Bahiazul Resort Fuerteventura

This resort has good and bad features. We certainly enjoyed our holiday but it was not the wow we were expecting and the “5 star” standard is not the same to comparable hotels on other Canary Islands. The biggest disappointment for our family was the pool area. The palm tree in the centre which is featured on all social media posts (unless you have the different type of villa which has a hot tub by the pool) was missing. It was replaced a dirty tub with dead sticks in it. It looked dreadful. If the tree had died I understand it can’t be immediately replaced but I’m sure a nicer replacement could have been found without much effort. I did call reception immediately and was told we could not move villas. Since emailing my disappointment the hotel have referred me to their website stating the trees and plants around the pool are not listed features so don’t book thinking you’ll definitely get them. Another disappointment of the pool was a green dirt line around the waters edge on the whole pool. I rubbed part of it off on arrival with a cloth which meant it was lack of cleaning rather than staining. Even on the day our pool was cleaned it remained. A similar orange line was around the hot tub which also wiped off. Both looked unpleasant. Rooms and pools are only cleaned every 4th day. I felt this was poor considering the cost of the holiday. I would have expected every second day. I echo what other guests have said about poor maintenance. The whole villa needed redecorating. Cracked tiles and paint damage throughout. The bathrooms were also very old and desperately needed refreshing. It is also important to note that the whole bedroom/en-suite is open plan in bedroom 2 and 3 so you can’t even shut the door to go to the loo! My teenagers sharing a room were not impressed! On a positive, the beds were very comfortable and the kitchen is well stocked. The villa was spacious and cool. The staff were all lovely and friendly and helpful. The food was extremely good and varied and we’re pleased to have chosen half board. In summary, I believe the resort has deteriorated since last year (based on the reviews I read before booking) and needs some investment and is not 5 star. We have previously stayed at Baobab Suites in Tenerife which I highly recommend. We would not return to Bahiazul.

Having returned for second time to bahazul we fought we were valued customers but obvously not ,the management allowed the next door villa to be worked on by builders with no notice or any word giving to us ,2 builders with teeshirts wrapped around there faces started grinding concrete and old paint off the adjacent pool sendind dangerous airborne dust into the air covering our pool and area with dust ,i then asked builders to stop because it were dangerous to them and us breathing concrete dust in ,they stopped until we got call off reception to say there need to finish before 4.00 clock ,we had to vacate inside villa then because of dust and noise ,then the day after the builders started painting ,once again we had to sit in villa because of the strong paint fumes ,we thank management for treating us so badly when we got told we were special returning guests,