Hotels in Chicago

Excellent experience at prime location! Will visit again in chicago

Hotel is in perfect location along the river. Lake view room also has river view. Buffet breakfast is top notch and the food at the Big Bar is pretty good. Wings and nachos were a hit.

Very convenient. Friendly staff & helpful. Received a in house call asking my wellbeing. 👍

I have a intention to vist this hotel again when I visit Chicago next time

The room was much nicer than expected. Great view of the canal for the st Patrick Day events. The hotel.location was perfect. Walking distance to lost of shops and food. The list of restaurants in the room was a great help in deciding what to eat. Staff was friendly.

Everything is nearly great. Laura solved the small problem as soon as possible after receiving the feedback.

Everything was great!! Definitely will be going back there soon

Very good location. There is a huge garage right beside the hotel building. The room is very outdated and not very clean. Front desk staff really need more training. They are very UNPROFESSIONAL.

Rooms are outdated but very spacious to other cities. I appreciate the Hilton Honour team being readily accessible by text which made things very convenient. I would recommend this place to my friends visiting Chicago.

Helpful hotel but teeny tiny rooms.

Good stay comfy beds , old house styles but worth it l. Love to come again . Only can hear the train passing as it’s close to hotel . But overall it’s good . Will come again

One of the best locations in the Loop. Classical hotel with great amenities, although rooms feel dated.

They didn't offered nor had a water bottles . We travelled 1000miles , thought to stood there for a night, came around 1am in the night, couldn't make to gas station coz I was dizzy. As soon as I entered my room I found no water bottles. Atleast offer water it's just a 50c/bottle. Note: If I tell your boss water or Aircondition , what he prefers.. It's just a water bottle but each drop counts..

My best review is that I’m looking forward to staying here again.

Everything was great except the beds. The service was top notch and the entire hotel was spotless.

It's in downtown good location for stay everything near from the location

The loudest hotel I've stayed at in Chicago. It's like living inside Times Square + a hospital. Horns, sirens, people yelling, trucks backing up. The place is huge so kind of a maze. Our room smelled a bit like the pool because we were right below it. We couldn't seem to get the air to switch from AC to heat when Chicago temps dropped from 70's to 40's so we just turned the whole thing off and shivered...

Great and quiet hotel, convenient location.

Stayed at this hotel for this year's AACR meeting The sound insulation effect is not very good But after reporting to the front desk, they changed the room. Thank you to all the hotel staff Thanks for your hard work

I booked this hotel out of convenience of location to the C2E2 expo. I paid A L O T. PROS:The front desk were hepful & friendly. Check out was Noon, which is later than most. I did like the full size bottles of shampoo, conditioner, body wash, & lotion. The room was clean but... CONS: the sheets & bedspread were so thin. It felt & sounded like we were sleeping on newspapers. I could hear every other...

Very nice hotel with good view and convenient location.

Decent gym… but the hotel room was dirty. The people before me must have been hairy people because it was everywhere. The halls also needed shampooing. As for the mattress… no bugs just dirty and hairy. Also no mattress covers. Decent lobby area and good for large gatherings. The food was decent. I loved their banana pudding!

We stayed here almost a week and each day has been an amazing experience. I typically don't right reviews at hotels but I was so impressed with how well this location takes care of you even while there is several large events taking place. When we contacted the front desk at least three times they provided detailed information that was so useful and seemed to genuinely care about our experience. This...

Great views from our room. We had two adults in our room and one of the queens was more like a small double bed. It wasn’t an issue but if it were my family we would not have fit. Pillows are like clouds. My favorite part. Hotel is very clean. Easy access to the conference center or downtown. There are two restaurants and a market which has a wide selection of beverages and take and go food. The...

It's my first time staying in Sheraton Riverwalk Chicago and the experience was awesome! View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰

There's no fridge in the room which is quite annoying. You can't bring back leftovers from a fun night out. My AC started squeaking heavy in the night too so I had to adjust the panel. Other than that my stay has been good and the view of the river and lake is quite nice.

