Hotel Geiger

In August 2025, we stayed for three nights at this hotel with our family. In total, we had booked three rooms for ten people, including an eight-year-old girl with a gluten allergy. Due to an unexpected traffic jam, we arrived later than planned. Check-in went smoothly, and the restaurant chef was very helpful. He assured us that a gluten allergy would not be a problem and that we could simply mention it to the breakfast staff in the morning. However, when we did so at breakfast, the conversation was less straightforward. We were asked why this information had not been provided earlier. I had, in fact, already done so: a few days in advance, I had completed a questionnaire in which I clearly stated the gluten allergy. The chef was aware of it. I had also tried to notify the hotel by phone, but there was no answer, even though the website states that they are contactable until 10:00 p.m. In the end, I was reluctantly told to wait ten minutes. We found the overall service to be rather unfriendly, which was disappointing. Upon arrival at the restaurant, we were also informed that we needed to place our full order by 8:00 p.m., otherwise no food would be served. We complied, but by 9:00 p.m. everything was already closed. Afterwards, there was only one café/restaurant in the village open until 10:00 p.m., after which everywhere shut. This seems to be typical for Hopfen am See: after 10:00 p.m., there is very little to do or drink anywhere. For some travellers, this might be a drawback, especially for those who enjoy relaxing outdoors in the cooler air after sunset. Despite the beautiful nature, stunning views, and idyllic lakeside location, I would personally not choose this destination again. The hotel is charming but somewhat dated and does not have the needed air conditioning. On a positive note, there was always a solution for parking the car, even when the street was full (paying parking on the street). All in all, I had hoped for a more positive experience, but this review reflects honestly how we experienced our stay.