MarisMare Apartments

The hotel has great potential to become a very nice hotel. The rooms are big at least our room had 2 bedrooms quite big and comfortable especially for a family of four. The pool was great and the atmosphere was really nice in addition the pool was divided and progressively the depth was changing so youngsters and adults can enjoy safely the pool, a lifeguard was also always around . It has also its private beach although there are a lot of rocks. Opposite of the hotel, in the sea, is the underwater museum of MUSAN , a very interesting place under the water.
Now the downsides which are a lot. We stayed 6 nights with my family and the room was cleaned once only after we notified them that the room needs cleaning. The first night was a total disaster, first of all the bed (sofa bed) was unacceptable you couldn't sleep on it because you could feel the springs of the bed into your ribs. The bed had also a slope to the center of the bed so either you grabbed the edge of the bed so you wouldn't roll on to my wife, or you hang out your leg so to keep you in place . The bed mattress was seriously worn, please have a look at the pictures, For me is one of the most important things in a hotel room because the main reason to take a vacation is to rest ,on this bed you couldn't. After complaining to the manager she immediately moved us to another room and she replaced the sofa bed with two single beds one next to the other it wasn't what we expected but we couldn't do otherwise so we accepted it. The TV in the room didn't have any signal and no remote control. The a/c also didn't have a remote control. In the replacement room the phone didn't work but I couldn't be bothered to inform anybody I was really fed up. Another very awkward thing was that although there was a kettle which was absent in the first room , there was only one cup I couldn't understand the logic in it, a family of four would share one cup ?!!!??. Furthermore there were no plates or utensils although the apartment had a kitchen, The food needs serious improvement so we ended up eating out instead of the hotel since it was all inclusive we couldn't take advantage of that due to the quality. The last but not least the pool bar should be reorganized and the coffee could be improved, we ordered from outside our coffee. Another thing I couldn't find any logic in it . Which serious hotel would put an amateur barista to serve the customers at the most busy period of the Summer. So to conclude I wouldn't recommend it to anyone at least for this summer !