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362 $
Hotel Best Jacaranda
🌍 Spain, Adeje, Avenida Bruselas, 4
● Center: 4 km
🌞 Beach - 7 min
☎ Phone: +34 922 71 22 27Show
🧭 Coordinates 343 EUR
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Rooms and prices
2 guests
Check availability
Double room
Private bathroom
Beds:
362 $
ZenHotels
Agoda
Booking
Double Family room
Family room with bathroom
Beds:
559 $
ZenHotels
Agoda
Booking
Double room with pool view
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Double Family room with pool view
Family room with bathroom
Beds:
ZenHotels
Agoda
Booking
Description
Good location relative to beach and resort centre. Developed infrastructure of leisure, especially for children. Gorgeous grounds with an original arrangement of pools (one of them in the form of a waterfall), surrounded by a tropical garden. Recommend for a family holiday.
Built: 1997
Renovated: 2003
Location: 17 km from the southern airport of Tenerife, in Playa de Las Americas, in the new area of Fanabe beach, 450 m from the beach.
Included in the group of hotels OAQA GROUP.
Consists of several buildings of different storeys and the main 9-storey building.
The hotel has 563 rooms (some with pool view). Room size may vary. The hotel has 4 rooms for people with disabilities.
Beach: public, sandy, 450 m from the hotel (2-I line, a convenient entrance to the sea). On the beach umbrellas, sun beds: free. At the pool umbrellas, sun beds: free of charge. Pool towels: Deposit. The beach is 1 km away.
Accepted credit cards: American Express, Visa, Mastercard.
Pets are not allowed.
The system "all inclusive":
- Breakfast in main restaurant (07:30-10:30, buffet, show cooking)
- lunch in main restaurant (12:30-14:30, Breakfast buffet, show cooking)
dinner in the main restaurant (18:30-20:50, Breakfast buffet, show cooking)
snacks (outside the timetable of the restaurant until 18:30 pool bar from 21:30 to 24:00 lobby bar)
non-alcoholic and alcoholic local drinks included in the menu of "all inclusive"
HB+: includes drinks - wine national production, beer, soft drinks and water at dinner.
On the hotel territory: the gift shop, bars: 2 (poolside) outdoor pool: 4 (1 heated in winter and 1 with salt water), Elevator (9 lifts (2 panoramic)), terrace (2 sun), Park, snack bar, meeting rooms: 4 (150 people), Internet cafes charge, restaurants: 1 (international cuisine, buffet, theme dinner 1 time per week), hairdresser, Parking: fee, a la carte restaurants: 1 (barbecue restaurant ), doctor on call (extra charge)
Attractions: animation (day and a show program in the evenings), Billiards for a fee, charge sauna, tennis court fee (evening lighting), gym free, live music (professional shows), Playground game, program "keep fit" - a shooting gallery, table tennis, Darts
For children: highchairs in restaurant: Yes, cot: on request, free, Babysitting services: on request, children's pools: 2, children's disco
Policies and conditions
- Private parking is possible on site (reservation is needed) and charges may be applicable.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
Rooms
- Family room
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
Meals
- Bar
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Breakfast/lunch to go
Internet
- Free Wi-Fi
Transfer
- Car rental
Languages Spoken
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Billiards
- Karaoke
- Nightclub
- Sun Deck
Parking
- Parking
- Garage
Pool and beach
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
Business
- Business center
- Event facilities
- Fax machine
- Conference Hall
Sports
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
Beauty and wellness
- Doctor
- Solarium
- Massage
- Sauna
- First Aid Kit
Kids
- Playroom
- Children's playground
- Children swimming pool
- Kids club
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 500 m. It takes 8 minutes To the beach!
The distance to the sea is 530 meters
Street view
Google panorama
Video: Hotel Best Jacaranda Tenerife 4 star - Costa Adeje room tour \u0026 surroundings
Map
Reviews
05.11.2024
Not a 4 star hotel.
Cons: Very run down and tired. The staff vary from outright rude to can't be bothered. Many seem to have given in to their surroundings, which is a shame. A minority were pretty nice. The hygiene standards are really worrying. Roadside rooms stink of drains. Some of the hotel is filthy.
