NH Neustadt Hotel

It was close where I needed, but that are all the positives.
Be careful: The room card is deactivated in a second if you keep it close to phone...

Unlike room 242 on the second floor I stayed in week before, 530 on the fifth is very noisy - closer to the lift, making it busier around the door. The box for the fridge doesn't have an external door, so I had to switch it off to make the room quieter, but the worst of all is the noise from the gym on the sixth floor, namely the treadmill. If someone is running on it, it is impossible to focus on anything like watching TV or working on a PC...sleeping is impossible. The gym is open from 10 to 22, making it impossible to use in the morning, and it isn't quiet for the people on the floor below.
What also maked me crazy is the fact that a lift always stops in the main lobby. It useless and waste of time when you travel up&down from the garage to the room.
Also, I don't get the point at all why access to the sauna is for an extra fee. I don't know how much extra money it brings, but I think it should surely be free for hotel guests accessible with the room key. Especially when the room rate is over EUR100,-. I will try to avoid this hotel in the future, unless it costs half of the current rates. There are many better options in Dresden.

Sketchy neighborhood, it was scary to walk around.
There was mold everywhere in bathroom, serious health hazard if you're not careful.

Longest wait time at reception we had in our trip and that's about 15 hotels total.

Front desk can barely understand English.
Not recommended!

This hotel, too costly and they don't even provide coffee/Tea cattle, basics like toilets (soap, rajor, cream etc...), no water. They rate themselves as 4 star. What is the basis? Without the basics, how can they be 4 star. Exa, I checked out and took out another hotel just nearby the hotel named 'Best Western' at half price. The best western had provided coffee/tea cattle, water bottle etc.....

Although the room was good and clean the breakfast ok (but we talk for a 4 star hotel so that is normal) i can not still believe that when I asked you to make my room a bit warmer because outside it was raining and it had only 9 Celsius, you told me it’s not possible. You are a 4 star hotel for some reason ?!!!

We were there for three nights and we couldn’t sleep because if a weird sound in our room.
We had our room on the sauna floor.
The first morning around 06:00, big transporter at our window were really loud, don‘t know if it was for the trash or something.
Next nights a constant sound in the room repeating every hours like a machine/heater.
We didn’t report right away because we didn’t understand what it was. When we checked out, i complained about not sleeping the whole night.
They checked the room and said :“ha yes the heater or something“
So they know but still dare to rent this room!
The worst!