Parkhotel Bad Schandau mit SPA

A shame about the racist staff in the restaurant, which completely dampened my entire experience with this establishment. No amount of excellent reception service or quality rooms would warrant 5-stars if they employ someone with the audacity to express contempt for someone who has trouble with the German language. In this day and age, with the globalisation and internationalism of travel, tourism and the need to establish excellent reputation on a global level, you have my one star.

A note to future international travellers: avoid this establishment. Unless, of course, they would have reprimanded or fired the racist staff already.

We were not pleased with our stay.
It is a nice hotel, with nice rooms and a park.
BUT there is no aircondition and the air inside is just hot and heavy, even with the opened window, the air just woudlnt flow inside the room. Same for the winter-garden, during lunch it was hot and humid like a greenhouse!
Restaurant- we came there to get some lunch at noon. The restaurant was empty and no waiter came for about 15 minutes- when I went to ask to the kitchen, they told me the stuff was having lunch! Well good for them, at least someone was getting something to eat! Then we had to wait 30minutes (!!) for two soups (I had to come to ask about it twice and after 30minutes they told me they had different kind, that the waiter told us they had...)
But the worst part of all- the water running from our barhroom sink was stinky with white flakes in it! It stank everytime during our 3day-stay. And I got keratitis (inflamation) in my eye from it!
We payed extra for a children bed- they gave us some older travel cot , with very hard thin mattress.
For such a pricey-fancy-looking hotel I expected more. Or at least normal drinkable water...