Pullman Quay Grand Sydney Harbour

This place has so much promise. I had the pleasure of communicating with Sammy (She's an assistant manager) who was courteous, professional and proficient. This is everything you expect from a high end hotel. However, the rooms were dated and some staff were not 5 star. The location of this establishment is amazing. It's minutes from all the sydney sights. I hope to go back when certain upgrades have been made to the building and front of house. If everyone acted like Sammy and certain improvements were made then this place would really be special. Thank you Sammy for your diligent work ethic.

My wife and I spent a relaxing weekend at the Pullman Quay Grand where we enjoyed fantastic harbour and spectacular Vivid lights. The hotel is centrally located with short easy strolls to restaurants, Opera House and Botanical Gardens.
Special thanks to Omi at reception who warmly welcomed us and ensured our stay was perfect. We can't wait to return and wouldn't hesitate to recommend the Pullman Quay Grand Sydney Harbour.

Location is actually 9 stars, would be 10 if you could see the Opera House as well. Great hotel to sit on the balcony and watch the world go past. The staff were friendly. The interior is a little dated, especially the bathroom but the kitchen is excellent with a good sized fridge, dishwasher and oven.

We stayed when the Cahill expressway was closed for a festival so we got live music as well.

One of my favourite hotels.

What a perfect spot to spend a few weeks in Sydney. We are used to staying in the best hotels, but we need a long term stay place where we could have a kitchen, laundry, and some good space, ideally a separate bedroom. We were lucky enough to book the Pullman Grand Quay, where the staff could not do enough for us—they really went out of their way to be helpful and get us settled. We were here for a wedding and so we had a lot of clothes for the whole weekend—way too much for the small bedroom closet. No problem at the Pullman! Up came a garment rack and a small chest of drawers. No request is too small or too large and the stuff is just nice, especially David the manager who helped us when we first arrived. The food in the restaurant is pretty good, and the location—well, it’s simply sensational! It doesn’t get better than this. We highly recommend this hotel for any long stay—not bad for a short one, too! Great team, great spot, great hotel! I’m sorry we have to leave in a few days! 😳

I recently had the pleasure of staying at the Pullman Quay Grand Sydney and I have to say, it was an exceptional experience. From the moment I pulled up in the car and stepped into the lobby, You can tell that this was a top-quality hotel.

The feel of the hotel was luxurious understated and sophisticated, yet still comfortable and inviting. And despite being located in the heart of Sydney, the hotel was surprisingly quiet.

But what set this hotel apart was the amazing staff. Everyone I encountered was friendly, professional, and eager to make my stay as enjoyable as possible. Whether I needed assistance with my luggage, the staff went above and beyond to ensure that I had everything I needed for my short stay in Sydney.

Of course, one of the main draws of the Pullman Quay Grand Sydney is the world-class views. I was lucky enough to have a room with a stunning view of Sydney Harbour, which is rather breathtaking. And watching the ferries and cruise boats come and go from the balcony and hotel's restaurant during breakfast was a real highlight of my stay.

Overall, I can't recommend the Pullman Quay Grand Sydney enough. The quality of the stay was exceptional, and the views and location were unbeatable. Whether you're visiting Sydney for the first time or you're a local or regular visitor to Sydney looking for a luxurious staycation, this hotel is definitely worth considering. 5stars

Amazing Location!
Friendly and Great staff, service!
Great coffee!
The beds were comfy, pool and gym was nice.
Spa had a leak so I asked staff to fix it, then the next morning the spa was fixed for us to relax in!
I would have liked to see more environmentally-friendly initiatives and would encourage the hotel to take the lead.