Hotels in Chicago

Decent gym… but the hotel room was dirty. The people before me must have been hairy people because it was everywhere. The halls also needed shampooing. As for the mattress… no bugs just dirty and hairy. Also no mattress covers. Decent lobby area and good for large gatherings. The food was decent. I loved their banana pudding!

We stayed here almost a week and each day has been an amazing experience. I typically don't right reviews at hotels but I was so impressed with how well this location takes care of you even while there is several large events taking place. When we contacted the front desk at least three times they provided detailed information that was so useful and seemed to genuinely care about our experience. This...

Great views from our room. We had two adults in our room and one of the queens was more like a small double bed. It wasn’t an issue but if it were my family we would not have fit. Pillows are like clouds. My favorite part. Hotel is very clean. Easy access to the conference center or downtown. There are two restaurants and a market which has a wide selection of beverages and take and go food. The...

Awesome place. The service: Excellent. The rooms: Well appointed and meticulously clean. If you can get a room on a high floor, worth the extra money. Check out the views from my south-facing room! Not to mention the easy access to the lakefront. Went for a morning run on the lakefront. See the sunrise over the lake! Totally worth the price.

Check in process was smooth, front desk agent was very nice. Our biggest complaint with the hotel was that the pillows were so awful that it made for a poor nights sleep. I’d suggest they replace pillows immediately (this seems like such a minor thing and should be an easy fix. I wanted to knock 2 stars off for this but the rest of the hotel was great so I didn’t.) Side note - we paid for the breakfast...

Hotel was in a helpful location and was absolutely huge. Breakfast felt a little expensive for what it is.

Great spot. It was pleasant even with some exterior construction happening during the day. Nice staff. Large lounge and sitting area. Gym was excellent. Room had some dust and terrible view, but those were just unlucky things. Very happy overall.

Excellency in room maintenance and services. The most clean room and comfort beds in downtown. Hard to find a speck even in any corner of the room. Liked the all marble decor bathroom and super friendly front desk. Gotta try cheese plate for room service. 7-yrs old cheddar, brie, and goat cheese will amaze you. Although, brace yourself for daily convenience fees, front desk fee, and room service fees...

Suites are great, but the rest of the hotel rooms are median. Cleanliness and the location is optimal, but the service can be 50/50. I have been greeted and experienced excellent from housekeeping staffs, but the valet staff at the counter especially was shadowing. Overall I would try other hotel near to compare.

The hotel is great. Very classic JW hotel - old school but very well kept. Doesn’t get 5 starts because I personally like something more modern. The views are not very spectacular as you are surrounded by other tall buildings

The staff were very good. They noticed that I was limping the took the time to ask if I need any help. Then they brought up a wheelchair and move me to my room. Few minutes later a manger called me and is if I need any help. I asked for an ice pack. He came up to my room and he wrapped my foot with the ace pack. I'm so appreciative of the staff. I would definitely stay here and I highly recommend to...

The valet was awesome The staff was courtesy The room was nice I loved the huge bathtub

I cannot say enough about this hotel, it was nothing short of amazing from the first contact i had with them to book the room, up to the minute we checked out. The staff was friendlier and more helpful than any hotel i've ever been to, the hospitality was truly above any and all expectations i could have had. There will not be another hotel i would stay at in Chicago after the great experience i've...

Everything was so perfect. The staff treats you like royalty. The rooms are in excellent shape. The rooms are also very modern. This will be my go to place whenever I come home to Chicago.

It's a grand experience. Lavish, modern and very comfortable. The bed was very comfortable, the bathroom shower had great pressure, the toiletries were aromatic. Overall, very relaxing stay. Highly recommended!

I never stay there but whenever Janet Jackson is in town, the Peninsula Hotel is where she like to stay. And it has great! reviews and, it has a five star restaurant.

This hotel is everything they say it is. Excellent service! Everyone is willing to help. When our room wasn't ready for an early check-in, they upgraded us, and the room was phenomenal. We ate at the Shanghai terrace which was also worth every penny. Great night out in the city.

