MAXX Hotel Sanssouci Potsdam

I’d like to thank your hotel employee Chris (sorry, if the name is spelled incorrectly) for his prompt service! He was super polite, attentive, responsive.
I booked a room at your hotel early this Christmas morning, but due to a system error, there was a double booking, which could have resulted in me being charged double. I called your hotel & in just a couple of mins the problem was completely solved in the best possible way!🤩 Thank you for being so accomodative❤️

Everything was good but, for some reason, they took my toothbrush and toothpaste. After inquiring, they returned my toothbrush but kept my (medicated) toothpaste. Whatever.

The location is just perfect. Breakfast also very good. The downfall for me was the smell of the room, the fact that the TV had no internet connection (smart tv) and no charger in one of the bed sides.

In general I would recommend.

Very good, recommended by customers, generally not bad, haha, will continue to patronize

Facilities: Complete
Sanitation: Room is clean

Located in a quiet side street, right next to a gate for entering Sanssouci Park, and right next to the main street that stretches from the mini version of the Brandenburget Tor, this hotel is a good place to explore Potsdam, and Berlin, for that matter. Easily accessible by car, with in-house parking, Mind you, the ramp to the underground garage can be a bit tricky, as it is quite narrow, and the parking spaces too are not easily manoeuvered into. Nice rooms, just make sure you book one with AC, otherwise it can be really hot in summer. Windows that really keep the street noise outside, really good. Ample breakfast with a wide selection of hot and cold, bread, pastry and fruit; the only thing missing were some fresh vegetables like cucumber, tomatoes or peppers. Excellent coffee machine. Five minutes from the nearest bus stop at Luisenplatz Süd that takes you to the train station in another 5 minutes, and from there you will reach Berlin city centre with a direct train in 30 minutes or so. For us it was perfect: Visit Berlin, but stay and relax in a quiet place.

Modernized business hotel in an excellent location. Unfortunately, the service cannot keep up: cleanliness of the rooms "can be improved", bar only open at certain times, but above all: no own parking space, cars can only be parked in a narrow public parking garage. Therefore, no day tickets are available. Parking can be very expensive! No charging option for electric cars.

The staff at the hotel were all friendly, the breakfast buffet was very extensive and delicious. You can see that the building is showing its age and could use a little sprucing up in the form of paint and newer furnishings. The location is very good, central and everything is easy to get to. This is something you should work with.

Room OK, nice service staff, very good breakfast