Very nice hotel. Great location. The staff is top notch! Feels safe, well updated and clean. Great place to stay while in Chicago, close to everything. Easy walking distance to all attractions. Nearby dining is delicious! The rooms are large, plenty of towels, mini fridge. Our room had a view. Room service daily was excellent.

One of the best hotels on the Riverwalk district. It is right along the river and very convenient. When I checked in, I got upgraded to a high floor because of my titanium status. When I checked in, the staff were helpful and friendly and there was no wait. The room was large, the beds were comfortable and the view of the River from the hotel room window was great. Overall this is a very good hotel...

Great location for wanting to be in the Loop. Traveled here with three women and three children ranging 8-1 years old. The rooms were fine, clean, and typical. Location was as wonderful and service was great. View from our room was wonderful - we loved seeing the river from up high in our room. The kids also loved the pool - while it wasn’t huge, it was exactly what they needed! The two cons I would...

walkable distance to many of the tourist spots, helpful staff, but terrible traffic outside the hotel

Loved the experience! Everyone was extremely nice at the hotel, location is great too! Rooms are super clean and comfortable, great restaurants and MASSIVE fully stacked Gym on 4th floor. Definitely worth the money! Decent views from my room on 25th floor, elevator was super fast and food just to die for! Best salmon salad I’ve ever had.

I just stayed at this hotel for a conference. It was a nice hotel and the rooms were pleasant. I did want to give a shout-out to the ladies at the M Club. I visited during the day and at night for the appetizers. The ladies always welcomed me in and asked if they could help me with anything. I only got one lady’s name, Anna. But the ladies at dinner were wonderful too! Thanks for your great service

Great stays with friendly staff and nice lounge area. The location is super convenient if you are here for the convention. It’s a 5 mins walk to the convention center. The hotel has a great gym. Also they categorized elevator to lower floor and higher floor, so it’s quick to get on the elevator. The suite room has great view of the Chicago skylines . The living room area was big. The curtain inside...

Beautiful architecture. All of the front desk was very kind and welcoming. The hotel was right in the middle of everything we wanted to do (Georgia Aquarium, Coca Cola museum, and a couple of LGBT bars. We booked through my credit card travel portal and did notice people who booked directly were getting free room upgrades or free breakfast. The price for the night seemed fair for it being in downtown...

The hotel is nice and clean and in a great location. However the staff is quite unpleasant. From the front desk, to the bar staff, to the coffee shop staff. All seemed like it was an inconvenience to ask questions. I had a delivery come to the hotel for me and it was stolen and yet the hotel took no responsibility for it. Luckily the flower shop made it right. The one and only difference in service...

No free water, no slippers, service is OK, you can upgrade to a lake view room for $30

Conveniently located, shops and restaurants are a short walk. I love hotel rooms like this-clean, fresh smell, comfortable beds and pillows, cool airconditioning. It’s nice to come back and have a restful evening when the day is done. Even though there was a convention when we were there, our room was quite and we did not hear noise from other rooms. Check in and check out is quick, the people are...

5 star hotel to us! The hotel was perfect. Hannah and Pauline at the front desk were friendly and helpful. Our room was very clean. The lobby/lounge area was eco, good food and a nice vibe. Hotel is located in the heart of uptown and within walking distance to many restaurants and attractions.

This is one of the "redesigned Marriott's" and features modern, luxury-like room decor. We were on the 17th floor and still had decent views (guestrooms are on 11 and up.) There's a full-service Starbucks in the lobby, although it's quite pricey and there's more locations nearby that are less expensive. There used to be a pool, but there isn't one anymore, as the space was given up to a second fitness...