Nicest hotel I've ever stayed at. The care and thought put into every detail of the room, from the slippers at the the foot of the bed and the phone chargers built into the nightstands, to the beautiful design and decor of the room, was amazing. Not cheap, but well worth the price in my opinion.

Clean room, conveniently located to merchandise Mart, nice pool and workout room. Paid extra to have great view of Chicago but view isnt awesome from my room. I assume floors 20 through 23 rooms 12 through 26 has the better view because they are looking east (?) While rooms 28+ is looking south onto railroad tracks and lesser buildings. Example 2123 must be better than 2128. Although I usually like...

Nice hotel easy to get to. Entrance was a bit confusing and would of been nice to be told were our room was at. But the room was very nice and clean and the bathroom was perfect.price was good too. I think the best part was the concierge she was so helpful and gave us tips and coupons to places i wish i knew her name. The only downfall is no hot tub in pool area. After a long day walking would of been...

Hotel had a old 60's vintage vibe throughout the hallways. Staff was very friendly. Price was reasonable for the winter season and parking was cheaper than other places. $41 overnight. Rooms were slightly smaller than others and there was no second sink outside the bathroom. Beds were extremely comfortable and soft. Decent hotel for the price

I've stayed here a few times now. It's very convenient if you're working in the Merchandise Mart, since it's connected. This hotel looks great and is similar to any other Holiday Inn that I've stayed at. I was able to get a good deal on my room this trip, but it often costs a bit more.

Customer service here deserves 10 stars, not just the 5 allowed. We used the concierge to get all kinds of discounts for shows & activities...again, excellent. Room & bathroom were well maintained. Food portions in the onsite restaurants are very large & good. The hotel location is convenient to do many things. The pool is warm even in 2 degree weather & plenty of towels were there waiting. We...

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... Perfect location to all the tourist things to do and see in Chicago. It sits on the top of another building which is kind of cool. Views are great from at least our room. The price was also great and we did use the concierge who recommended an outstanding architecture...

The staff team were brilliant. Especially front of house. The best customer service we’ve had in years of international travel.

Hotel is in a great location and was easily accessible. It was a short walk from Union Station but there were plenty of cabs and Ubers/Lyfts in the area for when walking wouldn't work. The rooms were very nice and only need a little work done for upkeep. We enjoyed the on-site bar and the fitness facility a lot. Very good property.

From what I’ve seen of the hotel, it’s not bad once you get inside! As of this writing, a parking garage is being built and there is usually a lot of congestion when I arrive for my weekly Mary Kay success meeting however, the valets are very accommodating. The hotel appears (from the lobby) to be modern and up to date. The food is palatable and the service is very good.

Hotel is nice enough with comfortable beds and pillows. Location is good for lots of eating places. Lots of construction right now next to the building but not a lot of noise from it ( I was on the opposite side). Time to get from valet in the morning took 30 minutes but there is a nice app you can use to request your car.

Nice rooms with clean, comfortable beds. Friendly staff, nice modern design in rooms and lobby. Just make sure to read the fine print in reservations, we got a discounted rate though a hotel membership, and because the room was "discounted" we no longer got breakfast included.

For the price you could easily do better in a city with vast options. Rooms are dated, there are no power outlets on the desk or lamps. Water pressure in the shower was quite anemic. If this wasn't booked through work I would have checked out and found nicer options with no advanced booking for cheaper. Decent neighborhood with good dining options.

Loved it! We were able to check in early for a modest fee and we're upgraded to a much larger room with a couch, microwave, and mini fridge. The bed an pillows were comfy, everything was spotlessly cleaned, and the TV worked great. It walkable to the L, the loop, the mag mile, and navy pier. The only downside was the view of Trump tower (but that is probably why this hotel is such a steal!). I'd stay...

Excellent hotel! You cannot ask for a better location (prime spot for saint Patrick's day with the river going green), the price was fair considering we came from Canada. The rooms are clean and modern, the snack bar on the second level is one of the best for us yet. The only downside was the bed, it was pretty uncomfortable, the mattress could use an upgrade as I don't think they've been replaced...

