulled up to the front door.

Everything from beginning to end was amazing! PHENOMENAL experience and staff. Will definitely be coming back. Thank You Allegro staff 😁

The toilet in my room had warter leak a little. Cleaning staff should have noticed this matter.

Let me preface this by saying I'm an engineer that values function over form. This hotel is in the theatre district so a collision isn't unexpected. First the pros: the in-house catered food for my conference was high quality; the melon slices actually had flavor! The staff is professional and friendly. The shower was great. The cons: the room decor is weird; you can't reach hotel staff from your in...

Everything is great except my phone in my room didn't work when I arrived and I had to call room service on my cell phone which means I had to call the hotel and get the customer service extension and ask to be connected to in room dining. The first time I got voice mail. I called back 30 minutes later and got hung up on. And called back and got another voicemail. Finally another 20 minutes later in...

London House is undoubtedly one of the best hotels I have experienced. This was my first visit to Chicago, and as a frequent traveler, I was thoroughly impressed by the exceptional service provided by the staff, who went above and beyond to ensure a seamless stay. Alexis at the front desk delivered outstanding customer service, offering detailed information about the hotel. My room featured an incredible...

This hotel truly is a gem. I stayed here during marathon weekend and the hotel never seemed packed. Room service was exquisite and always right on time. The room was great with a view facing the river. The lobby bar and rooftop bar were cool, but the rooftop bar at Trump Tower across the river had equally satisfying views with way more room. 10/10 hotel and if I am back for the marathon, then...

We came to LondonHouse for our anniversary and it was one of the best experiences we have ever had. We upgrade the room to a premium room and it was worth every penny. The bed was so comfortable I took 2 naps in a day on it. Service was excellent and the location was so convenient. Close to the river tours and the shopping areas as well as great food options. 100% recommend.

This is my favorite hotel in Chicago so far!! We stayed here for our anniversary. The concierge team were excellent in helping me arranged surprise. They were kindly enough to upgrade us into a river view suite with my Hilton Honor status. Strongly recommend to people who want to spend more on accommodation with great views, services, location, and cleanliness. Will definitely come back soon.

One of the best hotels I've had the pleasure of staying at. The staff is super friendly and kind, they upgraded my room to a room with a view of the river. The food is amazing, I was served breakfast in bed. I ordered the blueberry pancakes and they were cooked to perfection. The rooms at Londonhouse Chicago are pristine and well kept. I would recommend this hotel to anyone who is visiting Chicago...

I stayed at this hotel 13 years ago with no issues. I was a little Leary after reading the reviews. I spent 4 days in chi town and absolutely loved this hotel! It was clean, comfortable, safe and everyone was very friendly and helpful! My deposit was in my account before I boarded my plane! There is no restaurant on site, however there are a plethora of good restaurants within 500 feet of hotel. The...

Cheap easy going hotel. In the middle of downtown so things were close but nothing fancy. Just a place to stay but the workers were very nice.

Very nice location while there’s no hosuekeeping at night. We are running out of toilet paper at our first night and have to go reception to pick it up.

A great hotel, clean and hygienic.I have a good rest in this place.

Nice big room with separate living room. Clean and bright room with big windows.

Everything was perfect. It is an old property but well maintained.

The best tower in the Chicago. One of the decorations of Chicago.

Absolutely wonderful! Great customer service, amenities, and conveniences. A truly wonderful and relaxing experience. As well as an excellent testament to the hard work, dedication, and investments of our current president, Mr. Donald Trump. I cannot give enough praises!

Threw a bachelor party for my best friend and we rented out a large suite with a great view as a hangout spot to lounge at multiple points during the night. The accommodations were top notch with amazing views. High quality finishings and furnishings. Excellent service from the staff from the check in, valet, concierge. We even go to use the free house car (Escalade) to drive us to dinner at RPM...

Very comfortable and pleasant hotel. Stunning views from the Windows in the rooms facing the river. A decent level of service

Everything is perfect. From very very friendly staff that pay attention to detail and bend over backwards to help to 5 star restaurants. Mini bar and snacks stocked to my preferences, pillow choices to my preference, room temperature set to my liking, and that’s just 1% of the amenities. I’m very picky but this place has exceeded my high standards. I can’t even think of a minor thing that was wrong...

Why do people have to be so political? There is no way this hotel is anything but 5 stars. Reasonable price. Perfect location. Stunning. Superbly professional and diverse staff. Heck, they give you a hot towel when checking in and walk you to the elevator. It's those extra touches. The room we had was amazing. Fireplace, kitchen, etc. Ordered room service every morning and they set it up in our dining...