Pros: There is plenty of choice at the buffet and it's refreshed regularly. The kids had fun at the pool! The location is bang on, it's only a short walk to the beach and restaurants/shops. Plenty of pool space.
Stunned that Jet 2 rate this as 4 star given that they have an office here.
I think the hotel was built in the 80s? It has been left to rot, unfortunately. The standard hotel responses to these reviews with no action confirm that, we foolishly decided to give it a chance.
Cons: Very run down and tired. The staff vary from outright rude to can't be bothered. Many seem to have given in to their surroundings, which is a shame. A minority were pretty nice. The hygiene standards are really worrying. Roadside rooms stink of drains. Some of the hotel is filthy.
Pros: There is plenty of choice at the buffet and it's refreshed regularly. The kids had fun at the pool! The location is bang on, it's only a short walk to the beach and restaurants/shops. Plenty of pool space.
Stunned that Jet 2 rate this as 4 star given that they have an office here.
I think the hotel was built in the 80s? It has been left to rot, unfortunately. The standard hotel responses to these reviews with no action confirm that, we foolishly decided to give it a chance.
15.09.2024
I am going to be honest as usual.
The hotel is amazing,big massive hotel,665 rooms.
Inside the reception is amazing,huge space and the staff are amazing, reception,kitchen all very pleasant staff.
The hotel offers you drinking water from theyr bar for free..
WiFi very good along your room.
The rooms are big and clean.
The only downside I would say...the windows shits are way to thin and the outside noise can be heard inside your room.
Apart from this..I would like to thank you to all of the hotel staff.
Thank you Anna for your support and kindness.
The hotel is amazing,big massive hotel,665 rooms.
Inside the reception is amazing,huge space and the staff are amazing, reception,kitchen all very pleasant staff.
The hotel offers you drinking water from theyr bar for free..
WiFi very good along your room.
The rooms are big and clean.
The only downside I would say...the windows shits are way to thin and the outside noise can be heard inside your room.
Apart from this..I would like to thank you to all of the hotel staff.
Thank you Anna for your support and kindness.
31.08.2024
Feel like I have to write a review on this hotel as it was genuinely bad (although not for the reasons we were worried about when booking!).
The good - Having read previous reviews, we were surprised that we enjoyed [most of] the food. You won't get good quality bacon or sausages, but if you can get past that breakfast is decent - fresh waffles & pancakes for the littles, great fruit & bread/pastry selection, tasty mushrooms & baked tomatoes. Dinner was okay except for the Mediterranean theme evening (hummus tasted like recycled onion bhaji), Canadian potatoes lovely, fresh sardines every day & good salad selection.
The bad:
Pool areas super slippy, bad decking with nails exposed, plain dangerous.
Smell of weed on the balcony from first thing in morning through to late evening. Not what you want as a family
Staff can be unhelpful & rude. We reported no electric at 9am, went out for the day, came back at 5pm to find still no electric but no one had told us. Then had to move rooms, no apologies, no offer to help move our things. Told to ring reception when we were in new room but phone didn't work. Sigh.
Drinks are DISGUSTING! The Pepsi is flat, like syrup in a cup. The beer from the pool bars has things floating in the bottom. We stopped getting any drinks on day 2.
It's a big busy hotel with loud entertainment every evening, also lots of steps so might be difficult if with pushchair.
Definitely won't ever return to this hotel, Costa Adeje has so many better options.
The good - Having read previous reviews, we were surprised that we enjoyed [most of] the food. You won't get good quality bacon or sausages, but if you can get past that breakfast is decent - fresh waffles & pancakes for the littles, great fruit & bread/pastry selection, tasty mushrooms & baked tomatoes. Dinner was okay except for the Mediterranean theme evening (hummus tasted like recycled onion bhaji), Canadian potatoes lovely, fresh sardines every day & good salad selection.
The bad:
Pool areas super slippy, bad decking with nails exposed, plain dangerous.
Smell of weed on the balcony from first thing in morning through to late evening. Not what you want as a family
Staff can be unhelpful & rude. We reported no electric at 9am, went out for the day, came back at 5pm to find still no electric but no one had told us. Then had to move rooms, no apologies, no offer to help move our things. Told to ring reception when we were in new room but phone didn't work. Sigh.