Customer service very attentive. Rooms are reasonable in cost. Nice snack bar on 2nd floor and bottled water dispenser on every floor. Great room service. Very good pizza restaurant on first floor.

The employees were incredibly helpful and detailed whenever we asked a question. Our hotel room was incredibly small, since we were located at the very top of the building. They offer snacks throughout the day, as well as free coffee. Some people were upset because the elevators frequently had issues. Overall, it was a good stay due to the great location.

The hotel was very accommodating. I'll start by saying that I booked a room for my wedding night and let them know the occasion. They made note of it and decided to give us their best room on the top floor. The quality of the hotel seemed nice and modern. The room was nice as well, but could use some renovations. It was dated and needs a face lift.

We stayed at this hotel at the end of December and it was a great stay. We were able to check-in early a few hours before normal check-in which was super helpful. It was in a perfect location close to everything we were looking to do. We got a great deal on the price, main reason why we stayed here. Not sure if we'd stay here again but for a quick stay it was clean and the staff was friendly.

Room has good space, bathroom is small. Bed is comfortable. The TV is not aligned with the bed, making it a little difficult for you to watch TV. I liked the pillows, they are all made of feathers, extremely comfortable. Internet is very good. Rooms need to be upgraded. Room cleaning is good, not excellent, but for housekeeping to deliver a room in 30 minutes, as a rule, it's great. I think it's worth...

The location of the Hotel is perfect from all the other attractions around the downtown. It is indeed a nice historic building showing nice structure and entrance lobby is actually impressive with nice bar, restaurants and cafe. If you want a newer and modern looking room it will not fit your choice as all rooms are very congested and older looking. If you are into vintage and historical stuff it's...

Stunning historic, well located space near the Chicago Art Institute. Lots of hard working hotel staff who create an enjoyable experience, however, they can only do so much within the constraints they are given. Their grab and go has B to C+ food; furniture is fraying and hasn't been repaired in some areas. All food service is cut off at 9pm. In room snacks are $9 for Smart Water; $12 for nuts and...

I had a great experience. The location is perfect: so close to millennium park and the metro. It was very easy to walk to travel to restaurants, museums, and attractions. The front desk lady, Melissa was so pleasant on our arrival, answered all of our questions, and was so courteous and professional. Her warm greeting was a great start to our vacation. The room was clean and comfortable, the house...

I loved the hotel. Easy to find great location. The hotel is a classic, so many areas are very elegant and grand. Some areas show their age, but none are the crucial ones. Rooms can be on the smaller side, but I did not mind. I had a king-size room, and it felt tight, but it was good value. Parking can seem expensive at $75 a day, but I did one of the cheaper per day options, and since it didn't have...

great interior, castle atmosphere!!! wonderful pool

We were able to walk to mist of our destinations. Perfectly located! The bed was very comfortable, all our needs were met! Yes! The room was clean and comfortable. We were welcomed and all the staff was courteous and helpful.

My boyfriend and I recently stayed here for the first time during St. Patrick’s day weekend. He had lost his wallet and the hotel didn’t accept Apple Pay or cash for the security deposit even though we paid for the room in advance. The staff was very nice and helpful despite the difficult situation, and luckily we were able to figure it out. The room was very clean and the beds were comfortable. The...

Very nice sized room, very helpful staff and great amenities at the hotel.

Great rooms. Love the clean contemporary design. Known for their workout facilities. Dining options slightly limited, but hotel restaurant food was great for dinner and breakfast. Great spa services. In contrast to some other reviews, our room was quiet and we didn't have issues with noise. We were on a higher floor (5th). Overall had a great experience and relaxing weekend stay with my wife.

My wife and I used the Hotel at Midtown for our wedding. We reserved a block of rooms, rented one of their suites to use to get ready for the day, and hosted a brunch the next morning in one of their conference rooms - everything went great. The hotel manager we worked with, Oksana, was communicative in person and over email, and she was very helpful in getting us set up and touring early on. Their...

No microwaves in the entire facility, restaurant had limited hours and there was no room service, were the downsides. On the other hand, the hotel and facilities were modern and impressive. Plenty of restaurants and shops within walking distance. If you are very fitness-minded, this is the place for you!

