Hotel Schlosskrone

Insect colony in the bathroom (silverfish). Pretty gross, but thankfully not dangerous or realistically transferrable. I saw and/or killed ~5 throughout our one-night stay. I didn't see any outside the bathroom, at least. But icky.

The hotel may well be nice. Alas, the booking system is highly questionable. They refuse to use the credit card and try to circumvent the payment system by asking for a direct payment. When asked to cancel the reservation since I don't feel comfortable doing this they refuse to cancel, even after a phone call. Avoid due to very questionable business practices.

Location was good. Lots of shops and food nearby.

However, the service in the hotel was bad. Had a group of 8 of us in 3 rooms. The "king" size beds are not king size. It's 2 twin beds pushed together and you get 2 twin size blankets to go with it. They cut off the ac for the "season" forcing the windows to be open, even in the rain. We didn't think the Open windows would be so bad until all the trucks, construction vehicles, drunks, and fights occur right outside the windows.

My wife and I had the pleasure of having a room that smelt like raw sewage coming up from the shower drain. We were informed that the hotel was full and couldn't move us to a different room. We were also told this was not a normal occurance. However, the housekeeping staff showed up instantly, chemicals in hands, and went straight to the shower drain to dump the chemicals in (without me giving a thought as to where it coming from).

With all of these issues we wanted to talk to the manager/owner who said he would be available the day before, then we were told he wouldn't be. Upon our decision to check out early due to these issues and concerns, we were also informed that there was nothing they would be willing to do and that they would charge us 80% per room on top for the early checkout.

Avoid this place like the plauge. The hotel staff doesn't seem to care about resolving issues and the hotel manager/owner makes himself unavailable after being informed of issues for 5 days and saying he would be available. Save your money or get a better value somewhere else.