AMERON Neuschwanstein Alpsee Resort & Spa

Perfect from start to finish! The staff was incredibly kind, welcoming, and very helpful. The room was very comfortable, and the spa was great. The views throughout the hotel were breathtaking, and the highlight? The pool with its stunning view of the castle—just wow! I highly recommend it, 10/10!

My best friend and I spent two nights here in September 2024 as part of our trip. Staff was very courteous and the check-in process was very smooth. The premises were kept spotless and the surroundings were quiet. Our room in the Jagerhaus was just as pictured with a comfy bed, beautiful bathroom, and an incredible view of both castles. Parking was across the hotel in a secured lot and we had no issues following instructions offered by the reception staff. Breakfast was fantastic with lots of different options and made to order eggs/omelettes. We opted for the half board option and when offered two completely different restaurants, we chose to dine at Schloss Bräustüberl Hohenschwangau which is right next door. Such a fantastic decision! Food was delicious, staff was great, and we were allowed to pick one drink, appetizer, main dish, and dessert. Definitely recommend this hotel for a more enjoyable experience while visiting the castles and the Alpsee.

The service was excellent overall, except during breakfast. The staff member at the egg station was unfortunately not friendly. I simply went over and politely asked for an omelette. In response, She loudly and rudely said, ‘Can’t you see the pan is still occupied?’ Other guests turned to look. I don’t understand why it wasn’t possible to respond in a polite manner.

Relaxing, Welcoming, Comfortable

We checked in pretty late, but the staff was right there — super friendly and helpful. They gave us all the info we needed, from parking details and hotel facilities to castle timings and local tips.

The parking area was huge and felt very safe. They give you a parking ticket when you arrive, which you can use throughout your stay, and you simply settle the amount at checkout — super convenient!

Day 1
We were up super early for our visit to Neuschwanstein Castle, and the day started with an absolutely lavish breakfast — and I say this as a vegetarian! After a long day of sightseeing, we returned to the most comfortable, cozy beds.

There was one hiccup — our key card stopped working and we got locked out. I had to walk to reception twice (it’s a bit of a trek!), but the staff figured out the door lock battery had died and replaced it. After that, no issues at all! The only other small downside was that the bed was actually two twin beds joined together.

One of the absolute highlights for me was the breathtaking view from our room — we had a stunning lake view. I loved just sitting there in peace every morning, soaking in the view. Such a perfect way to start the day.

Day 2
This was our chill day. The hotel had provided complimentary bathrobes and slippers, which was a really nice touch. We started the day at the pool, moved on to the sauna, and ended with a relaxing 30-minute back massage. We had booked the massage on the website the day before, but you can also book it directly at the massage reception.

The masseuse was fantastic and did ask for a tip at the end, which was totally fair — she definitely earned it. One thing to note: you settle all payments at the end of the day.

Day 3
Checkout day came too soon. We were genuinely sad to leave the hotel, especially that beautiful lake view, but also excited to continue our trip to Garmisch!

The hotel service is excellent, and the reception staff’s attitude is impeccable. The rooms are very clean and tidy, with plenty of space, and the view from the floor-to-ceiling windows is simply stunning. The breakfast offers a wide variety of options, all of high quality, showcasing the care put into every detail.

The gym and sauna are also great. Overall, this is a warm yet somewhat luxurious hotel that I absolutely love.

Very beautiful place.

Excellent hotel, service is delightful, location is magnificent, gorgeous views: from the hotel rooms to the Hohenschwangau castle, to the mountains, winter landscapes to the forests located on the mountains. In the restaurant there is a view of the Neuschwanstein castle. In the restaurant for dinner I took rainbow trout - delicious. Breakfasts are rich, the highlight is that the chef prepares an omelet to your order in front of you (this is also included in the free breakfast). The hotel has a swimming pool, saunas.

Amazing hotel, great staff and a wonderful place.

The pool was wonderful with an amazing view of the mountains. My wife went for a spa treatment which was also great.

One of the best hotels I have stopped in, and in a great location in Neuschwanstein, right by the lake.

Ameron hotel offer a real premium experience to its guest. The building of the hotel is beautifully decorated and renovated with a lot of care to details (like fresh flowers on the table in front of main entrance). I stayed there for a week for corporate meetings and the meeting facilities are all top class. The buffet breakfast is simply irresistible and the quality of the food and the cuisine is even higher level than then number of stars. The room are extremely spacious and clean - very new! The beds are also extremely comfortable with quality pillows. The staff of the hotel is extremely kind and caring with no exceptions. The location of the hotel is really unique and the view which can be enjoyed over the mountains and the castles is unparalleled. It is walking distance from main attractions. I did not visit the spa and wellness but I could see it was quite impressive as well. I will definitively come back!

Wonderful hotel, new, warm, with a view of the mountains. The pool - there are simply no words. Gorgeous dinner and breakfast. The king's lake and its castles. Beautiful as a swan white castle Neuschwanstein.