Expensive, but worth the price. Very upscale feel, clean rooms, and attentive staff. Shoutout to Chase working the front desk. You have access to the fitness center facilities while you stay, so if that is something you are looking for, you will be very pleased with what they have on-site. The connected restaurant/bar was also a great experience. The food menu is somewhat limited due to the nature...

This place has great valet service, a rooftop Terrace which is nice, comfortable rooms, extremely convenient being right next to the Loyola train station and Loyola University, a decently staffed tiny bar, and very attentive staff throughout the hotel as well.

Luxurious apartment suite, new, clean. Spacious rooms with comfy king size beds and nice pillows.Very helpful staff.

It was a cute little place to stay, especially for a layover or just a weekend. Their coffee is pretty good (and free!) And they have a pretty okay breakfast spread.

Really friendly staff and clean rooms. Parking (valet) was $35 which is pretty standard for Chicago. They had our car waiting for us in the morning when it was time to leave. We stayed during NYE and the entire experience throughout was smooth and we didn't have any issues; comforting because they were pretty busy but handled everything seamlessly. The price was also pretty good considering how nice...

The staff here is wonderful! The rooms were also very modern, clean, and comfortable. But the staff is what gives this place the edge. They were all very friendly and helpful. We loved the Rogers Park neighborhood and will definitely go back and use this hotel as home base.

The hotel is in a wonderful position, at the end of the end of the Navy Pier. The room had a wonderful view on the lake and, partially, the city. From the hotel you can walk outside or inside the mall and reach Downtown with a 30-minutes walk or just take a Uber (I would recommend the walk though). The restaurant has few but very good options for dinner/lunch. And if you want to try something else...

Definitely one of the cooler hotels in Chicago. I've been to a few hotels in Chicago now for a bi-annual conference held in the city. This is definitely one of the cooler hotels I've been to due to the proximity and ease of access to the Navy Pier and the view. THE VIEW is amazing. The rooms are nice and modern-luxe. I have no major complaints with this hotel - the valet parking is a little expensive...

Fantastic hotel. Amazing views from my room, fun "nook" looking back at the city, well appointed room. Clean, modern, will definitely stay here again. Staff goes out of their way to make sure you're happy. This new hotel sits on Navy Pier - it was fall when I stayed so didn't have the hustle but I could imagine staying here in the summer. Going to convention/event at Navy Pier? This hotel is connected

Pros: We were early, they let us check in early. You have options to walk inside or outside at the Navy Pier. You can walk through the hotel to find food court and shopping area. Cons: 1.View was good but we didn't feel very excited when we got into the room. We had a corner two queens room. The location of our room was good but still didn't feel the thrill. So that was little surprising. 2. There...

Gorgeous and newly built hotel/room! Stunning views of Lake Michigan and the Chicago skyline. If you are looking for a place to stay in Chicago with amazing views then this is the place. The room felt very clean and was easy to book with the hotel. There was a bit of confusion when it came to the valet parking. We were told we could park our own vehicle, but upon check in were told we had to use the...

My husband and I stayed here Memorial Day weekend 2022 and will absolutely will be back! We loved it! The hotel is waterfront and located right at Navy Pier so there are so many activities for BOTH kids and adults within walking distance (seriously though, make sure you pack comfortable shoes there's a lot of walking)! The hotel's/board-walk views are breathtaking and every time we went back to our...

Love this hotel. Amazing ideas that create a unique experience at a boutique hotel. The record player, the metronome, the leather folio and looking glass, the books in the room, the advice, the complimentary NYT code... Everything is very well thought out to give the guests a unique experience

My experience at the SOPHY was amazing. Starting with the warm greeting I received from the receptionist and the front desk manager Meredith (where I was upgraded to the OPUS suite) to meeting the chic and stylist Mesler Lounge manager Attica. This stay was nothing short of stellar. The food and drinks at Mesler were carefully prepared. The chicken wings were succulent, juicy and exploded with flavor...

