Holiday Inn Berlin City-West, an IHG Hotel
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Rooms and prices
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Description
Hotel opened in 1993, renovated in 2008. In this mini-hotel 342 rooms, 4 floors.
Policies and conditions
- Pets are allowed. Charges may be applicable.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, Bankcard, EC-Card, UnionPay credit card, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Packed Lunches
- Kettle
- Free Wi-Fi
- Internet
- Airport transportation
- Car rental
- Taxi booking
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Polish
- Arabic
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Hiking
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Room 302 tour @ Holiday Inn Berlin City Centre East, Berlin, Germany
Map
Reviews
The staff was incredibly friendly and attentive, always ready to assist with a smile. Breakfast was a highlight, offering a wide variety of fresh and delicious options to start the day.
I would highly recommend the Holiday Inn Berlin for its outstanding service, convenience, and value for money. Looking forward to my next visit!"
Then they blame booking.com.
What came next was the worst hotel experience in my live.
No help.
Hiding assistant staff (which I kind of understand, there were angry customers) but nonetheless having us wait 3 hours to finally confirm an alternative stay was a disaster.
Eventually they withheld 3hrs of nights sleep from us and we did not even get an apology or anything.
Zero care for the needs of their customers.
Rooms were okay for the second night, but having the hotel staff enter our room while screaming and knocking "checkout" 75 minutes before checkout was the second worst experience I have had with a hotel.
I would rather eat from a dirty floor before staying here again.
Picture related to experienced customer value mind set.
Plus very comfortable beds and helpful staff.
Only issue is a strong smell of disinfectant in the bedrooms.
Staff were good
Breakfast has variety of options.
Classic furniture, the bed come with small size blank and small billows.
The water bottle in the room is not complementary and is costing EURO 4.5. There is power plug adapter available.
Thank you for our lovely stay, we enjoyed it very much!
Full Payment to be made in advance ( during check in)
No room service
Broken phone in room ( you cannot contact reception and every time you have to walk to reception)
No toiletries ( No lotion, toothpaste etc)
Not enough seats for breakfast.we have stayed 7 nights…. All 7 days the menu was the same,boring not much variety
Some of the rooms are very old
Not in line with other IHG group of hotels with 4 stars
Frequently asked questions about Holiday Inn Berlin City-West, an IHG Hotel
How much does it cost to stay at Holiday Inn Berlin City-West, an IHG Hotel?
The cost of living in Holiday Inn Berlin City-West, an IHG Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Holiday Inn Berlin City-West, an IHG Hotel?
The nearest sights are: Charlottenburg Palace (3 km), Berggruen Museum (3 km) and Kaiser Wilhelm Memorial Church (6 km)
Which room categories are available in the Holiday Inn Berlin City-West, an IHG Hotel?
You can book Other, Economy room, Economy Single room, Economy Double room, Standard room, Standard room with view, 2 Bedrooms Standard room, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Single room with courtyard view, Standard Double room with courtyard view, 3 Bedrooms Standard Single room, Comfort room, Comfort Double room, Business room, 1 Bedroom Business room, Business Single room, Business Double room, Superior room, Superior Double room, Deluxe room, Deluxe room with view, Deluxe Single room, Deluxe Triple room, Deluxe Double room, Executive room, Executive Single room, Executive Single room with courtyard view, Executive Double room, Executive Double room with courtyard view, Executive Quadruple room, Premium room, Premium Double room, Classic room, 2 Bedrooms Classic room, Classic Single room, Classic Double room, Grand room, Junior Suite, Standard Junior Suite, Suite, Suite with view, 1 Bedroom Suite, Single Suite, Triple Suite, Quadruple Suite, Single Suite with courtyard view, Double Suite, Double Suite with courtyard view, Standard Suite, Standard Double Suite, Standard Double Suite with courtyard view, Superior Suite, Deluxe Suite, Executive Suite, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Holiday Inn Berlin City-West, an IHG Hotel?
Check-in at Holiday Inn Berlin City-West, an IHG Hotel is possible from 14:00, check-out is until 12:00.