Peppers Broadbeach

This is not a hotel, the desk is manned between 9 and 3pm but this is definitely like renting an apartment not the same hotel feel if that's what you are after. The location is good, the apartment view was lovely. We booked 2 bedroom apartment with ocean view in tower 1, not particularly clean but roomy. A funny smell from under the sink, and the beds are uncomfortable. I paid a lot to stay and should of booked a hotel.

This hotel/serviced apartments has a rating of 5 stars. Unfortunately I have experienced 2-3 stars at best. From mouldy shower to hair in bath tub, to stained carpets and furniture. For maintenance they deserve a '0'. Service '-1'. Lactation '5'. We were promised twice that the room would be cleaned up and still nothing. Unfortunately I prepaid the too and am stuck here for 2 more nights. My GM had the same experience and warned me against booking here....but my stubbornness said let's give them a go. Would NOT book here again.

I booked this place in October of last year. When I arrived and looked for a place to park, there was an underground parking lot. I got out of the car and went to the reception to check in. After checking in, when I returned to the car, the fine paper was in the car. We paid for parking and moved the vehicle. After 3 months, the fine paper came yesterday for $176. There was a sign saying Pay and Display, but we didn't see it. If we had only been told where to park and check in when we made the reservation, there would have been no problem. After paying $176, I feel bad now.