Great hotel, excellent location. I just stayed six nights at the Chicago Downtown Marriott (on the Mag Mile), and I was very impressed. My room was very clean and in good condition. The hotel itself was clean and up to date in terms of amenities. But my absolute favorite feature is the Fitness Center - FANTASTIC !!! I should also note that the hotel staff was very friendly and helpful. I will...

Great location. Awesome customer service! I requested an early check in for 11:30 am. We arrived earlier than expected and Gloria got us checked into a room at 9:20am. Rooms are very nice and up to date.

Nicely located in the heart of the city. The hotel looked modern with rooms that seemed recently renovated. Great concierge lounge for rewards members. My only complaint is the lack of air conditioning in the winter months as the rooms were very warm and would never cool down too my comfort level for sleeping.

Perfect place, but the service is terrible. All staff don't smile. I kept asking for some slippers, they said run out of it. I didn't get it till I left five days later. I asked for room service every day, but actually they made it every other day. I could not understand it.

I stayed here for a week and had a blast. This hotel was in the perfect location to get around the city easy. I had easy access to bikes right outside the hotel to ride around Chicago. The 25 dollar credit they give you daily really helps when you get back after long day of taking the city in. I ordered room service a few times and the burger was and chicken club were both really good. This is also...

We've stayed at the Westin many times. Rooms are always quiet and clean. Their breakfast us outstanding! I do REALLY miss the hotel providing Garrett popcorn during your stay. It was a great addition. Now, they've included admission to venues we won't likely attend. Bring back the Garrett popcorn!

Location is great on Michigan Ave. right across from the Hancock building. While the corner spacious room was, indeed, spacious, the "corner" aspect left a bit to be desired. The one (short) wall looked out across Michigan Ave. at Bloomingdales, but, being on the fourth floor, the longer wall of windows looked out on the roof of the building next door and all the glory of its rooftop units and duct...

I'd like to thank Ryan, Mike and Isaiah of the Cafe. They were an amazing trio. Fast service, super friendly, always charming and always professional. We witnessed a few colorful characters giving them a hard time during our stay. They handled everything with patience and grace. They also remembered our drinks. My mom only drinks decaf coffee and I love black tea. They made sure we were taken care...

Great location, clean and wonderful front desk service. Will book again.

Easy check-in, great location, and the room was better than expected. We also used the gym and enjoyed the sauna. Would stay here again and recommend to friends and family. Thanks!

The location is very convenient. There is a shopping mall opposite. Blue Bottle Coffee is also very close. It is very convenient to walk to various check-in spots in Soybean. Recommended for those who pursue a convenient location. The service facilities are also good. It is quite satisfactory. You can also order takeout and leave it at the front desk.

Beautiful hotel and excellent location

Good Location , very Convenience , Having a lot of shops and nearby Chicago River

In general, the room is too old.

Staff is wonderful. Hotel has been updated but still shows a little wear. Pool is lovely. In our room we Noticed a brown stain on rug near table. Also noted on our last morning there that the sheet in one area had a yellow hue. Odd. We were busy so we didn’t notify staff until after we left. That said, I did notify and they were responsive. Location on Michigan is awesome. Easy to walk to restaurants...

Great service, great smell, very clean, nice view, very relaxing. The only downside is that they do not provide you with a toothbrush or a toothpaste.

I love Swissotel — it’s a great place with a comfortable stay. However, please note that a city tax of around USD 29 per night (including tax) is required. They also provide a daily USD 15 credit for the Amuse Bar.

For the room rate I paid for I would have expected  free bottled water in the room. I asked for additional sugar and cream for our room and I never received it. Also when you call the concierge there are times you have to wait long for somebody to answer the phone. Our overall stay was ok only.

The hotel was clean and the response at the lobby was very good. The view was also nice. The accommodation during my trip to Chicago was perfect and I was very satisfied.

Lovely stay it was . Awesome hospitality. Had a great stay. Clean room, lovely location, spectacular view from room.