This hotel is absolutely beautiful! The bathrooms are stunning and luxurious. The bed was very comfortable. I loved all the little details like the flooring and the built-in units. Even comes with a record player, they have a library of records you can choose from. I love that the lights had a master on off switch. Everything was simple but elegant. I love the location in Hyde Park. It's surrounded...

Oh my gosh. My husband and I just got married at the Penthouse at Hyde Park and ourselves and all family and friends stayed at this location. The ambiance, the services, the respect, the dedication to making our stay unforgettable was top tier. They even worked with me to create a beautiful day after brunch on the private patio outside. Every staff member I interacted with was respectful. I have no...

The design of the rooms is top-notch, with great attention to detail such as the decorative art works and a record player together with some jazz vinyls!

My family and I stayed here over Thanksgiving weekend(family emergency) They were most accommodating. Although we were on the fly with making reservations initially. The lobby ambiance is a whole vibe itself! We really enjoyed our stay and will return when back in Chicago.

Great location and clean rooms. Robin made us feel welcomed from the moment we walked in. We called down 2 times for different reasons (more pillows and a blow dryer) and both were handled quickly. I really appreciate Robin's kind and bubbly personality each morning. Breakfast was good. Coffee was even better. Shout out to the cleaning staff and breakfast staff. You guys do a wonderful job!

Stayed at this location for 6 days. Great location, near the pink line and red lines. Breakfast was pretty standard for a free hot breakfast. Considering the location, I was expecting it to be a bit noisier, but I had good, quiet night sleeps on a comfortable bed. Special call out to Robyn at the front desk. Very helpful and friendly (including letting me know a nearby store had cheap ponchos- as...

Great location, clean rooms, good breakfast. Elevators are small and can be slow, but this should be expected in an older building. The breakfast had a good variety of food and drinks. Our room was clean, though the shower drained slowly - the water pressure was great. We ran into one issue asking for fresh towels (we had been gone all day, arriving back at 7:00 p.m., and nobody had been in the room...

Had a fantastic experience at this hotel. Was in town for a quick trip and the location

Great place to stay. We will definitely be back. The location was fantastic, the price was inline with the area the rooms were so clean. I usually don’t sleep well in hotels because of noise. I slept so well. The floors have few rooms and it was so quiet. The staff was very kind and always helpful. Breakfast was good but can be crowded later in the morning. This is one of my favorite hotel...

Location; friendly staff; views from higher floors (we were on 21st). Reasonably priced.

convenient location, clean and modern, friendly and helpful staff, good breakfast.

The valet and front desk staff were amazing! This is probably the cleanest hotel I’ve stayed at and the breakfast has a great variety. Beds were comfortable. Will definitely stay here again next time we visit Chicago!

Had a great stay here about a week ago. The rooftop restaurant and bar were really nice and I thought it was pretty awesome that you can order anything you want and just take it to your room. Super convenient and relaxing stay

The hotel is ok. Typical Hyatt Place in a nice area. Got charged twice for 1 night valet parking, 90$ total. When inquiring about the second charge at checkout, the agent responded, without explanation, that the charge would go away. It didn't go away. After sending numerous emails to customer service, all I got back is a copy of the wrong bill. It's been 2 weeks after my stay. I am a loyal Hyatt member...

Terrific staff! Nice rooftop bar and lobby. Pretty good breakfast buffet and good location. My only issue was that our room was on the same side as North Avenue and staying on a weekend night had a fair amount of street noise (loud stereos & motorcycles) that we could hear from our fourth floor room. They DID provide two complimentary sets of ear plugs :) I would definitely stay again, and perhaps...

The hotel is beautiful and the staff is so friendly and amazing. Our family was suffering through a tragic event and all of the staff were phenomenal to us, especially Nicole, the rooftop bartender. We could not have been more happy with our stay…they made a difficult time, just a bit more bearable with their kindness.

Great hotel which was originally the Conrad Hilton. The State of Illinois Pharmacy Board Exam was held here at one time. Upscale hotel with lots of amenities. Very nice rooms, good food, and great views. Located on the magnificent mile, Michigan Avenue in the heart of Chicago. There are a number of attractions within walking distance of the hotel and of course you can always hale a cab.