Drinks are DISGUSTING! The Pepsi is flat, like syrup in a cup. The beer from the pool bars has things floating in the bottom. We stopped getting any drinks on day 2.
It's a big busy hotel with loud entertainment every evening, also lots of steps so might be difficult if with pushchair.
Definitely won't ever return to this hotel, Costa Adeje has so many better options.
27.08.2024
Lovely helpful staff. Accommodation is now looking very worn and needs an update. However, beds were comfy and the room very basic. All inclusive was also very basic in what you could have and what you need to pay extra for for example courtesy tea and coffee in your room, a bottle of water and two soft drinks in the fridge. Once these had gone you had to pay to have them replenished. The food was hit and miss. They hold different themed evenings throughout the week. Some were amazing however a couple of them left you struggling to find something to eat, so for the second week we ate out on the not so good night's, which kind of defeats the purpose of all inclusive.
03.08.2024
Just got back from staying here loved ever minute. When we first got there it was late but the Piano bar was still open so we could get drinks and a sandwich before bed. Check was fast and easy to do.The staff were very helpful and explained what we could get by what time. The room was amazing lovely view of mountains and you could see the sea. Good location. They have people in the Reception area offing days out.Go exploring and things like that every day.So if you want to go on an excursion , you can. Cleaning people everyday of beds made everyday.We had a bit of an accident with a broken glass.And they came and cleaned it up quickly , so the kids didn't get hurt. The entertainment when you're buy the pool , they are fun and a Energetic great with kids adults. Water aerobics water dancing.It has been an amazing trip.And we can't wait to go back.
25.07.2024
The staff and entertainment team are great - it's a brilliant hotel for kids! Lots of swimming pools, activities and a big sports court. The food was also really good - different themes every night so didn't feel monotonous. The hotel is also very accessible for wheelchair/mobility scooter users.
The hotel is clean however dated - the rooms especially. The bath towels were terrible, so thin and rough on the skin. A lot of the communal furnishings need updated too with chunks missing, sofas ripped etc. It needs modernised. For this reason I would say it is not a 4 star. The grounds however are beautifully kept with lots of flowers and greenery on terraces! We preferred the night time activities when they were outside!
Location is good in terms of proximity to the beach, shops, restaurants etc. but the hotel is next to the main road with cars flying past - the crossing is further down the street to the right. With cars parked, it's difficult for cars to see people crossing and they drive ridiculously fast there! Just be careful as it was quite daunting at busy periods.
All in all, it's a nice hotel with great staff and amenities albeit rather dated.
The hotel is clean however dated - the rooms especially. The bath towels were terrible, so thin and rough on the skin. A lot of the communal furnishings need updated too with chunks missing, sofas ripped etc. It needs modernised. For this reason I would say it is not a 4 star. The grounds however are beautifully kept with lots of flowers and greenery on terraces! We preferred the night time activities when they were outside!
Location is good in terms of proximity to the beach, shops, restaurants etc. but the hotel is next to the main road with cars flying past - the crossing is further down the street to the right. With cars parked, it's difficult for cars to see people crossing and they drive ridiculously fast there! Just be careful as it was quite daunting at busy periods.
All in all, it's a nice hotel with great staff and amenities albeit rather dated.
09.07.2024
Lovely hotel. Very clean, staff were friendly and lots of food choice.
Lots for people to do, several swimming pools and a football court which was well used.
Day and night entertainment. Little one loved the magic show and mini disco.
Facilities were good and rooms had everything you needed.
Lots for people to do, several swimming pools and a football court which was well used.
Day and night entertainment. Little one loved the magic show and mini disco.
Facilities were good and rooms had everything you needed.
26.04.2024
Stayed here All Inclusive for 11 nights and it's great for families with kids. Themed food nights and plenty of good entertainment. Food had a decent selection but needs to be kept warmer, as do the pools earlier outside of the warmest months. Beer is great with San Miguel self pour for AI customers. Rooms decent size and cleaned every single day. Would stay again but only if the food was kept warmer in the buffet hot plates.