Hotel was renovated. Clean and tidy. Excellent location, near the river and the millennium park. Fantastic view from high floors

The Hotel location is perfect! Very centric in downtown, close to offices and tourist attractions.

The room is very, very big, especially the bathroom, but it doesn't look very high-end or comfortable. Maybe the facilities are a little old? But it's very good.

Great spot. It was pleasant even with some exterior construction happening during the day. Nice staff. Large lounge and sitting area. Gym was excellent. Room had some dust and terrible view, but those were just unlucky things. Very happy overall.

Excellency in room maintenance and services. The most clean room and comfort beds in downtown. Hard to find a speck even in any corner of the room. Liked the all marble decor bathroom and super friendly front desk. Gotta try cheese plate for room service. 7-yrs old cheddar, brie, and goat cheese will amaze you. Although, brace yourself for daily convenience fees, front desk fee, and room service fees...

Suites are great, but the rest of the hotel rooms are median. Cleanliness and the location is optimal, but the service can be 50/50. I have been greeted and experienced excellent from housekeeping staffs, but the valet staff at the counter especially was shadowing. Overall I would try other hotel near to compare.

The hotel is great. Very classic JW hotel - old school but very well kept. Doesn’t get 5 starts because I personally like something more modern. The views are not very spectacular as you are surrounded by other tall buildings

Be careful, there is a hidden charge "A $25 daily urban experience fee will be charged to each room" at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have...

Clean, sanitary and convenient

The hotel is in a good location, next to Millennium Park, and the rooms facing the park have a wide view. There is a supermarket and a restaurant downstairs, which is quite convenient. The room is average, large in size, but the facilities are relatively old. However, the hotel has no swimming pool, only a gym, and no breakfast restaurant. These two points are deducted, which also surprised me a little...

The location of the hotel is great, opposite Millennium Park, within walking distance to Michigan Avenue, and not far from the subway station. Because I have a membership card, I would like to thank the handsome guy at the front desk for upgrading me to a room with a view.

Opposite Millennium Park, in the city center, the room is facing the lake, large and comfortable

It was a short walk to Millennium Park and Riverwalk. The room was clean and comfortable. The view from the window was also nice.

Very comfortable bed, immaculate room, spacious restroom, Nestcafe coffee maker, and fancy soaps and shampoos. Hotel was spotless.

I had the absolute joy of getting married at The Drake Hotel on May 3, 2025, and I truly cannot say enough wonderful things about our experience. From the moment we started planning in January 2024, Ali and Ariella were incredible — thoughtful, organized, responsive, and genuinely kind. Now that our wedding has come and gone, I honestly miss talking with them! We kicked off our wedding weekend with...

First trip to Chicago and so thankful we stayed at The Drake. What a gorgeous hotel in the most perfect location. Immediately upon walking in the most amazing floral smell from the beautiful flowers that adorn the lobby, greet you. Valet staff, lobby staff, desk staff and everyone else was so very pleasant. Room was wonderful and appreciated the two bathrooms we chose for our stay. We felt the history...

This review is strictly for the hotel, not the Afternoon Tea- which was lovely for the ambiance albeit a little overpriced. Anyone who believes the rooms are "dated" is NOT "getting it". This is THE DRAKE, a hotel of a bygone era of classic and impeccable tastes. Wallpaper, lion drawer pulls and a TUB you can actually SOAK IN?!?! Yes, please!!! I will admit a fridge and a microwave would be nice...

We thoroughly enjoyed our stay at The Drake. Check-in was welcoming and efficient, and the front desk was always easy to reach via the Hilton app. As Hilton Honors Gold members, we were pleasantly surprised with complimentary room upgrades, which made us feel genuinely appreciated. One room had a limited view and not much natural light, but the corner room we also had was beautifully lit and very inviting...