Absolutely GORGEOUS hotel ? and convenient to local parks, the fountain, and restaurants. Staff were all very nice and helpful if I needed anything. Room was decent and clean. Fitness center was probably the nicest one I've ever seen in a hotel. Highly recommend.

Attended an event here at the Grand ballroom. The hotel is beautiful and the Grand ballroom even more so. The walls and ceiling were covered in paintings and ornate molding. The service was very attentive and the drinks we were served were great. The dinner was delicious too, especially for a catered event. The beef was cooked nicely and the sauces and seasonings were on point. I would enjoy coming...

This is a great old school hotel, I think built by Conrad Hilton himself. I found a great rate that included parking, which makes this place a great find right downtown. The room was a 1 king bed, which was a little smaller than new hotels, but perfectly good for 1-2 people. The only 2 minor issues I saw was having to be aware to keep window curtain closed or you’ll become very familiar with the...

Best part about this hotel is the convenient location. This establishment is considered historical landmark and it's located right at the heart of Michigan Ave. There are two restaurants inside the hotel and fitness center as well. Overall, when taken a closer look, there are more items out dated as far as interior details then not. Was really hoping for windows where we'd be able to look out but,...

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... I have stayed here for a 6 days for a conference. The front desk was very friendly and helpful in not only checking-in but also providing me with a map pointing out the main attractions surrounding the hotel. My room was one with three windows facing the lake. You are...

Easily accessible from everything downtown. We upgraded for just $30 to a beautiful room with a view of the lake. Well worth it!!

Fantastic property as one would expect. We were offered a paid upgrade to Gold level prior to arrival and took it. If you get the chance, I'd highly recommend Gold if the price is right. The room was huge (very suite-like), and the various food services 4 times per day kept us full and saved us from eating out at pricey restaurants. The full breakfast was especially good and had a great spread with...

The service was excellent. Very helpful front desk. The room was very nice. The location is in walking distance to many hit spots. Overall great experience!

Been here on multiple occasions from out of state, every time fantastic. Rooms are splendid and clean, and feature many amenities including soap, shampoo, conditioner, and other small things that make a big difference in quality. Also quality is the staff, who are very kind and thoughtful and go that extra mile to offer a truly premium experience. Definitely recommend and will continue to book on my...

Fantastic property as one would expect. We were offered a paid upgrade to Gold level prior to arrival and took it. If you get the chance, I'd highly recommend Gold if the price is right. The room was huge (very suite-like), and the good services 4 times per day kept us full and saved us from eating out at pricey restaurants. The full breakfast was especially good and varied. Skip the valet parking...

Clean, convenient. Spacious king room. Nice bathroom with plenty of space for two people getting ready. Quiet.

Very comfortable bed, immaculate room, spacious restroom, Nestcafe coffee maker, and fancy soaps and shampoos. Hotel was spotless.

The hotel staff was very nice and helpful. The hotel was clean. We were there for the marathon it was easy to get around l was even able to walk to the start line. My kids enjoyed it. After the race they provided me with buckets of ice which was awesome for the ice bath.

Great place to stay! We booked a luxury room and it was fantastic! great view and great space. We had a king bed, bathtub and a shower, everyday they left us 2 bottles of compliment water. The gym is terrific, it is very complete with 6 treadmills, if i remember correctly, 2 peloton bikes, 1 elliptical machine and 2 rowing machines, plus weights to lift, mats for yoga or stretching and basic equipment...

I have never stayed at a Sofitel property, so I was unsure of what to expect. The hotel went beyond my expectations and made my two-night stay in Chicago a memorable one. The lobby and restaurant on the first floor was spotless and appeared to be brand new. Once I got to my room, I was treated to luxury.

Customer service was fantastic (especially Kia at the front desk and the bartenders at Le Bar). The room was clean with great views. There is complimentary coffee every morning. The hotel restaurant served great food. The location of the hotel is perfect - walking distance to the water, great restaurants and great shopping. We will definitely be back!

