Ikonik Angli

Very suspicious, if you want to book a room on their website, you are forced to join a loyalty program. You want to book a room not need go through terms and conditions to make sure they 're not trying to scam you. There is a link if you don't wish to do so but it doesn't work curiously !! Who forced you to join a program just to book a hotel ?

They have a good rating but as someone who works in the internet sector, I know these can be bought. Please be careful booking and joining forced programs

The beds are extremely hard. I was supposed to stay for 6 nights. I complained after the first night and they did nothing. After I complained the second night they said they’d change my room. They didn’t change my room until the 3 night. It was the same so I just booked a completely new hotel. Don’t waste your time or money. It looks pretty but it’s cheap and you can find way better hotels for the same price. Also, their version of cleaning is using a dirty rag to wipe the sink then using the same rag to wipe other surfaces. The sink and the shower were disgusting. Unsure how they’re managing to get away with ranking this a 4 star hotel.

First, I arrive to hotel on friday at 17:00 (quite normal hour where the hotel staff should be ready to receive clients) and I had to wait a long time to make the check-in, because I had two clients in front of me who were actually stupid, but the hotel only had one person to attend to. The second problem I find when I get to the room, I notice that there is gel for washing hands in the sink, but not in the shower. That is to say, if you want to soap yourself in the shower, you must move from the sink to the shower, barefoot, carrying the gel, you don't really know how. To make matters worse, there was no bar soap either, giving the impression that the hotel does not care about the comfort of its customers. Upon arrival, they also asked me what time I preferred to go down for breakfast, due to capacity issues, which I thought was a very good idea to ensure that the experience was safe and pleasant. It was not pleasant either, there were missing cutlery on the table where I sat down to have breakfast, so I don't know why try to ensure the capacity if you cannot even ensure that the customer has what they have to have for breakfast. In summary, for the high cost of the hotel the service is terrible, obvious things are missing and it is not worth it in the least.

Pretty Bad, it’s very cold in the room even in winter and when you ask for the air conditioning to we hotter they said that I need everytime i want hot to call them for that, i needed to change the room because it didn’t work in our room. the women for the cleaning enter in your room without knocking. The personnel is sad and not even wanting to help you

the hotel does not have heat at all so if you are staying here during autumn and winter be ready to be cold. Worst hotel to stay especially with children. I would recommend you to stay in another hotel as I did after I saw how is this hotel.