21.04.2024
We stayed last week for a week and have stayed before a few years ago. Great location close to the beach. Fantastic entertainment especially the kids disco at 8.30! The shows were amazing, pools were great and food and drinks were top notch. The only thing I would say is that the rooms are a little dated, but they were comfortable and clean. Room had fridges with welcome drinks too!! We will definitely be returning! Thanks for having us!
14.04.2024
Positives:
- rooms throughly cleaned by cleaning staff.
- pools OK but perhaps a little small for the amount of people there
Negatives:
- First impression when we got there was of an old water damaged door in the bathroom of the room. It was really poor that we were being put in a room like that. Our first holiday abroad in years. Not nice for my son.
- food served in the buffet was cold unless it had just been brought out from the kitchen. Meat and fish left to go cold. I ended up getting an upset stomach. Low quality food too and seemed like they were serving food at the lowest possible cost to the hotel. Probably the worst all inclusive hotel food I’ve had.
- the plates were often dirty and my young son refused to eat as he couldn’t find a clean plate. Really disgusting and unhygienic.
- a really good selection of fresh bread but there is nowhere to cut the bread with good hygiene. Usually in hotels there would be an area where fresh bread is laid out with a cloth to hold the bread and cut it without touching it. Here the bread is in an area in baskets in a vertical presentation much like a shop. No clear area to cut the bread apart enough room for one person which is odd as there are lots of loaves of bread to choose from. So when people do cut their bread here they are touching with bare hands. I just grabbed a small French baguette instead to avoid contamination.
- the staff in the food area were mostly unfriendly which wasn’t a nice experience. Some were nice to be fair but not many.
- no planned events for children to play football. In fact the activities organised were poor. Usually children are engaged to take part in activities at other hotels. Not the case here.
- wine was not drinkable. I would suggest it’s watered down as it was closer to water than wine.
- smoking allowed round the pool and balconies around the pool so it’s hard to not be inhaling and smelling tobacco smoke.
Overall these things were inexcusable and would not recommend to anyone.
- rooms throughly cleaned by cleaning staff.
- pools OK but perhaps a little small for the amount of people there
Negatives:
- First impression when we got there was of an old water damaged door in the bathroom of the room. It was really poor that we were being put in a room like that. Our first holiday abroad in years. Not nice for my son.
- food served in the buffet was cold unless it had just been brought out from the kitchen. Meat and fish left to go cold. I ended up getting an upset stomach. Low quality food too and seemed like they were serving food at the lowest possible cost to the hotel. Probably the worst all inclusive hotel food I’ve had.
- the plates were often dirty and my young son refused to eat as he couldn’t find a clean plate. Really disgusting and unhygienic.
- a really good selection of fresh bread but there is nowhere to cut the bread with good hygiene. Usually in hotels there would be an area where fresh bread is laid out with a cloth to hold the bread and cut it without touching it. Here the bread is in an area in baskets in a vertical presentation much like a shop. No clear area to cut the bread apart enough room for one person which is odd as there are lots of loaves of bread to choose from. So when people do cut their bread here they are touching with bare hands. I just grabbed a small French baguette instead to avoid contamination.
- the staff in the food area were mostly unfriendly which wasn’t a nice experience. Some were nice to be fair but not many.
- no planned events for children to play football. In fact the activities organised were poor. Usually children are engaged to take part in activities at other hotels. Not the case here.
- wine was not drinkable. I would suggest it’s watered down as it was closer to water than wine.
- smoking allowed round the pool and balconies around the pool so it’s hard to not be inhaling and smelling tobacco smoke.
Overall these things were inexcusable and would not recommend to anyone.
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Frequently asked questions about Hotel Best Jacaranda
How much does it cost to stay at Hotel Best Jacaranda?
The cost of living in Hotel Best Jacaranda depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Best Jacaranda to the nearest beach?
It takes 8 minutes to reach to the nearest beach.
Which room categories are available in the Hotel Best Jacaranda?
You can book Double room, Double room with pool view, Double Family room, Double Family room with pool view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hotel Best Jacaranda?
Check-in at Hotel Best Jacaranda is possible from 14:00, check-out is until 12:00.
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