AC Hotel Murcia by Marriott in Murcia

Not a good experience. The room smelled funny and stuffy when we came in. One elevator didn't work when we checked in. Then on the second night we were there, we had an annoying experience with the male receptionist. He was rude and unfriendly accusing us of smoking as he said housekeeping complained about smelling smoke from or in our room. We always kept a "do not disturb" sign on our room door and never asked for housekeeping. So his accusations were very rude even when we kept telling him we don't smoke.
We also were rarely in our room except in the morning and when we get home later at night. This "smoking incident" apparently happened when we weren't in our room and at first we thought there was smoke (fire) coming from our room when we were asked about smoke coming from our room but nope, it was about cigarettes which we do not have. He said he tried calling our room but said "YOU disconnected the line" which is ridiculous because we never touched the phone since being there. He said he couldn't reach us but didn't bother coming up to the floor and to our room to check for himself if he couldn't reach us?
When my partner and I went back to the room, we didn't smell any smoke in there and checked the phone line which was perfectly fine.
This was very annoying and he just told us that we should know the policy not to smoke in our room. 😠

This is the worst AC Hotel I’ve ever stayed at. It is not a “4” star hotel it’s a 2 star hotel. Room had been smoked in, thermostat didn’t work, turns out they just have central cooling/heat for the whole hotel. Rooms are due for a refresh. Service was good and the employees were well trained, but the condition of the hotel is rough. This hotel is not in an ideal location if you want night life. The area is a business and university district and is very family oriented. It’s safe but pretty boring if you don’t have a purpose to be in the area.