If anybody is trying to find good deals for hotels visit RoomBully. com booked a hotel on there and they had the best rates anywhere! I really like the location. The room was okay. The club lounge was okay and the breakfast in the restaurant was excellent. The staff members are very good and super friendly. I enjoyed my stay here with my workmates. This hotel is worth paying for. Thank you so much...

I really like the location. The room was okay. The club lounge was okay and the breakfast in the restaurant was excellent. The staff members are very good and super friendly. I enjoyed my stay here with my workmates. This hotel is worth paying for. Thank you so much for the staff who helped us throughout the day.

Nice and clean and modern. i had a very spaceous room with one bed and a sofa.

Hat off to Mr Johnson! For our first stay in Hyde Park Chicago, we were no disappointed whatsoever. We wasn't ready for the parking situation but, we got through it because, parking in any downtown city is. Crazy these days. Our room was pristine clean, elevator 🛗 clean, lobby area clean staff was very accommodating. We had a problem with a drunk belligerent room next door and they took care of...

I love coming to this Hyatt house in Hyde Park. You are away from the city but close enough to take an Uber within 10 minutes. it's also right in the middle of Hyde Park so walking distance to everything from restaurants to bars and LA fitness is right on the corner. The hotel was very clean and very quiet. They practice social distancing and you have to have a key to come in to the lobby unless you...

Well decorated and spacious rooms. I paid extra for a "room with a view", not realizing it's only a 6 story building. So the view is meh. But it's a great location for local food and entertainment. The room is very nice with a full sized L shaped couch and coffee table plus a desk and chair. In room refrigerator. I was most disappointed with the breakfast. Due to COVID, they have brown bag breakfast...

Everything was nice

Clean, spacious and affordable although Parking was extra, I didn't realize that. Souldve booked through Expedia, The location was great!

The Ed and rest was exceptional. Really loved the size of the room and the easy access to he local areas. Was ideal for a conference at McCormick Place.

Expensive compared to the other convention hotels at the McCormick place. But worth the price. The lake side room has amazing Sunrise view. The M lounge is good with std hot breakfast , coffee and snacks. Very well lit and has a very modern touch to it. The funny thing was thw shower ..the most complicated one and you literally had to read the instructions to figure out. But otherwise a good property...

Had a hard time getting to the parking area as there was an event so they closed it off but once we circled back around it was open. The staff was so helpful on the phone and in person. The little Cafe like area is perfect for a quick snack. The room was super nice and had an amazing view

Location to McCormick place perfect. The hotel amenities, fit and finish are beautiful and well-appointed. The m club is gorgeous with a well-stocked snack, coffee, and refreshments center that is expensive. The breakfast is very good. I highly recommend this hotel and if you can get the m club upgrade

I attended a business gala event, but did not stay at the hotel as a guest. However, the hotel lobby and banquet room was absolutely gorgeous so I'm sure the rooms are spectacular. Everyone I encounter that worked there was extremely professional. They also have valet parking, which was a huge plus and the deciding factor if I was going to attend. You must keep in mind although this area has changed...

Great breakfast! Amazing location (you can walk to the most places) and great rooms! I recommend

Impressed with this place! Very nice hotel at an affordable price! Our room had a riverfront view which I recommend! The room was very clean and even smelled very nice when we walked in. The bed was so comfortable which I appreciated. They have 2 restaurants. You can sit outside along the river and watch the boats go by. Nice little band playing near the lobby inside. All the staff was polite and helpful...

Wonderful experience from the moment we arrived and were greeted by Mike until we checked out. The place is absolutely beautiful with great amenities and a great view. The location is perfect walking distance to shopping, restaurants and Navy Pier. Mike (I believe he is the doorman) was the BEST!! He was so friendly, kind and helpful. He recommended a great place for breakfast. I would recommend this...

Excellent congress hotel I don't know about the hotel part, but the congress part is well thought out

Impressive in its scope

Only visited for a conference, but the venue was beautifully maintained and served very well. The conference rooms were a bit small, but the pros were well worth it. Nice view of the river downstairs at the riverwalk, good service, very upscale vibe, just a couple minutes from Navy Pier and the bean. Overall well worth it!