Wonderful hotel, but dated. Lobby is breathtakingly beautiful. Service friendly and eager to help. Rooms comfortable, quiet, and spacious but in need of an update. Scratched walls and furniture. Worn bathroom, shower and tub needs replacement. Though this hotel is “historic,” could definitely still use some more modern touches (and touch ups). Overall though, I had a pleasant stay and would return

Clean spacious room, with good location , old style design but charming

Rooms look very dated and are relatively smaller. The TV system will remind you of early 2000's. There is no coffee maker in the room. Lobby is the best part of the hotel look and feel. Room hallways are very dark.

Great location to stay near Navy Pier but it is needing some updating. Rooms are in a little rough shape but bed was very comfortable. Also I always like having coffee in my room in the morning. You have to go down to the lobby to get your cup of joe to enjoy. We also had elevator noise in the room we were in. It was quite loud. All in all, just a building that needs a little love and $ to charge ...

We had a wonderful stay. Beautiful view to the lake. The room was clean, and it was specially decorated for our wedding night. Our breakfast was included. We were a little hesitant about the food since the restaurante does not have such great reviews. However we were both very happy with the breakfast. The swimming pool was nice.

Just meh. Will not stay here again, unfortunately the Marriott courtyard was sold out during my stay so I had to choose this one. This hotel is having an identity crisis as it’s marked as a luxury hotel but the rooms are rough. First off, I did not receive an upgraded room for my birthday nor anything special and as a Marriott high level member this was a bit disappointing. First time this has happened...

Spent a weekend in Chicago from LA and The Wade was an amazing hotel experience. The room was a great size with great city views, was very clean and the hospitality was amazing. Really enjoyed the large L shape couch that lined up against the edge corner of our room, made the stay very comfortable. This hotel had a very artsy vibe with numerous paintings all over. The lobby bar and restaurant were...

perfect location near everything in downtown. room heater was great

Hotel was pretty good. A few little annoyances, but these were made up for by the great location; right on the river with incredible views from the windows. It’s a bit of a mission to get to the rooms (up one elevator through the restaurant to another set of lifts and up again). Despite the 3 elevators from the ground floor up to the 15th reception, they took ages. It’s as if only one of the worked...

room was spacious , overall hotel is great tp stay. breakfast was good. just that need to take multiple lift to reach the hotel.

It was not a comfortable stay especially due to noisy AC, staff is supportive but all room have the same issue.

The hotel's 15th-floor reception hall is super tall and large, the rooms are spacious and bright, the bedding is skin-friendly, soft and comfortable, and from the window you can overlook the five iron bridges across the Chicago River and the buildings on both sides that are full of stories, and get a glimpse of the majesty of this century-old industrial city... The only drawback is that the water output...

no water kettle, terrible attitude by front desk receptionist carlton. breakfast was okay but waiters were slow and inattentive

Location is good with a beautiful view. Just a heads up bring your own slipper and dental kit and drinking water because they don’t have complimentary of such. Overall we had a great sleep and we enjoyed our stay.

Parking prices are too high for a less than a 24hr stay and got charged for 2 days.

Absolutely wonderful experience! I truly enjoyed the service provided — the staff were friendly and professional. The property was clean, perfectly located, and offered a peaceful atmosphere.”

It was a nice area to be at unti the big fight right down the street all the police all the kids just coming around it was a lot going on but great places to visit around the area

The hotel is in a convenient location and the price is relatively affordable. Upon check-in, they offered cookies, which was a nice and thoughtful touch. However, the room facilities were quite outdated, and the air conditioning was very noisy, making it difficult to sleep at night. Additionally, the bathroom floor lacks an extra drain, so when showering, water tends to spill out of the bathtub, and...

The hotel accommodation is acceptable, typical of Hilton in the USA. We have no major issues it serves its purpose for us.

Very clean. I had breakfast included but got charged extra. I had to point it out to the reception staff, and they fixed it.

Rooms were indeed somewhat small, but it was all that I needed after a busy day in Chicago. Everything here was great. I enjoyed my stay here and am anticipating returning in the future. Perfect!

