Exagon Park Hotel

Definitely not a 4 star hotel, been to better 3 star hotels that could knock spots of this hotel by having very comfortable sunbeds with mattresses, cooking snacks between meals fresh when ordered and having tea/coffee making facilities in each room On first glance the hotel looked lovely although the rooms were very very dated and only had one electric socket no where near the dressing table or mirror. The hairdryer is not powerful and takes ages to dry your hair, tAll of the staff are lovely and friendly except the man on reception at night who is miserable and doesn't explain anything to you about meal times etc when you check in, he didn't tell us that we had to book the first sitting 6.30 to 7.45 or 2nd sitting 7.45 to 9 for dinner, we found this out by the information board just outside the restaurant. We were also not told the premium stands are in the all inclusive if you ask for them, if you don't say the mske then you will be served the cheap horrible local spirits Food is very poor and catered to german holiday makers. When we arrived at 3am in the morning and left at 5am we were told there was food in the restaurant, which was salad, meat, cheese and bread, this food had been there since 9pm at the end of the dinner the night before and was uncovered and had flies etc landing on it, so couldn't eat anything. Breakfast has a very big range of continental there are no sausages, hash browns or fried mushrooms for the british breakfast, very unususl to see sprouts or mixed veg at breakfast, never enough white bread for toast and when you ask, they dont bring it out. Lived on bacon and beans only for breakfast for 2 weeks as I don't like eggs and there was never enough white bread for toast and only 1 toaster that was useless, has to put bread through twice and it took ages. Lunch and dinner was awful, black overcooked meat full of gristle,bone and fat, pizza with hardly any topping, overcooked frozen chips, but yet again a very big range of salad and meats catered to germans, although at dinner there is a daily roast, this is normally pork or turkey, but is very dry as there is never any gravy, be aware that any meat and veg left over is put into the dishes the next day, so you will have sprouts or broccoli in the pilau rice and sweetcorn in the chill con carne which is bizarre. Had to hammer a few nights eating out as nothing g we liked in the restaurant. The cocktails at the pool bar are horrible asked for a mojito which was made with 4 spoonfuls of sugar, vanilla pods and not a mint leaf in sight, the love on the rocks was brown and tasted horrible, go to the indoor bar for a nice cocktail as the looked and tasted as they should there. Also people constantly smoking in open areas such as around the pool, at the pool bar and entertainment area every day and people were never asked to go to the smoking areas , this was ignored by staff . Dirty resort with plastic bottles and rubbish thrown on the pavements, path to beach ful