Arrecife Gran Hotel & Spa

Rooms and prices
Description
Hotel Arrecife Gran Hotel & Spa is only 5 km from the castle of St. Gabriel and 1 km from the oldest Church on the island of Lanzarote - San Gines of Clermont.
With a stay at Arrecife Gran Hotel & Spa, you'll be centrally located in Arrecife, within a 15-minute drive of Pocillos Beach and El Reducto Beach. This beach hotel is 8.1 mi (13 km) from Puerto del Carmen Beach and 6.2 mi (10 km) from Playa de Matagorda.
Mini-hotel opened in 2004. In this mini-hotel 160 rooms, 17 floors.
The distance to the nearest airport is 6 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Pets: Pets are not allowed
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 11:30-12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Terrace
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Business center
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Snorkelling
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 40 m. It takes 1 minute To the beach!
The distance to the sea is 50 meters
Street view
Video: Infinity Suite - Arrecife Gran Hotel \u0026 SPA 5* - Lanzarote
Map
Reviews
On the plus side we found upon arrival the receptionists were lovely, the Pool bar staff & Alarz team were also attentive & the Spa team great with a special mention to Alina who managed to straighten out my dodgy back following a particular hectic game of Paddle! Thankyou!
Other positives no problem parking as the hotel has an underground car park, fantastic views from the Blue17 restaurant especially at night & both pool bar and spa facilities were good.
However for us the overall positive interaction with the staff was severely tarnished by encounter with a member of the Blue 17 hospitality team who upon our arrival was particularly offhand to the point of being rude & who after eventually showing us to a table then proceeded to ignore us for at least another 20 minutes, at which point we decided to leave.
Look a little closely and you’ll also see the building has some areas in need of attention, for instance the numerous cracked glass retaining panels around the perimeter balcony in the pool bar gives cause for concern.
Have to say on the whole the staff and facilities were good & I would have liked to give the hotel a better rating, unfortunately our experiences lead me to conclude the hotel does not warrant 5 stars at this time.
I don’t tend to write reviews without good reason usually we would have had an exceptional experience or a really poor one. I’ll let you decide where this one applies!
My wife and I recently visited the 17th-floor bar at the Grand Hotel in Arrecife, and we were absolutely blown away by the incredible service from Claudia J. She is a beautiful, kind, and professional woman who made our evening truly special. From the moment we arrived, she greeted us with a warm smile and genuine friendliness that made us feel completely at ease.
Claudia’s attention to detail and care were second to none — she made sure everything was perfect for us. Her charm and professionalism truly elevated our experience, and it’s safe to say she was the highlight of our visit.
We almost decided to come back the very next night just because of her! If you visit the Grand Hotel, don’t miss the 17th-floor bar — and definitely ask for Claudia J. She’s a true five-star gem! 🌟
The Bad:
The staff is not what you would expect at a five-star hotel. Receptionists talk on the phone, send and receive voice messages while speaking to you, and even get up and leave during check-in. One receptionist literally handed me the keyboard to check myself in - this is not a joke.
When I brought up the issue that we paid for a higher-class room but were placed in a lower-class one, the staff's solution was to tell us to pay to be upgraded - essentially asking us to pay again for what we already paid for. There was not even a token apology or acknowledgment.
People were partying on our floor at around 2 a.m., and hotel staff seemed to tolerate it.
The hotel gym looks okay from afar but is barely functional. The cable machine is broken, bolts on the bench are loose, there's only one barbell, and the clips for the barbell are too loose to be safe.
The hotel price does not include access to the spa, which costs around €25 per person for a 90-minute entry.
The elevators are not air-conditioned and get hot quickly - especially when more than two people use them.
We found what was most likely dried urine on our toilet seat, along with pubic hair. We asked reception to send a cleaner to go over the bathroom again. She sprayed everything with a cleaning solution, but the dried urine was still there - at least now it was disinfected pee :)
Walls and doors had various marks: water damage, peeling wallpaper, remnants of masking tape (likely from previous painting), and black or red unidentified stains.
The Neutral:
Our travel agency mixed up our booking, which resulted in us being placed in a lower-quality room than we paid for. Since this was not the hotel's fault, I don’t hold them responsible for that issue.
There seems to be a cockroach problem in Arrecife. It was disgusting to see dead roaches on the hotel floor. While I prefer seeing them dead rather than alive, it would be better if the hotel actually cleaned them up.
Parking is available beneath the hotel for €10 per day.
The Good:
Breakfast is decent, with a wide variety of food.
The hotel is literally on the beach - it can't get any closer, which is great.
The cleaning staff is non-intrusive, and it's easy to agree on a cleaning time with them.
Beds are comfortable, although they are one of those fake double beds (two singles pushed together).
The room is big!!! The floor is high!!!
The front desk is very handsome!!! The smile is super charming, who knows, I feel like I can become an actor
I still miss the hotel breakfast after returning to China for two months
When you check in, there will be a private butler to help explain which switches in the room are responsible for what
The facilities are very good!!!
It's a pity that the itinerary was too full and I didn't have time to experience the spa. I will stay here again next time I come to Koh Lan!
Will go back in a heart beat.
Frequently asked questions about Arrecife Gran Hotel & Spa
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
Does Arrecife Gran Hotel & Spa have a swimming pool?
Yes, Arrecife Gran Hotel & Spa has a pool.
Are pets allowed at Arrecife Gran Hotel & Spa?
No, pets are not allowed at Arrecife Gran Hotel & Spa.
Does Arrecife Gran Hotel & Spa provide breakfast?
No, Arrecife Gran Hotel & Spa doesn't provide breakfast.
How to get from the closest airport to Arrecife Gran Hotel & Spa?
The closest airport is Lanzarote Airport, and it is about 8 mins from hotel by car (6.2 km).
What is the cancellation policy for Arrecife Gran Hotel & Spa?
The cancellation policy for Arrecife Gran Hotel & Spa varies depending on the type of room and booking conditions.










































