We just did all the things and the Allegro was in the perfect spot. We arrived at Ogilvie and walked to the hotel. Then over 3 days we jumped on the L to McCormick Place, walked to the new Harry Potter store on Michigan, walked to the Art Institute to spend an afternoon and saw a play right next door at the Cadillac Theater. Sure the hotel could use some sprucing up but everything was clean, our...

The bag man was super helpful the minute we pulled up to the front door.

Everything from beginning to end was amazing! PHENOMENAL experience and staff. Will definitely be coming back. Thank You Allegro staff 😁

Let me preface this by saying I'm an engineer that values function over form. This hotel is in the theatre district so a collision isn't unexpected. First the pros: the in-house catered food for my conference was high quality; the melon slices actually had flavor! The staff is professional and friendly. The shower was great. The cons: the room decor is weird; you can't reach hotel staff from your in...

This hotel is absolutely beautiful! You feel such a good vibe the moment you walk into the hotel! We got a room with a queen sized bed. Although the room was quite small, it was updated nicely and it was very enjoyable! Would definitely stay here again!

Great hotel, amazing location!

The hotel is located in the Loop area, with a relatively high safety factor. The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there. The hotel service is OK, and they do not actively provide toiletries, but...

Excellent location and facilities 10/10

The room is much smaller than the Hyatt next door (I booked this hotel thinking I could walk less to the bridge) The room is small but exquisite. The service is very good. The location is excellent. There is Starbucks 711 Smash Burger nearby

Everything is great except my phone in my room didn't work when I arrived and I had to call room service on my cell phone which means I had to call the hotel and get the customer service extension and ask to be connected to in room dining. The first time I got voice mail. I called back 30 minutes later and got hung up on. And called back and got another voicemail. Finally another 20 minutes later in...

London House is undoubtedly one of the best hotels I have experienced. This was my first visit to Chicago, and as a frequent traveler, I was thoroughly impressed by the exceptional service provided by the staff, who went above and beyond to ensure a seamless stay. Alexis at the front desk delivered outstanding customer service, offering detailed information about the hotel. My room featured an incredible...

I stayed at this hotel 13 years ago with no issues. I was a little Leary after reading the reviews. I spent 4 days in chi town and absolutely loved this hotel! It was clean, comfortable, safe and everyone was very friendly and helpful! My deposit was in my account before I boarded my plane! There is no restaurant on site, however there are a plethora of good restaurants within 500 feet of hotel. The...

Cheap easy going hotel. In the middle of downtown so things were close but nothing fancy. Just a place to stay but the workers were very nice.

Very nice location while there’s no hosuekeeping at night. We are running out of toilet paper at our first night and have to go reception to pick it up.

A great hotel, clean and hygienic.I have a good rest in this place.

Nice big room with separate living room. Clean and bright room with big windows.

Facilities are clean, but not very new, a standard 4 star hotel, staffs are very nice and helpful. They are very good to support marathoners on Chicago Marathon event day with some food bar and fruits provided to runners at the morning🫡🥰🥰🙇🏻♀️ The location is around 2k away from Grant Park, still convenient to those guests for attending marathon.

The room has a good view from the upper floor, the location is in the city center, the room is quiet and comfortable 💯

The room is very spacious, the surrounding environment is nice, clean and safe. The bathtub is very comfortable

Check-in can be arranged at 10 am. Very good hotel

The room is large enough for four people, the service is very humane, and the Chinese customer service

The facilities are first-rate, the public security is good, and the circuit load of the newly built hotel is good. The day before, a hotel next door with the same price had unstable voltage when a hair dryer was plugged in. The price is several hundred yuan more expensive than the same five-star hotel. The room area is much larger, and it is equipped with a microwave oven, induction cooker, and oven...

The location is excellent, the facilities are complete, the rooms are large, clean and tidy, and the service is warm and friendly.